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Academy Ford

Laurel, MD

Overview
Reviews
4.8
337 Reviews
Call Dealership (800) 714-3103
View Awards

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 337 reviews

May 04, 2025

The Five Point Inspection and Tire Rotation, including support from the service personnel was great! More

by henryo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Davis, Technician 324
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May 05, 2025 -

Academy Ford responded

Thank you, Henry, for stopping by to leave Academy Ford Sales a wonderful review!

May 04, 2025

Great staff very knowledgeable only took a short time to replace my rear wiper very knowledgeable staff More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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May 05, 2025 -

Academy Ford responded

Don, we're delighted to hear that our team at Academy Ford Sales provided you with quick and knowledgeable service. Thanks for sharing your experience!

May 03, 2025

Fair, honest, caring. A great staff and managrment team with competent technicians and friendly admin team. More

by JagKmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, Colin and manager Tom Woods.
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May 05, 2025 -

Academy Ford responded

Thank you for highlighting the qualities of our team at Academy Ford Sales! We're delighted to know that our staff and management made a positive impression. We appreciate your support and look forward to serving you again!

May 02, 2025

I’ve been a customer of Academy Ford for over 20 years. Great customer service and work performance on all our vehicles. More

by Wall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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May 02, 2025 -

Academy Ford responded

Thank you for being a loyal customer of Academy Ford Sales for over two decades! We're delighted to hear that our team consistently provides great service and performance on your vehicles. We look forward to continuing this relationship in the future!

May 01, 2025

Kenneth was very personable, friendly and patient. Once we explained our needs he found the perfect truck for us within our budget. More

by Morty25912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth S
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May 02, 2025 -

Academy Ford responded

We're delighted to hear that Kenneth provided such a positive experience at Academy Ford Sales! It's great to know he helped you find the perfect truck within your budget. Enjoy your new ride!

April 28, 2025

They always strive to do their best for the customer each and every time service is needed. More

by Joysonnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
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Apr 28, 2025 -

Academy Ford responded

We are thrilled to see your positive review! The Academy Ford Sales team looks forward to your next visit with us. Take care!

April 28, 2025

Professional, friendly and very accommodating. I had purchased a car previously from Academy Ford and the experience was pretty much the same, they wanted to make the sale and they were upfront wi More

by eliminator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irv, Malcolm and Yennifer
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Apr 28, 2025 -

Academy Ford responded

Thank you for sharing your experience with us! We're delighted to hear that Yennifer and the Academy Ford Sales team provided a professional and accommodating service. We appreciate your continued trust in us, and we look forward to assisting you again in the future!

April 26, 2025

Always friendly and kind customer service. All employees work at making sire the customer is satisfied. More

by Corini167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick, Amar, and cashier today.
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Apr 29, 2025 -

Academy Ford responded

Thank you for the kind words! We're delighted to hear that our team at Academy Ford Sales consistently provides friendly and attentive service. We appreciate your support and look forward to serving you again in the future!

April 23, 2025

I am always very pleased with the whole team at Academy and this service visit was no exception! More

by dwcwkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Woods, Derrick Watson and Daniel
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Apr 24, 2025 -

Academy Ford responded

We couldn't ask for a better review of Academy Ford Sales. Thanks so much!

April 16, 2025

The sales agent was very polite and understanding. He knew exactly what he was doing and I’ll say he was fantastic More

by Wonder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Apr 17, 2025 -

Academy Ford responded

We're delighted to hear that our sales agent provided a fantastic experience at Academy Ford Sales. Thank you for sharing your positive feedback!

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