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Acura Carland

Duluth, GA

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609 Reviews

3403 Satellite Blvd.

Duluth, GA

30096

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609 Reviews of Acura Carland

September 29, 2016

Another great experience We called in late afternoon on a Saturday to the service department at Acura Carland because our battery had died and we had to jump start it. We went More

by mohyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeCount
Oct 13, 2016 -

Acura Carland responded

Thank you for your positive comments. We're happy to hear you had a five star experience with us in our service department. We take pride in catering to our guests’ needs the best way we can.

September 26, 2016

SRS light on Check for codes. Needed a seatbelt buckle. Ordered part and gave me a loaner car. I pick the car up next day. Very simple and easy. More

by Paul96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lamont , Steve LeCount
Oct 13, 2016 -

Acura Carland responded

Thank you for your feedback. We’re so pleased that you had such a stress free experience with us. We take pride in catering to our guests’ needs the best way we can. We look forward to serving you for years to come.

September 26, 2016

Always great service. I feel that the guys in the Service area go out of their way to help. Gil has be n extremely helpful over the years. I've thought about other makes bu More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akanu Ozozu
Oct 13, 2016 -

Acura Carland responded

Thank you for your great review. We're so happy to have you as part of our Acura Carland family. We’ll be sure to pass your high praise along to our team. We look forward to serving you for years to come. Come again soon!

September 26, 2016

Service writer was very good with customer relations service Service writer very good with customers explaining the other problems car needs attended to and was not pushy about having them done. That's the kind More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Wilkey
Oct 13, 2016 -

Acura Carland responded

Thank you for your great feedback. We’re so glad to hear that you had such a great time in our service department. We look forward to serving you for years to come. Come again soon!

September 25, 2016

Fantastic service Akanu was wonderful. He took all of my concerns into consideration and included every detail on the service request. Plus was able to help us with a More

by Cwashkill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akanu Ozozu
Oct 13, 2016 -

Acura Carland responded

Thank you for your great review! We’re so glad to hear that you had such a great time at our dealership. We take pride in providing a great customer experience. Come again soon!

September 25, 2016

Service and battery change The car wash is not done to the required standard. The car wash is only done externally. In my last visit, the sticker for the next service was not More

by I do not recall the name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remeber the name, a young Asian man
Oct 13, 2016 -

Acura Carland responded

Thank you for bringing your concerns to our attention. We will be sure to bring up these issues with our team. It is reviews like yours that help us better or customer experience.

September 25, 2016

Great experience Justin and Sabastian were honest, knowledgeable, and extremely professional. Straight forward and sincere salesman. The test drives were great the More

by ernest story
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Oct 13, 2016 -

Acura Carland responded

Thank you for your great review. We’re so glad to hear that you had such a great time at our dealership in our used vehicle lot. We’ll be sure to pass your high praise along to our team.

September 24, 2016

Caring and Efficient Service I always feel Steve is on top of what my car needs and doesn't need, and he is a great person to work with (best I've had in 50 years of owning cars). More

by Donald D Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeCount
Oct 13, 2016 -

Acura Carland responded

We’re so glad to hear that you had such a great time in our service department. We’ll be sure to let Steve know that you enjoyed your service so much. We look forward to serving you for years to come.

September 24, 2016

oil change and tire rotation Communication needs improvement! Every time I made an appointment it was confusing when I arrived. The crew had to make calls to see whom I talked too More

by hurtwi49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Despotopoulos, Bryan Nelson
Oct 13, 2016 -

Acura Carland responded

Thank you for your feedback. We will be sure to address these concerns with our staff. It is review like yours that help us better our customer experience.

September 24, 2016

Pleasant Buying Experience I had researched the used vehicle I was interested in purchasing. It was a Lexus RC F and Jimmy Ore was the right sales person for me to meet with. He More

by Marc Seltzer
Recommend Dealer
Yes
Employees Worked With
Jimmy Ore, Nick Despotopoulos, Bryan Nelson
Oct 13, 2016 -

Acura Carland responded

Thank you for your great feedback. We’re so pleased that you had such a great time with us. We take pride in providing a great customer experience. Come again soon!

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