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Academy CDJR - Service Center

Tipton, IN

4.4
308 Reviews
Call Service Center (765) 415-4101

308 Reviews of Academy CDJR - Service Center

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January 15, 2025

Very good they are kind Kurtyous they let you know what is going on an how. Much it will cost you up front More

by nullkim38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
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Jan 17, 2025 -

Academy CDJR responded

Thank you for your kind words! We're glad to hear you appreciated our courteous service and transparent communication. It's always our goal to keep you informed and provide a great experience. We look forward to assisting you again!

January 15, 2025

Jordan did a great job of explaining my options and the charges for each setup More

by pixelquilter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Jan 17, 2025 -

Academy CDJR responded

Thank you for your feedback! We're happy to hear that Jordan took the time to clearly explain your options and associated charges. Providing clarity and great service is what we strive for. We appreciate your business and look forward to assisting you again!

January 15, 2025

I came in close to closing time and Jordanstayed to take care of me . Ran my jeep Through the car wash?. I will be coming back . Thank you John ! More

by campbelldcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We're so glad Jordan went the extra mile to take care of you, even close to closing time. It's great to hear your Jeep got a wash too! We look forward to seeing you again. Thank you for choosing Academy!

January 15, 2025

Did not listen to the issue of the truck when I dropped it off. Called me 5 hrs later saying they fixed my tire when I said zero wrong about the tire from the beginning. Paid 200$ for nothing to get fixed. More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Amburgey
Report | Print
Mar 07, 2025 -

Academy CDJR responded

Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at adam.arredondo@drivechariot.com, and we'll ensure a better experience next time.

January 13, 2025

As I told Jordan, his customer service is absolutely excellent. Acadamy is top-notch when compared to button motors. I really appreciate his customer service. And my goal is to give Acadamy all of my bu More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Jan 21, 2025 -

Academy CDJR responded

Thank you so much for your heartfelt feedback! We’re thrilled to hear that Jordan’s exceptional customer service made such a positive impression on you. Your trust and commitment to giving Academy your business mean the world to us. We look forward to serving you again in the future. Thank you, and God bless you too!

January 13, 2025

Jordan did a fantastic job and went above and beyond to assist me, I was in and out quickly for a nice surprise More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Academy CDJR responded

Thank you for your feedback! We're delighted to hear that Jordan went above and beyond to assist you and made your visit quick and efficient. It's always great to provide a pleasant surprise for our customers. We look forward to serving you again!

January 13, 2025

No trouble making an appointment. Advisor kept me updated on status of my vehicle and the pricing. Very clean facility. More

by flpeters64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Academy CDJR responded

Thank you for your feedback! We're glad to hear that scheduling an appointment was easy and that your advisor kept you updated on your vehicle's status and pricing. It's also great to know you appreciated our clean facility. We look forward to serving you again!

January 13, 2025

Jordon greeted me with a smile, very professional and was very informative throughout my vehicle being serviced! Great customer service!!! More

by vickieshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We're thrilled to hear that Jordan provided professional, friendly, and informative service throughout your visit. Great customer service is our priority, and we appreciate your kind words. We look forward to seeing you again!

January 13, 2025

Best Dealership in the state of Indiana! ! Jordan 🇯🇴 Russell did an amazing job and he’s extremely professional and very friendly and customer driven!! More

by danan74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Armstrong, Jordan Amburgey
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Jan 21, 2025 -

Academy CDJR responded

Thank you for the glowing review! We're honored to be called the best dealership in Indiana, and we're thrilled to hear that Jordan provided such exceptional service. His professionalism, friendliness, and customer-focused approach truly make a difference. We look forward to serving you again!

January 12, 2025

THE DEALER SHIP IS VERY PROFESSIONAL & MAINTAINED VERY WELL,THE STAFF MEMBERS ARE VERY RESPECTFUL... More

by LEL030559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Mekhael
Report | Print
Jan 21, 2025 -

Academy CDJR responded

Thank you for your kind words! We’re glad to hear that you found our dealership professional, well-maintained, and that our staff was respectful. We strive to provide a great experience for every customer, and we appreciate your feedback. We look forward to serving you again!

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