Acura Carland

Nick Despotopoulos, the consummate professional. Nick was an invaluable resource. He was knowledgeable, helpful, and a true professional with unlimited patience and willingness to help. His appr Nick was an invaluable resource. He was knowledgeable, helpful, and a true professional with unlimited patience and willingness to help. His approach was more of a "trusted adviser" than a salesperson. My plan is to purchase all of my future vehicles from him and would recommend his services to anyone interested in being treated well by a consummate professional. More

Courteous/Friendly Buying Experience The sales consultant Brian Weiss was very knowledgeable and friendly to work with. He presented me with and gave me a great selection of cars to test The sales consultant Brian Weiss was very knowledgeable and friendly to work with. He presented me with and gave me a great selection of cars to test drive and choose from. He listened carefully and too all the details of the things and kind of car I desired. Next, I sat down the financier/financial manager and to my surprise he got me a better deal than was first agreed to. It was unbelievable. Glad I came to Acura Carland in Duluth. I will highly recommend this dealership to others More

Outstanding Buying Experience Fortunately or unfortunately I have purchased many cars over the years from many different dealers throughout the US. Rarely do I do reviews but I fe Fortunately or unfortunately I have purchased many cars over the years from many different dealers throughout the US. Rarely do I do reviews but I feel it is absolutely required this time. From start to finish the transaction was transparent, professional, and most importantly; they listened to me, the customer. My sales person was Bryan Weiss and I highly recommend if you are looking for an Acura and an honest Acura Dealership you will not go wrong with working with Bryan and Carland in Duluth. No pressure, no upselling, just courteous, friendly and concern over customer satisfaction. No "back of the napkin" kind of behavior. Presented the deal open and honest, no hidden fees and with integrity. This even extends into the service and parts department. I had a question and both departments went out of their way to find the answer and even asked if they could help further. Based upon my experiences with Lexus, Jaguar, BMW, Porsche, etc, compared to the service and, satisfaction I received from Bryan and the dealership, by far the best. Bryan continues to follow-up to make sure things are as I expect. Don't want to go on, just be assured, you will be making the right decision buying an Acura from Bryan and Carland in Duluth. More

Terrific Salesman My husband went to the dealership to inquire about a newly acquired 2008 Acura RL that was purchased from a private owner. He was greeted by Nick Desp My husband went to the dealership to inquire about a newly acquired 2008 Acura RL that was purchased from a private owner. He was greeted by Nick Despotopoulos a sales consultant. Even though he was not there to make a purchase, Nick advised him on any and all concerns he had about the car. He even printed out cheat sheets on programming and also did some programming for him. He could not have gotten as much help and concern from another sales person if he were buying a brand new car. There was no hassle,no rush, no "why are you asking me". Great guy all around. A week later and my husband is still singing his praises. He's a "go to" guy at the dealership. Thanks Nick More

Purchase of pre-owned Acura RL I had a BMW 740i and it was totaled in a wreck. I was in the market for another 740i and had narrowed it down to three all from private parties. Was p I had a BMW 740i and it was totaled in a wreck. I was in the market for another 740i and had narrowed it down to three all from private parties. Was passing the Acura Carland dealership and realized that I had not really even considered an Acura so I thought I would take a look. I was aware that Acura is considered a premium vehicle. Met by Nick and he showed me a real nice RL. We took it for a spin and I was impressed. Back at the dealership Nick took me through the process and I ended up purchasing the vehicle. While the automobile was impressive Nick was equally impressive regarding his product knowledge and professionalism. I passed on the BMW 740i and I am glad I did. I had a bit of a picture in my mind that I would never have this type of positive experience with an automobile salesman; I sensed that Nick was my advocate with the sales manager in getting me close to the price that I wanted to pay for the vehicle. I did not think folks like Nick existed. I was wrong. Thanks Nick! More

Disappointing is an understatement Went in simply to test drive RDX...met at door by a half dozen salespeople talking...standing around and talking...Nick the salesperson was rushed, bo Went in simply to test drive RDX...met at door by a half dozen salespeople talking...standing around and talking...Nick the salesperson was rushed, bothered, and left us for extended periods of time. We later learned he was taking care of other customers while we were left....and left...and left...so we left. He asked us when we were coming back (in my mind...NEVER) - Saturdays were his busiest time...so try to avoid Saturdays if possible. Guess what Nick...we are going to avoid Saturdays and every other day. You lost a sale...you lost all sales for the present...future...and always. Previously purchased two other cars here...NEVER EVER AGAIN! Wow, so much has changed about this dealership...and not for the better. Kudos to those who experience greatness here.... More

Acura Carland was excellent! I just wanted to let you know that I had a GREAT experience at Acura Carland. I have been searching for a used MDX at an affordable cost, and found I just wanted to let you know that I had a GREAT experience at Acura Carland. I have been searching for a used MDX at an affordable cost, and found one at your location. Marcus McWhorter assisted me each step of the way! He patiently answered every question, and even followed up with helpful information. He went above and beyond. Though the purchase price was $12,200, he treated me with the same level of respect and professionalism as if I was purchasing a brand new car. In the process of car shopping, my husband and I went to another dealership. Although we had made an appointment, we waited 45 minutes to test drive the vehicle. When we took that car for a test drive, it smelled like vomit, and the person driving with us knew NOTHING about the car. We brought the car back, hopped in our own car, and took off. It wasn't until TWO DAYS LATER that anyone even asked us if we were still interested! The experience couldn't have been worse. I share this story with you to let you know that customer service really DOES matter, and people like Marcus make it happen. Marcus sold us that MDX because he took the time to not only hear our concerns but also actually address them (he had the timing belt replaced). My husband and I are VERY impressed with Acura Carland, and we've already recommended your dealership to our friends. One last thing - what continued to impress me was that my car was cleaned, fueled, and ready when I came to pick it up. Those "little things" make a HUGE difference and go a long way. WAY TO GO, Marcus and Acura Carland! Sincerely, Denise Cox More

Amazing Experience Bill made the buying experience very easy. He explained each step of the process. And he was very knowlegeable on the product. I will tell all my frie Bill made the buying experience very easy. He explained each step of the process. And he was very knowlegeable on the product. I will tell all my friends to go see Bill More

Great Experience I've been looking for a 2011 Pre-Owned Acura MDX with very low miles for over a month now. Acura Carland has great selection in stock ranging from pri I've been looking for a 2011 Pre-Owned Acura MDX with very low miles for over a month now. Acura Carland has great selection in stock ranging from price, miles, and color. Gustavo Espinosa was my sales rep that I worked with. His knowledge on Acura product made my purchase easier since he was able to inform me on all details about 2011 MDX. Making my purchase a great experience over all. More

I was searching for a 2008 Acura RL and after looking at 4 other dealerships I decided to purchase from Acura Carland. Ricky Davis and Mike Mahoney were great to work with during the process. They were tr 4 other dealerships I decided to purchase from Acura Carland. Ricky Davis and Mike Mahoney were great to work with during the process. They were true professionals and went above and beyond to make this a great experience. More