Acura North Scottsdale

From start to finish, Brian Edwards was fantastic. Not only did he work with me to find the right vehicle, when I decided on the model, he arranged to find the exact color that I want (even though it has only did he work with me to find the right vehicle, when I decided on the model, he arranged to find the exact color that I want (even though it has to be brought in from out of town). I have to say that my experience with Brian Edwards was outstanding. He is straight-forward and explained everything to my satisfaction; there were no hidden "negotiations" or extra fees, just the exact car that I wanted at the exact price I was quoted. I will definitely recommend Brian and Acura North Scottsdale to others. More

Purchased many cars over the years, and this by far was the most stress free experience I ever had. This was the first time I didn't feel like I was taken for a ride.....and the lemon pound cake was good the most stress free experience I ever had. This was the first time I didn't feel like I was taken for a ride.....and the lemon pound cake was good too!! More

My wife's car was hit in a parking lot while she was shopping. I was not available, and she called the person who sold her the car, Plamen Prodanov, of Acura North Scottsdale. Plamen took immediate char shopping. I was not available, and she called the person who sold her the car, Plamen Prodanov, of Acura North Scottsdale. Plamen took immediate charge of the situation, making sure she met the right people to make the repairs. He is in sales, so he could have been justified in just handing her off to others. Not Plamen! When you buy a car from him he is still truly interested in your satifaction over a year later. He stayed with her through the entire process, to include overseeing the delivery of the car as promised, on time, and with no surprises with the bill. He also made sure arrangements were made for her to get home. A crazy-bad situation turned positive because of Plamen Prodanov, and the rest of his fine colleagues at Acura North Scottsdale. The way the others I met today responded to us, I can only assume the rest of the team is the same way. More

Ed Jones was honest & straight forward. There was no pressure to buy and he was an utmost professional. Extremely knowledgeable about the Acura RDX, could answer every question and gave us all that we n pressure to buy and he was an utmost professional. Extremely knowledgeable about the Acura RDX, could answer every question and gave us all that we needed to know. He helped us pair up our cell phones to the car and did everything one would expect and more. More

The salesperson and the manager were quite friendly. The salesperson was very knowledgable about the car. The salesperson said that if I became a customer; he would give me his cell number and could call h salesperson was very knowledgable about the car. The salesperson said that if I became a customer; he would give me his cell number and could call him anytime. I was skeptical about this; but during the process, her received a call from a customer inquiring about the a car she had bought. And after the sale, he did in fact give me his cell number and encouraged me to call him anytime. I was reluctant to hand my keys over when I said I would consider trading in my car. But they said I could have the keys back whenever I wanted. And when I was ready to leave, they didn't pressure me to stay. This was surprising, as some of my dealership experiences have been very different in that the other dealerships were extremely pushy. But not the case with this dealership. The dealership was not able to give me a trade in value that I was acceptable; but, they manager wasn't pushy or try to be argumentative in negotiation. It was just matter of fact, they could not/would not give me what I wanted, and were merely upfront about it so I could make a decision and neither of us waste our time. I ended up taking a couple of nights to think about it and I called them back with a non trade in offer; which they accepted. They had the car ready when I got there; had a full take of gas, just had it cleaned and was waiting in the shade (which is a big deal in summer in Phoenix!). The Finance guy did offer extended warranty and other add-on sales; but wasn't pushy about them either. When I said 'no I wasn't interested' to something, he accepted it and moved on. That was appreciated. I did buy an extended warranty but it wasn't because he was pushy---I thought they offered a good price and it gave me some piece of mind knowing the car was warrantied for a long time. I recommend this dealership; or at least the people I dealt without hesitation. More

Looking for a car is never an easy task. Walking into Acura of Scottsdale you get the expected Acura service from everyone! I had the best experience I have ever had from any place I have purchased cars Acura of Scottsdale you get the expected Acura service from everyone! I had the best experience I have ever had from any place I have purchased cars from in the past. The salesman Ed Jones was very helpful and no pressure which is the most comforting for me. And by the time I reach the finance department it was fast, friendly and very honest, thanks Charles! It was actually nice to drive away from a dealer with no regrets and outstanding customer service. Great job Acura of Scottsdale!! Your Pal, John B. More

Buying a automobile is generally not a pleasant experience,Acura North Scottsdale goes out of their way and succeeds in making it a great experience. I have been a customer for 10+ years and have h experience,Acura North Scottsdale goes out of their way and succeeds in making it a great experience. I have been a customer for 10+ years and have had no regrets. Jason Crump's professionalism, attitude and knowledge of his product exceeded even my expectations. More

I thought it was important to take the time to recognize Brian Edwards for his courtesy, patience and overall professionalism. He never made us feel like we were being pressured or mislead in any way. He Brian Edwards for his courtesy, patience and overall professionalism. He never made us feel like we were being pressured or mislead in any way. He took the time to understand our needs and worked with us to get us exactly what he wanted. He made it clear that he was interested in making us happy rather than seeing how much money he could get out of us. This was by far the best car buying experience we have ever had. We will certainly return when we are ready for our next purchase. More

My sales consultant Jordan Crump was extremely helpful with my purchase of a used 2010 Acura MDX. He was friendly and personable, never once did I feel "the pushy car sales pitch". Jordan was able to an with my purchase of a used 2010 Acura MDX. He was friendly and personable, never once did I feel "the pushy car sales pitch". Jordan was able to answer all of my questions and provide knowledgeable details about the MDX. He was able to assist me with reaching a successful purchase price and trade in allowance, he also assisted with adding a rear tailgate guard I requested. My buying experience at Acura North Scottsdale was one of the easiest and stress free car buying experiences I've had. More

I always fear going into a car dealership due to the usual tactics that go on. I can honestly say that Brian Edwards was by far and away the best person i have ever dealt with. I say person, because i usual tactics that go on. I can honestly say that Brian Edwards was by far and away the best person i have ever dealt with. I say person, because i really wouldn't even call him a salesman. He treated me as a person and not a sale. I have already receommended him and will always do so. This was the best experience i have ever had at a car dealership, and this comes from a guy who is friends with GM's at reputable places. Thank you Brian for such a great experience. You and your team should be proud. More