Academy Ford

Service at Academy Ford I have been a customer at Academy Ford for 50 years. I have all my service work done there. Derrick and the rest of the service writers are awesome. T I have been a customer at Academy Ford for 50 years. I have all my service work done there. Derrick and the rest of the service writers are awesome. These are the people that are the backbone of the dealership. They are the ones who you deal with after the sale. Academy fFord is the best. BillDock More

Went for a recall. left with damage Polite reps at front desk when I walked in by appt for my safety recall. No issue with the initial process of checking in and leaving my keys. lef Polite reps at front desk when I walked in by appt for my safety recall. No issue with the initial process of checking in and leaving my keys. left my car for the safety recall on passenger airbag. Took under two hours as advised. Came to pick up and saw immediately that the whole area under my glovebox was bent, ripped, and malformed from their "work". I would never return here, regardless of how 'fast' the service may have been. Maybe when they are performing work at non warranty rates, they take their time and do so without ruining your car materials. WIll not return for anything here. More

Awesome Experience! Armando Motta and Russ we're both great to work with! I called about a Fusion that I saw online and told them that I wouldn't be able to get to the de Armando Motta and Russ we're both great to work with! I called about a Fusion that I saw online and told them that I wouldn't be able to get to the dealership until around 8pm. They said that they would have the car all cleaned up and ready to test drive when I got there, and they did. No pressure from any of them throughout the entire process. They even stayed late to finish everything up for us so that we could take the car home that night! Overall great customer service in which I greatly appreciated. I would recommend them in the future for sure. More

Quarterly Service Check: Multi-Point Inspection My wife and I were very satisfied with the outcome of the Multi-Point Inspection, from which the air filter was in need of replacement. Also, the te My wife and I were very satisfied with the outcome of the Multi-Point Inspection, from which the air filter was in need of replacement. Also, the technicians shared with us information regarding future servicing that will help keep my Ford, 150-Supercab, Lariat up and running smoothly: attention to tire measurement and recommendations regarding BG transmission coolant induction servicing. More

The BEST Ford service They gave me an appointment the same day and honered the time table best service eve they checked my car and told me what was needed They gave me an appointment the same day and honered the time table best service eve they checked my car and told me what was needed More

Good service for airbag recall work The dealership put in the new airbag within a few days of my call. The repair was quick and they found another issue that they will also repair this The dealership put in the new airbag within a few days of my call. The repair was quick and they found another issue that they will also repair this week. The waiting area is comfortable, and there were even two cubicles for someone who might want to do some work while waiting. I was twenty minutes late because of an accident, but when I called to let them know, they told me they'd see me when I got there -- and they did! More

Great Service Academy Ford provided great service! Management provided answers to questions about items about Ford functions. I am very happy about their services, Academy Ford provided great service! Management provided answers to questions about items about Ford functions. I am very happy about their services, and management. I am a customer that will be returning. More

Recall work Quick service. Friendly staff and welcoming environment. The seating area and accommodations for customers was very comfortable. Jake Skeen was respec Quick service. Friendly staff and welcoming environment. The seating area and accommodations for customers was very comfortable. Jake Skeen was respectful and friendly when service work was needed attending to. Real time feedback was provided. More

Really Quick Service Appointment I gave a 5 star rating because the service appointment was a really fast turn around: 45 minutes, I think. I didn't have to think about picking up my I gave a 5 star rating because the service appointment was a really fast turn around: 45 minutes, I think. I didn't have to think about picking up my vehicle as one more thing to remember while running errands. More

Oil change Quality work. Efficient and reasonably priced. I did not have to wait long for service. They are also very helpful and answer questions with complet Quality work. Efficient and reasonably priced. I did not have to wait long for service. They are also very helpful and answer questions with completely. More