Acura North Scottsdale

Most rude associates ever. No follow ups as promised, and no working with your budget at all. Asked for a small decrease in sale price of vehicle, was told there was no chance of that ever happening. Three w no working with your budget at all. Asked for a small decrease in sale price of vehicle, was told there was no chance of that ever happening. Three weeks later they reduced the price and never called to see if I was at least interested. The return of my down payment was never processed after calling 3 times. Finally was returned after 3 weeks. Terrible dealership. More

From the moment we entered the dealership, I knew I was at a different kind dealership. Instead of being mobbed when I open my car door, I was allowed to look around and explore the lot on my own. When I at a different kind dealership. Instead of being mobbed when I open my car door, I was allowed to look around and explore the lot on my own. When I needed assistance, Ray was there to assist. He has a casual, welcoming attitude and was genuinely interested in helping me discover the best car for my driving style and needs. Following several test drives, searching the dealer inventor, I settled on a 2014 MDX. I couldn't be happier. I had reason to follow up with the dealership and received immediate feedback from Ray along with his offer for any future assistance or questions. More

After purchasing a used vehicle from this dealer we had problems less than 12 hours after our purchase. The service department, Kevin Powers, was excellent to deal with they repeatedly tried to fix the ca problems less than 12 hours after our purchase. The service department, Kevin Powers, was excellent to deal with they repeatedly tried to fix the car. After several attempts and no fix they took the car back. Charles in Finance was on top of helping us settle the paperwork. The GM Don Hanson returned most of my calls and was pleasant to deal with. More

Went to this dealership today got a price for the 2014 mdx. It a fair price for the competitors around the valley.set up appointment and went there first they really nice and try to sell me the car when t mdx. It a fair price for the competitors around the valley.set up appointment and went there first they really nice and try to sell me the car when through all the loan and negotiate and before when test drive turn out we really disappointed the car had 218miles on it and the steering wheel off little bit and the front bumper have a little separate from the body after final decision and talk with thus matter to the sale man rob he when in and talk to the manager and he said it can be fix and it not big issues just sign the paper and bring the car home and they will call me to set up the appointment for this issuesand i told him that the car brand new it got there only 2days why all that matters happen he told me that the car it a demo car that why it 700 of the msrp what the f i told him i wabt new and he walk away then the financial department throw the check back for me for the down with no respect so if your guys look for a car of this dealer and they give you a good deal what out make sure to check out the car a few times and test drive good before sign cause you can't return. More

This has been the best car buying experience I have ever had. I had purchased a vehicle a year earlier at the same dealer complex with Audi North Scottsdale. This time I decided to go through Acura North had. I had purchased a vehicle a year earlier at the same dealer complex with Audi North Scottsdale. This time I decided to go through Acura North Scottsdale. The reason for this was because I had great repair service experience with Doug Peng. My sales representative, Venna Wang, at Acura was outstanding. She worked with me to get the deal done. She took extra time to really help find the perfect car for me and my situation. Then, she went to bat to get me the best deal on it. She even negotiated a deal with collision to get some damaged fixed. Bottom line, this dealership cares about the customer. I think they build long lasting relationships that make people loyal to them for a lifetime. Other dealers and car companies are greedy. They build cars to break, sell you cars at high prices, and don't care about what happens to you. I'd rather buy from a company who takes less money, offers better value, and realizes they will make more money by gaining loyal customers. More

I just purchased my second Acura from this dealership. My experience from the first iquiry to driving off of the lot was outstanding. Jordan Crump was extrememly helpful and informative, always professional experience from the first iquiry to driving off of the lot was outstanding. Jordan Crump was extrememly helpful and informative, always professional. I love the car (my second TSX)and have always had outstanding service from the Service Department as well, in particular Summer Haring. I continue to recommend both the car and the dealership to family and friends. More

Knowledgeable, friendly and not slimy like Acura of Peoria. Ask for the GM (Jenny) for a stellar and comfortable car buying experience. I've never been so comfortable spending $50,000. Peoria. Ask for the GM (Jenny) for a stellar and comfortable car buying experience. I've never been so comfortable spending $50,000. More

I did not end buying a car from this dealership but still was impressed enough with Kelsey to comment publically. She followed up with me consistently and as she said she would. Always upbeat and friendly an was impressed enough with Kelsey to comment publically. She followed up with me consistently and as she said she would. Always upbeat and friendly and professional. If/When I am ready to purchase again I will go back to this dealer and ask for her. More

Great people to work with.Deal was easy....not like Peoria!,Love the car.had lots of follow up from Dealership since, great service. Thanks for everything Kelsey! Peoria!,Love the car.had lots of follow up from Dealership since, great service. Thanks for everything Kelsey! More