Back

Key Acura of Reno

Reno, NV

3.6
13 Reviews
At Key Acura of Reno, your satisfaction is our top priority. We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens. Visit us today and see how easy car buying can be—experience the Key difference!
Contact Dealership

11550 S Virginia St

Reno, NV

89511

Directions

By Type

Showing 13 reviews

June 24, 2025

Excellent service staff. They have been taking excellent care of my car for several years. More

by page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
June 08, 2025

Key Acura of Reno is a very friendly and efficient dealership. We just traded in our SUV for a new one yesterday. Everyone involved made the process easy and streamlined. More

by kirbynv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lennox, Sarah Giombetti
May 22, 2025

The service department at Reno Acura is why I will forever more drive an RDX. Brian is a true professional More

by Svmama3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
May 17, 2025

The sells staff were patient and thorough. The dealership is clean and they have a fancy coffee machine. I worked with Asa and he was very knowledgeable about the car I purchased. More

by gmcmenamy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asa, Kit
May 09, 2025

Not the same as it used to be. Was "Acura of Reno" when I puchased my vehicle. Was much better before it became "Key Acura of Reno". More

by stacy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no one worth mentioning
April 15, 2025

Always gives great service in timely manner. Gives me a heads up on future service More

by ellybuursma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan, brian in Service
April 02, 2025

My daughter purchased her first car. It was a fantastic experience. Asa was very helpful as was Kit. Having purchased many cars and gone through the whole experience, this was the bes More

by mapes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asa and Kit
April 01, 2025

I thought my experience was great until I get home and find out that my MDX does not have satellite radio. No one bothered to mention that. I didn't realize that a $67,000 vehicle would not have this o More

by rvcamping2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I didn't work with any of these people
March 04, 2025

My first time at the dealership and Brian Robinson was great. He explained e everything and service was great. More

by Sajid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Robinson
July 23, 2024

Worst customer service to date. Now this large dealer charges you the merchant fee to use a credit card….not even McDonalds charges a merchant fee. Service people used to wear slack More

by Endallemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Erickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerad Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
1