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354 Reviews of Academy CDJR - Service Center
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July 16, 2025
Great dealership, kept us informed on progress of our vehicles progress. Definitely plan to go back vehicles progress. Definitely plan to go back More
by ANTHONYMYERS58
Verified CustomerEmployees Worked With
July 15, 2025
Service is always performed in a timely manner with the upmost professionalism! I make the drive to Tipton because I enjoy the friendliness of the dealership personnel. upmost professionalism! I make the drive to Tipton because I enjoy the friendliness of the dealership personnel. More
by remendenhall
Employees Worked With
July 14, 2025
My experience at the dealership is always amazing since becoming a customer at CDJR i have never went anywhere else and have started recommending other to their dealership because of the amazing customer s becoming a customer at CDJR i have never went anywhere else and have started recommending other to their dealership because of the amazing customer services I receive from Jordan Russell. I trust the service I receive and that my car is being cared for and worked on properly. I even bring my non dodge vehicles to this dealership because I dont trust any other dealership. I trust the Jordan Russell will give me the most honest quote and make sure I am taken care of quickly and respectfully More
by Linkeesl
July 14, 2025
The Academy service and sales teams were extremely responsive, competent and caring in the service they provided. responsive, competent and caring in the service they provided. More
by bdharlow
July 14, 2025
I expressed concerns that I have an intermittent problem and that it wouldn’t be fixed while I had warranty. Service guy said if they can’t recreate the problem while there, then there is no problem to dia and that it wouldn’t be fixed while I had warranty. Service guy said if they can’t recreate the problem while there, then there is no problem to diagnose. I showed him a video of the problem. He said “How do I know that’s your video?” Implying that I might have gotten it off of the internet. I paused the video and showed him my key tag and said “Look, my key tag is the same as is in the video”. He then said nothing. I was upset that despite me documenting the problem existing under warranty, I may have to get it fixed outside of warranty in future. They did do a factory reset on the Wrangler, but in my experience as a Mech Engineer for 30 years, if problems aren’t fixed, they recur . The Service guy did seem more contrite when I was leaving than when I arrived. He did ask for my video of the malfunction, before I left. I am concerned for the financial aspect as well as the problem I have could represent a theft risk. More
by Cjessup1
Employees Worked With
July 14, 2025
Great communication and Great service! The team is very knowledgeable as well. I recommend my friends to have their vehicles repaired there. The team is very knowledgeable as well. I recommend my friends to have their vehicles repaired there. More
by Keith
July 13, 2025
Good Like going to the Tipton location, always a good experience Always friendly, timely and courtesy experience Always friendly, timely and courtesy More
by nagualk1
July 12, 2025
Everything was fine vehicle was ready when promised definitely will go would highly recommend to others definitely will go would highly recommend to others More
by bigstiffy21972
Employees Worked With
July 09, 2025
Quick and personable, the staff is excellent! I utilize Academy for my vehicle maintenance and am always pleased with the service. I utilize Academy for my vehicle maintenance and am always pleased with the service. More
by carter-jackie
Employees Worked With
July 09, 2025
Excellent service, clean environment, and informative staff! Jordan was very helpful on the phone and was ready for when I arrived. staff! Jordan was very helpful on the phone and was ready for when I arrived. More
by cu05b2b
