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Academy Ford

Laurel, MD

4.8
396 Reviews

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 396 reviews

March 25, 2026

This dealership is one the best I been going to over the years!. Mr. Derek Watson the best, always there for you with your concerns about your vehicle!. One of the best Service Advisor! Mr. Ernest E Matth More

by ernestmatthews2561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Watson, Tecnician(J76) done an outstanding job!.
Mar 25, 2026 -

Academy Ford responded

Mr. Matthews, thank you for sharing your kind feedback about Derek! We truly appreciate your loyalty and trust in our team. We look forward to working with you again in the future here at Academy Ford Sales! Safe travels!

March 19, 2026

agents are very welcoming ready to help and meet your needs.i was impressed with service. More

by Brigitte T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
Mar 19, 2026 -

Academy Ford responded

Brigitte, your kind review warms our hearts! Thank you from the Academy Ford Sales Team.

March 17, 2026

Another very good experience with this dealership. Tom Woods and Andy Davis were both accommodating and helpful to make sure everything went well for this visit . More

by dwcwkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Woods, Andy Davis
Mar 17, 2026 -

Academy Ford responded

Thank you for sharing your experience with Tom and Andy! We appreciate your business and would love to see you again at Academy Ford Sales. Safe travels!

March 14, 2026

Derek is a professional guy. He says what he means. His work deserves 10/10 rating. More

by Lelet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Mar 16, 2026 -

Academy Ford responded

Thank you for sharing your positive experience with Academy Ford Sales, Lelet! Derek will appreciate your kind words.

March 13, 2026

The staff are very friendly and always take care of my needs without any appointment More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Mar 13, 2026 -

Academy Ford responded

Thank you, Mike, for reviewing Academy Ford Sales! We are pleased to know our team delivered five-star service!

March 11, 2026

Very professional. There saying of “honesty and integrity” is spot on. My wife and I have been dealing with them since 1997 and will continue the relationship. More

by dave_dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
Mar 11, 2026 -

Academy Ford responded

Dave, thank you for your loyalty and kind words! We're happy to hear our values shine through. We look forward to helping you again at Academy Ford Sales.

February 28, 2026

Academy Ford was extremely accurate and diagnosed. My issues resolve my issues and set me on my way for a reasonable price. In less than 2 hours I am satisfied More

by Cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 02, 2026 -

Academy Ford responded

Hi Cw, thank you for sharing your experience with us! It's fantastic to hear you’re satisfied with our service at Academy Ford Sales.

February 18, 2026

My recent buying experience with Russell and Amy was probably the best experience I have had, and I have bought several vehicles at other area dealerships over the last 30 years. Russell was easy to wo More

by 4weiners
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Hawthorne, Amy Espinoza
Feb 18, 2026 -

Academy Ford responded

Thank you for sharing your fantastic buying experience with Russell and Amy at Academy Ford Sales! It's wonderful to hear that their professionalism and patience made your decision comfortable and informed. We truly appreciate your recommendation and look forward to assisting you, your family, and friends in the future. Enjoy your new vehicle!

January 25, 2026

My experience in the service dept was good. Andrew was attentive and easy to work with. I appreciate him saving me $ on my repair bill. More

by Darenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 26, 2026 -

Academy Ford responded

Hi Darenda, we're pleased to hear Andrew took such good care of you. Thank you for choosing Academy Ford Sales and for sharing your feedback. We hope to see you again soon!

January 14, 2026

Very helpful with the paper work . Very good with up front priceing .very nice sales lady. More

by laurelravens45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales lady
Jan 14, 2026 -

Academy Ford responded

Hi thanks so much for taking the time to leave Academy Ford Sales a great review!

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