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Academy CDJR - Service Center

Tipton, IN

4.5
332 Reviews

332 Reviews of Academy CDJR - Service Center

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June 23, 2025

Labor very quick about getting me into the service for my recall on my 2016 Challenger they were extremely professional and friendly and got me out in a timely manner More

by Wayne Brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 23, 2025

Absolutely the best team of guys to work with and he instrumented proven positive results. His can do attitude made everything work out as I’ve never experienced this level of Customer Service. Thank More

by unknown4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic in the shop was exceptionally experienced.
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 20, 2025

Excellent and prompt service. It is always easy to schedule an appointment in short notice. More

by bdharlow
Recommend Dealer
Yes
Employees Worked With
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Logan
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 20, 2025

Communication was not very good, car was there for almost 2 weeks, never offered a loaner, price was higher than told. More

by hontrio
Recommend Dealer
No
Employees Worked With
Christopher Logan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Logan
Jun 30, 2025 -

Academy CDJR responded

We're sorry to hear about your recent experience and appreciate you bringing this to our attention. We understand how frustrating delays and unexpected costs can be, especially without clear communication. Your concerns are important to us, and we’re committed to improving. If you’re open to it, we’d appreciate the opportunity to speak with you directly to learn more and make things right. Please feel free to contact us at your convenience. Adam.arredondo@drivechariot.com

June 19, 2025

They were super nice and friendly. . they let me know when my car would be done More

by msleepfrog
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Russell
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 19, 2025

JP was a great salesperson who kept up with vehicles coming in he thought I’d like. Bought one and when there was an issue he got it resolved in couple days and Jordan was awesome in service. More

by shianne1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 18, 2025

Jordan was incredibly helpful and accommodating to our schedule and concerns with our Jeep. Another great experience with the Academy service team. More

by Zach Welch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 18, 2025

Great people to work with. Jordan took alot of time to make sure I was being treated great in the service department More

by toddjoker1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 18, 2025

We were in and out very quickly. Answered all of my questions and was very helpful. More

by Timparkers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 13, 2025

Friendly people fast service and they get me in at my convenience also at a reasonable price More

by smllong48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Academy CDJR responded

Thank you for your great feedback! We're happy to hear our friendly team provides fast, convenient service at a reasonable price. We appreciate your support!

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