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Academy Ford

Laurel, MD

4.8
339 Reviews

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 339 reviews

May 09, 2025

They are good in what they are doing and I left my car in the workshop 5 days after they called me that my car is ready but for my surprised, they didn’t charge me for storage fee because I wasn’t around aft More

by tommyking75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
May 09, 2025 -

Academy Ford responded

We're delighted to hear about your positive experience with Academy Ford Sales! It's great that our team could accommodate you without a storage fee. We appreciate your feedback and look forward to serving you again in the future!

May 09, 2025

Excellent service: On time, professional, knowledgeable service advisors, friendly drivers Kept me informed throughout process More

by Marsha Mott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Alvaro, and other team members
May 09, 2025 -

Academy Ford responded

Marsha, we're delighted to hear that our team at Academy Ford Sales provided you with excellent service and kept you informed throughout the process. Thank you for your kind words!

May 04, 2025

The Five Point Inspection and Tire Rotation, including support from the service personnel was great! More

by henryo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Davis, Technician 324
May 05, 2025 -

Academy Ford responded

Thank you, Henry, for stopping by to leave Academy Ford Sales a wonderful review!

May 04, 2025

Great staff very knowledgeable only took a short time to replace my rear wiper very knowledgeable staff More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 05, 2025 -

Academy Ford responded

Don, we're delighted to hear that our team at Academy Ford Sales provided you with quick and knowledgeable service. Thanks for sharing your experience!

May 03, 2025

Fair, honest, caring. A great staff and managrment team with competent technicians and friendly admin team. More

by JagKmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, Colin and manager Tom Woods.
May 05, 2025 -

Academy Ford responded

Thank you for highlighting the qualities of our team at Academy Ford Sales! We're delighted to know that our staff and management made a positive impression. We appreciate your support and look forward to serving you again!

May 02, 2025

I’ve been a customer of Academy Ford for over 20 years. Great customer service and work performance on all our vehicles. More

by Wall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
May 02, 2025 -

Academy Ford responded

Thank you for being a loyal customer of Academy Ford Sales for over two decades! We're delighted to hear that our team consistently provides great service and performance on your vehicles. We look forward to continuing this relationship in the future!

May 01, 2025

Kenneth was very personable, friendly and patient. Once we explained our needs he found the perfect truck for us within our budget. More

by Morty25912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth S
May 02, 2025 -

Academy Ford responded

We're delighted to hear that Kenneth provided such a positive experience at Academy Ford Sales! It's great to know he helped you find the perfect truck within your budget. Enjoy your new ride!

April 28, 2025

They always strive to do their best for the customer each and every time service is needed. More

by Joysonnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
Apr 28, 2025 -

Academy Ford responded

We are thrilled to see your positive review! The Academy Ford Sales team looks forward to your next visit with us. Take care!

April 28, 2025

Professional, friendly and very accommodating. I had purchased a car previously from Academy Ford and the experience was pretty much the same, they wanted to make the sale and they were upfront wi More

by eliminator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irv, Malcolm and Yennifer
Apr 28, 2025 -

Academy Ford responded

Thank you for sharing your experience with us! We're delighted to hear that Yennifer and the Academy Ford Sales team provided a professional and accommodating service. We appreciate your continued trust in us, and we look forward to assisting you again in the future!

April 26, 2025

Always friendly and kind customer service. All employees work at making sire the customer is satisfied. More

by Corini167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick, Amar, and cashier today.
Apr 29, 2025 -

Academy Ford responded

Thank you for the kind words! We're delighted to hear that our team at Academy Ford Sales consistently provides friendly and attentive service. We appreciate your support and look forward to serving you again in the future!

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