Acura Carland

Friendly and Fairly Painless From start to finish (finding the car online to driving away in my new vehicle), my experience with Acura Carland (namely Ms. Tishceona Lyles and Mr. From start to finish (finding the car online to driving away in my new vehicle), my experience with Acura Carland (namely Ms. Tishceona Lyles and Mr. Omid Atlassi) was very friendly, honest and professional. I spoke with Ms. Lyles a few times over the phone, and she was very prompt and helpful in giving me the information I requested, and scheduling my test drive. When I came in to see the car (which was listed for an incredible price!), Mr. Atlassi was personable, patient and informative. He was genuinely interested in why I was shopping for a new car, and what I was looking for. He explained all the features of the car I was considering (a 2012 Honda Accord EX), and clearly knew a lot about the car. He also explained the high standards to which Acura Carland holds all the pre-owned cars they sell. I was very impressed with his honestly about the whole process. And I was very pleased with the condition of the car I came to see. Long story short - I loved the car and decided to buy it. Mr. Atlassi was willing to negotiate the price and I was happy with the final number. (No pressure. No drama.) Mr. Atlassi made the whole experience a pleasant one. He seemed to take great pleasure in his job, but what really impressed me was how kindly he interacted with my 3-year-old nephew who was with me. He made me and my family feel welcome and respected. There are a few things missing from the car I bought (such as the 2nd key), and Mr. Atlassi has been working to try to recover or replace them, which I deeply appreciate. Thanks to everyone at Acura Carland for putting me in a beautiful car that I love! More

Great experience I came in a few weeks ago, bought a new car and was very pleased with the service. I recommend asking for Bryan Weiss. He was very professional and I came in a few weeks ago, bought a new car and was very pleased with the service. I recommend asking for Bryan Weiss. He was very professional and was able to get me exactly what I wanted. More

Used MDX purchase Riley and Honda Carland were great to work with. It was honestly an enjoyable process...which is not the norm for car buying. Riley had our best i Riley and Honda Carland were great to work with. It was honestly an enjoyable process...which is not the norm for car buying. Riley had our best interests in mind, was flexible, patient and nice to be around. While I respect and appreciate dealerships being closed on Sundays, it did not work for our car buying schedule. With 2 jobs and kids with active school and sports schedules, Sundays were the only days we had free to shop for a car. Once we narrowed it down to an Acura, Carland was the only open option in the area on Sunday. Thank you for being open. Thanks again Riley! More

LOVE my new Acura ILX I wanted to take a moment and give thanks to Acura Carland and in particular my salesperson Marcus McWhorter. He made everything so easy and really ad I wanted to take a moment and give thanks to Acura Carland and in particular my salesperson Marcus McWhorter. He made everything so easy and really added his personal touch to the transaction and made sure I was VERY happy! I would recommend my friends and family to buy with this Dealer-- absolutely! More

Unusual Customer I was an unusual customer at Acura Carland. I have lived in NYC for the past 38 years, and did not own a car during that time. I am not a car guy, an I was an unusual customer at Acura Carland. I have lived in NYC for the past 38 years, and did not own a car during that time. I am not a car guy, and I have very limited knowledge of cars. This is my first purchase of a car....ever, at age 59. I knew I wanted a certified pre owned Acura MDX, and headed to the lot. Riley Walsh was my salesman, and I was honest with him about my lack of knowledge. He immediately put me at ease, and took all the time necessary to answer all of my questions about the car. He explained the vehicle to me in great detail. He compared and contrasted it with the 2015 models. The first car he showed me was the car I purchased over a period of 3 days. He walked me through all the paperwork and the financing. He even sat in the car with me and hooked up my i phone through the car's system and made sure I understood everything from the sirius radio to the FWD, GPS and everything in between. I drove off with the car that evening feeling like I was very successfully guided through the process and felt secure in my purchase of the vehicle. You have a good, promising salesman here in Mr. Walsh. More

Patient and Relaxed Charles was great to work with from start to finish. He was pleasant to talk to during our test drive and gave us all the time we needed to fully exam Charles was great to work with from start to finish. He was pleasant to talk to during our test drive and gave us all the time we needed to fully examine the vehicle we wanted. I did not feel pressured when discussing things with my wife and was very happy with the way Charles tried to listen to our concerns and help us out. Being in sales, I did not feel any reason to feel BSed or conned. I will be recommending charles to friends and family when needed and look forward to enjoying my vehicle for a long time. More

Best Sales Experience Ever This was my second purchase at this dealer for the same type of car. My first experience was good, but this one was exceptional! My salesman greeted This was my second purchase at this dealer for the same type of car. My first experience was good, but this one was exceptional! My salesman greeted me at the door, the way they do at all dealerships. He patiently listened to the small details that I stated must be included in my vehicle and helped me to find just what I wanted. His mannerism, attention to detail, and the ability to go to work in that finance department made this experience exceptional! Thanks Steven Fisher! More

Best Dealership! We just bought our third car from this dealership. We couldn't be any happier with the experience. I would recommend anyone use them for a no hassle We just bought our third car from this dealership. We couldn't be any happier with the experience. I would recommend anyone use them for a no hassle great car buying experience. More

Great experience... Low stress I want to thank Riley for making this deal very easy for me. I usually have my dad with me to hold my hand but this time he wasn't here! Riley made th I want to thank Riley for making this deal very easy for me. I usually have my dad with me to hold my hand but this time he wasn't here! Riley made this experience enjoyable and low stress! He has a great personality and is easy to work with. More

Smooth and freindly. Returning customer third time. Solid operation, friendly, patient, helpful, organized and fair. Worked with Nick D. Knowledgeable, friendly, relax Returning customer third time. Solid operation, friendly, patient, helpful, organized and fair. Worked with Nick D. Knowledgeable, friendly, relaxed, easy to working with and an advocate. Nick is definitely an asset to this sales team and dealership. More