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Academy CDJR - Service Center

Tipton, IN

4.5
365 Reviews
Call Service Center (765) 415-4101

365 Reviews of Academy CDJR - Service Center

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February 27, 2025

The service was great and the new service manager helped Me out with a problem I've had for a year More

by whitesell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
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Feb 28, 2025 -

Academy CDJR responded

Thank you for your wonderful feedback! We're so glad to hear that the service was great and that our service manager was able to help resolve a problem you've been dealing with for a year. We always strive to provide exceptional service, and it's great to know we were able to make a difference. If you ever need anything else, don't hesitate to reach out!

February 27, 2025

Jordan was awesome to work with. The technician was thorough. I felt like I was given all the pertinent information and was stress-free. More

by tsmartin37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Academy CDJR responded

Thank you for your fantastic feedback! We're so happy to hear that Jordan was able to assist you and that our technician was thorough in their work. We believe in providing clear and helpful information to make the experience as stress-free as possible, and it’s great to know we succeeded. We truly appreciate your trust and look forward to helping you again in the future!

February 27, 2025

His personality and actions far exceed The expectations of a service manager and represents the dealership as it should be. More

by dawnmoyler and Jim Heflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
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Feb 28, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We’re so glad to hear that Adam went above and beyond to exceed your expectations. We truly value his dedication and the positive impact he has on our dealership. Your feedback means a lot, and we’re proud to have such a great team representing us. We look forward to serving you again soon!

February 26, 2025

Jordan took the time to ensure my experience was exceptional. I will continue to use academy because of him. More

by chad.huff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Academy CDJR responded

Thank you so much for your kind words! We're thrilled to hear that Jordan made your experience exceptional. He truly goes above and beyond for our customers, and we’re so glad to know that he made a lasting impression. We appreciate your loyalty and look forward to continuing to serve you at Academy!

February 26, 2025

First experience was a good one. Got my issue diagnosed, parts ordered, and then fixed the next day. More

by Mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We're glad to hear that your first visit with us went smoothly and that we were able to diagnose and fix your issue quickly. We always strive for efficient service, and it's great to know we met your expectations. We look forward to assisting you again in the future!

February 26, 2025

Didn’t fix the issue the first time, but I do think they tried to fix it the least expensive way first. Though it didn’t work, I brought it back in and they ordered the part it needed and was fixed the nex More

by bwitherow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
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Feb 28, 2025 -

Academy CDJR responded

Thank you for sharing your experience, and we truly appreciate your understanding. While we're sorry that the initial fix didn't resolve the issue, we're glad to hear that we were able to find a solution and get it fully taken care of quickly. We always aim to provide the best service possible while considering cost-effectiveness, and we appreciate your patience throughout the process. If you ever need anything else, we’re here to help!

February 26, 2025

Got me in for service right away after a minor problem on used truck purchase. Would use them again when need arises More

by RF9RANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Academy CDJR responded

Thank you for your feedback! We're glad we could get you in quickly to address the issue with your used truck. It’s great to hear that you were satisfied with the service, and we’d be more than happy to assist you again whenever you need us. We appreciate your trust and look forward to serving you in the future!

February 26, 2025

Very pleasant and professional-Made me feel like a valued customer.- A good experience.. Thank you More

by Bill Reagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Mar 07, 2025 -

Academy CDJR responded

Thank you for the kind words! We're so glad to hear that you had a pleasant and professional experience, and that you felt valued as a customer. We truly appreciate your feedback and look forward to serving you again!

February 26, 2025

I have always had a good experience when visiting Academy. Their staff is very pleasant to work with. More

by shelly.colbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison, Jordan Amburgey
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Feb 28, 2025 -

Academy CDJR responded

Thank you for your continued trust in us! We're so happy to hear that you've always had a positive experience at Academy. Our team strives to create a welcoming and pleasant environment, and it's wonderful to know that it's making a difference. We look forward to seeing you again soon!

February 21, 2025

I have had nothing but problems since getting a jeep from and no one really seems to care. More

by kandace15everling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Arredondo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Abanoub Boles
3.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Mar 07, 2025 -

Academy CDJR responded

Hi Kandace, Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at adam.arredondo@drivechariot.com, and we'll ensure a better experience next time.

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