Acura North Scottsdale

A great Sales experience Having had a very very bad experience with Right Honda - I would never buy from those guys ever again!- I tested the market with a number of different Having had a very very bad experience with Right Honda - I would never buy from those guys ever again!- I tested the market with a number of different dealers. I could not have been happier with my experience at Acura North Scottsdale. Rob was very professional and couldn't have been more helpful. I am delighted with my car and experience. Also Terres in Finance was a pleasure to do business with. Very helpful and efficient. I have no hesitation in recommending them. More

Best car buying experience I've ever had I couldn't have asked for a better experience than what I received at the Acura North Scottsdale dealership. No haggling, extremely courteous, no rea I couldn't have asked for a better experience than what I received at the Acura North Scottsdale dealership. No haggling, extremely courteous, no reasonable request denied. Our sales rep Venna took the time to set up the bluetooth and garage opener and explained the car operating features on and even followed up to make sure everything was working as designed. Teres in Finance totally exceeded our expectations and worked tirelessly to obtain the very best financing for us. She even worked for us on her day off! Thank you Teres! Thank you Venna! More

Great Services I have been taking both my Acuras here since 2004 and I really enjoy all the services I've been received here. All the services were completed all wi I have been taking both my Acuras here since 2004 and I really enjoy all the services I've been received here. All the services were completed all with the agreements between me and my service adviser at the time. They provide free loaner vehicle if your services are over 2+ hours and you don't have to worry about filling back the gas when you return the vehicle. More

This place is a zoo for service. If you want to get lost in the shuffle, go here. On my last service for a half hour warranty job, after sitting for an hour and a half, I tracked down the service woman who in the shuffle, go here. On my last service for a half hour warranty job, after sitting for an hour and a half, I tracked down the service woman who had "forgotten me". It took me a half hour after that to get my car back. More

My husband and I just bought (30 minutes ago) an RDX from your dealership, and we are absolutely amazed at the warm, and courteous staff you have!! We will ALWAYS recommend your dealership to anyone interest your dealership, and we are absolutely amazed at the warm, and courteous staff you have!! We will ALWAYS recommend your dealership to anyone interested in a vehicle; new, used, Acura or otherwise!! Thank you!! More

I started working with this person on an auto purchase and was in need of completing it quickly. There is nothing quick about this person/dealership and nothing contemporary. I have buying cars over the t and was in need of completing it quickly. There is nothing quick about this person/dealership and nothing contemporary. I have buying cars over the telephone or online for years. This dealer is the get-in-the-chair-and-punish-you dealership. You want "Scottdale on your car" - go ahead but you're crazy. After communication fizzled, I reached out to their Internet Manager. Things started out good but went downhill fast. Very slow and not competitive. Save your time and frustration - if you are in the valley - go to Acura of Tempe and skip the good-old-boy way! More

I've never been to a dealership that not only refuses to even consider negotiating a price on a used car, but also treats you like you're stupid for asking. After pointing out other cars in the area were to even consider negotiating a price on a used car, but also treats you like you're stupid for asking. After pointing out other cars in the area were priced cheaper, I asked how close they could come on the price.. the salesperson refused to even ask the manager. He instead lectured me on the car buying process and how much money they're losing. He constantly contradicted himself between the things we were told while we were looking at the car and the things he told us during the "negotiation" process. For example, "this car came with in here with brand new tires so you know it's been taken care of" and then during the sale "we had to put new tires on it!" as a reason he wasn't flexible in the price. Another thing he told us was that there was only a "few hundred dollar markup" on the car and therefore our offer was impossible (btw, I didn't even ask for a specific dollar amount.. only asked if he could do "anything"). Then a few days later I drove by the lot and they had dropped the price of the car by $2000 (much more than I was looking to get from them). I wasn't about to go back to them! I'd rather pay more somewhere else. So, if you're buying a used car and you don't feel like being lectured or treated like an idiot- go somewhere else. Don't waste your time. More

Acura of North Scottsdale, cannot stick on to their pricing. The General Manager himself waivers and is unsure of his mind. Brian Edwards has a attitude problem. This dealership needs to learn Customer pricing. The General Manager himself waivers and is unsure of his mind. Brian Edwards has a attitude problem. This dealership needs to learn Customer Relationship Management. I did buy my Acura, from another dealership and will go all the way out for service too, but stay away from Acura of North Scottsdale. More

Salesmen made it clear they were not interested in an order -- they wanted to sell a car from inventory. No return call, no e-mail follow-up. They were bored. I bought from a different dealership, and gl order -- they wanted to sell a car from inventory. No return call, no e-mail follow-up. They were bored. I bought from a different dealership, and glad I did. More

Just bought a 2014 MDX-AWD with Tech Package. Had a great experience with this dealer. They treated me very well. I drove a hard bargain. This was my second new car purchase from Acura North Scottsdale and I experience with this dealer. They treated me very well. I drove a hard bargain. This was my second new car purchase from Acura North Scottsdale and I highly recommend them. More