Back

Academy CDJR - Service Center

Tipton, IN

4.5
355 Reviews

355 Reviews of Academy CDJR - Service Center

Sort by
June 27, 2025

Jordan took great care of my dad. He kept us updated on the status of our vehicle. We appreciate all that Jordan and the team at Academy does for us. More

by awhetro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue (JP) Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 27, 2025

I really can’t put in the words how good your service department people are they’re the best More

by fgervais2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 26, 2025

His Customer Service has been Above and Beyond Communication, Explanation of Service, He does his best to meet the Customers where they are, with issues and helps resolve them to the best to which More

by SConner
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Russell
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

Jul 01, 2025 -

SConner responded

I also apperciate the Hospitality The Employee's Show when I come to charge the car and your detail person allowing me to clean and touch up the car. Thank You again

June 25, 2025

Quick, efficient, and friendly service! The oil change was done in no time, and the staff was professional. Highly recommend for fast, reliable service More

by DodgeGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 23, 2025

Absolutely the best team of guys to work with and he instrumented proven positive results. His can do attitude made everything work out as I’ve never experienced this level of Customer Service. Thank More

by unknown4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic in the shop was exceptionally experienced.
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 23, 2025

Labor very quick about getting me into the service for my recall on my 2016 Challenger they were extremely professional and friendly and got me out in a timely manner More

by Wayne Brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 20, 2025

Communication was not very good, car was there for almost 2 weeks, never offered a loaner, price was higher than told. More

by hontrio
Recommend Dealer
No
Employees Worked With
Christopher Logan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Logan
Jun 30, 2025 -

Academy CDJR responded

We're sorry to hear about your recent experience and appreciate you bringing this to our attention. We understand how frustrating delays and unexpected costs can be, especially without clear communication. Your concerns are important to us, and we’re committed to improving. If you’re open to it, we’d appreciate the opportunity to speak with you directly to learn more and make things right. Please feel free to contact us at your convenience. Adam.arredondo@drivechariot.com

June 20, 2025

Excellent and prompt service. It is always easy to schedule an appointment in short notice. More

by bdharlow
Recommend Dealer
Yes
Employees Worked With
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Logan
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 19, 2025

JP was a great salesperson who kept up with vehicles coming in he thought I’d like. Bought one and when there was an issue he got it resolved in couple days and Jordan was awesome in service. More

by shianne1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

June 19, 2025

They were super nice and friendly. . they let me know when my car would be done More

by msleepfrog
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Russell
Jun 30, 2025 -

Academy CDJR responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

...
4
...