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Academy CDJR - Service Center

Tipton, IN

4.4
313 Reviews
Call Service Center (765) 415-4101

313 Reviews of Academy CDJR - Service Center

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January 18, 2025

Great communication. Excellent service. Easy to schedule appointments. The experience has always been great and very welcoming. More

by ewingm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Academy CDJR responded

Thank you for your kind words! We're so glad to hear that you enjoyed our great communication, excellent service, and easy scheduling process. Providing a welcoming and seamless experience is always our goal. We look forward to seeing you again!

January 18, 2025

All the staff is so helpful and friendly. Answered all my questions. The dealership is very clean and inviting More

by Tammy knotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Armstrong, Jordan Amburgey
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Jan 21, 2025 -

Academy CDJR responded

Thank you for your wonderful feedback! We're thrilled to hear that our staff was helpful and friendly, and that all your questions were answered. We're also glad you found the dealership clean and inviting. We look forward to serving you again!

January 17, 2025

Jordan is fantastic to work with. Also the mechanics are very knowledgeable. Recommend this location over the nearby ones. Also very military friendly More

by chadwick.nickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Jan 21, 2025 -

Academy CDJR responded

Thank you for your fantastic feedback! We're thrilled to hear that Jordan provided such great service and that our knowledgeable mechanics impressed you. It means a lot that you recommend our location, and we’re proud to be military-friendly. We look forward to serving you again soon!

January 16, 2025

Service was completed as requested. We had a small issue but was immediately corrected.and completed. More

by Dee Bourff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Report | Print
Jan 17, 2025 -

Academy CDJR responded

Thank you for your feedback! We're glad to hear the service was completed as requested and that any issues were quickly resolved. Your satisfaction is important to us, and we appreciate the opportunity to assist you!

January 15, 2025

Answered every question, easy to work with. Has been great on any follow up I’ve asked about More

by jlarsh
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Report | Print
Jan 21, 2025 -

Academy CDJR responded

Thank you for your kind words! We're glad to hear that all your questions were answered and that the team has been easy to work with. Providing great follow-up support is important to us, and we appreciate your feedback. Let us know if you need anything else!

January 15, 2025

Did not listen to the issue of the truck when I dropped it off. Called me 5 hrs later saying they fixed my tire when I said zero wrong about the tire from the beginning. Paid 200$ for nothing to get fixed. More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Amburgey
Report | Print
Mar 07, 2025 -

Academy CDJR responded

Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at adam.arredondo@drivechariot.com, and we'll ensure a better experience next time.

January 15, 2025

Very good they are kind Kurtyous they let you know what is going on an how. Much it will cost you up front More

by nullkim38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Jan 17, 2025 -

Academy CDJR responded

Thank you for your kind words! We're glad to hear you appreciated our courteous service and transparent communication. It's always our goal to keep you informed and provide a great experience. We look forward to assisting you again!

January 15, 2025

Jordan did a great job of explaining my options and the charges for each setup More

by pixelquilter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Jan 17, 2025 -

Academy CDJR responded

Thank you for your feedback! We're happy to hear that Jordan took the time to clearly explain your options and associated charges. Providing clarity and great service is what we strive for. We appreciate your business and look forward to assisting you again!

January 15, 2025

I came in close to closing time and Jordanstayed to take care of me . Ran my jeep Through the car wash?. I will be coming back . Thank you John ! More

by campbelldcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We're so glad Jordan went the extra mile to take care of you, even close to closing time. It's great to hear your Jeep got a wash too! We look forward to seeing you again. Thank you for choosing Academy!

January 13, 2025

As I told Jordan, his customer service is absolutely excellent. Acadamy is top-notch when compared to button motors. I really appreciate his customer service. And my goal is to give Acadamy all of my bu More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Jan 21, 2025 -

Academy CDJR responded

Thank you so much for your heartfelt feedback! We’re thrilled to hear that Jordan’s exceptional customer service made such a positive impression on you. Your trust and commitment to giving Academy your business mean the world to us. We look forward to serving you again in the future. Thank you, and God bless you too!

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