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Academy Ford

Laurel, MD

Overview
Reviews
4.8
344 Reviews
Call Dealership (800) 714-3103
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13401 Baltimore Ave.

Laurel, MD

20707

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Showing 344 reviews

May 30, 2025

They listen to the description of the issue, provide Excellent communication and detailed analysis. High quality work. Full explanation of cost and charges. More

by AndrewK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Watson
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May 30, 2025 -

Academy Ford responded

Andrew, we're delighted to hear that you appreciated the communication and detailed service at Academy Ford Sales. Thank you for recognizing our team's efforts in providing high-quality work!

May 28, 2025

Excellent service. No complaints. Will highly recommend them to any Ford owner. Great customer service 👏 More

by nnomaddison2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 28, 2025 -

Academy Ford responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Academy Ford Sales provided excellent service. We appreciate your recommendation and look forward to serving you again in the future!

May 22, 2025

Honest. Easy to communicate and fast work. He informed me on what was wrong with the car and answered any questions I had. More

by cdorcey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
May 22, 2025 -

Academy Ford responded

We're delighted to hear that you had a positive experience with our team at Academy Ford Sales. Providing honest communication and efficient service is what we strive for, so thank you for sharing your feedback!

May 19, 2025

Awesome service. Great prices. Love the shuttle and delivery service. Comfortable seating area. Highly recommend More

by termapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and shuttle drivers
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May 20, 2025 -

Academy Ford responded

Thank you for the fantastic feedback! We're delighted to hear that you enjoyed our services and amenities at Academy Ford Sales. Your recommendation means a lot to us!

May 15, 2025

Great service. I always have my oil change at Academy Ford. The staff is helpful and nice More

by Ramabageot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
May 16, 2025 -

Academy Ford responded

We appreciate your business and your review! Thanks from the Academy Ford Sales Team, Ramabageot!

May 09, 2025

They are good in what they are doing and I left my car in the workshop 5 days after they called me that my car is ready but for my surprised, they didn’t charge me for storage fee because I wasn’t around aft More

by tommyking75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
May 09, 2025 -

Academy Ford responded

We're delighted to hear about your positive experience with Academy Ford Sales! It's great that our team could accommodate you without a storage fee. We appreciate your feedback and look forward to serving you again in the future!

May 09, 2025

Excellent service: On time, professional, knowledgeable service advisors, friendly drivers Kept me informed throughout process More

by Marsha Mott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Alvaro, and other team members
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May 09, 2025 -

Academy Ford responded

Marsha, we're delighted to hear that our team at Academy Ford Sales provided you with excellent service and kept you informed throughout the process. Thank you for your kind words!

May 04, 2025

The Five Point Inspection and Tire Rotation, including support from the service personnel was great! More

by henryo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Davis, Technician 324
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May 05, 2025 -

Academy Ford responded

Thank you, Henry, for stopping by to leave Academy Ford Sales a wonderful review!

May 04, 2025

Great staff very knowledgeable only took a short time to replace my rear wiper very knowledgeable staff More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
May 05, 2025 -

Academy Ford responded

Don, we're delighted to hear that our team at Academy Ford Sales provided you with quick and knowledgeable service. Thanks for sharing your experience!

May 03, 2025

Fair, honest, caring. A great staff and managrment team with competent technicians and friendly admin team. More

by JagKmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, Colin and manager Tom Woods.
Report | Print
May 05, 2025 -

Academy Ford responded

Thank you for highlighting the qualities of our team at Academy Ford Sales! We're delighted to know that our staff and management made a positive impression. We appreciate your support and look forward to serving you again!

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