
Academy Ford
Laurel, MD
Filter Reviews by Keyword
By Type
Showing 357 reviews
Had my vehicle serviced for warranty repairs. There were some delays but not really the Service Department's fault, the overall service was professional, and repairs have been successful. My se There were some delays but not really the Service Department's fault, the overall service was professional, and repairs have been successful. My service rep Alvin Powell was professional and on top of it at all times, kept me informed and left me with the sense trust and confidence that he was "in my corner" at all times with my warranty provider. More
Took truck in on very short notice. Kept me informed as to what they found and how they were going to fix the issue. Very professional and didn’t try to add anything unnecessary. Kept me informed as to what they found and how they were going to fix the issue. Very professional and didn’t try to add anything unnecessary. More
A mobile unit from Academy Ford came to my home to install a new battery as per Ford recall guidance. The scheduling was easy over the phone, and the two man team came on time. Both were friendly and install a new battery as per Ford recall guidance. The scheduling was easy over the phone, and the two man team came on time. Both were friendly and professional. From beginning to end, the whole issue could not have been resolved more effectively and efficiently. More
Purchased a 2016 F150 Platinum from Amy and Irv. My experience was awesome. Good group of people. I’d highly recommend paying them a visit. My experience was awesome. Good group of people. I’d highly recommend paying them a visit. More
Mr. Andy was AWESOME! PLEASE CONTINUE THE EXCELLENT SERVICE! He is professional, knowledgeable, understanding, very kind and listens very well. Thank you kindly. Phyllis Brumfield SERVICE! He is professional, knowledgeable, understanding, very kind and listens very well. Thank you kindly. Phyllis Brumfield More
Fue una experiencia super bien poder comprar mi f250 , la vendedora que me atendio tuvo una comunicacion super clara y me explore todo pique quería saber hacerca del carro que buscaba , creo que si la boy la vendedora que me atendio tuvo una comunicacion super clara y me explore todo pique quería saber hacerca del carro que buscaba , creo que si la boya. Recommendar con mas personas , para que puedan ir con ella a comprar su proximo carro More