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Key Acura of Reno
Reno, NV
13 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 13 reviews
June 08, 2025
Key Acura of Reno is a very friendly and efficient dealership. We just traded in our SUV for a new one yesterday. Everyone involved made the process easy and streamlined. dealership. We just traded in our SUV for a new one yesterday. Everyone involved made the process easy and streamlined. More
by kirbynv
Employees Worked With
David Lennox, Sarah Giombetti
May 17, 2025
The sells staff were patient and thorough. The dealership is clean and they have a fancy coffee machine. I worked with Asa and he was very knowledgeable about the car I purchased. The dealership is clean and they have a fancy coffee machine. I worked with Asa and he was very knowledgeable about the car I purchased. More
by gmcmenamy
Employees Worked With
Asa, Kit
May 09, 2025
Not the same as it used to be. Was "Acura of Reno" when I puchased my vehicle. Was much better before it became "Key Acura of Reno". Was "Acura of Reno" when I puchased my vehicle. Was much better before it became "Key Acura of Reno". More
by stacy
Employees Worked With
no one worth mentioning
April 02, 2025
My daughter purchased her first car. It was a fantastic experience. Asa was very helpful as was Kit. Having purchased many cars and gone through the whole experience, this was the bes It was a fantastic experience. Asa was very helpful as was Kit. Having purchased many cars and gone through the whole experience, this was the best. Our financing portion was the fastest, most chill (not sold a bunch of useless things) I have ever experienced. Truly felt like we mattered. More
by mapes
Employees Worked With
Asa and Kit
April 01, 2025
I thought my experience was great until I get home and find out that my MDX does not have satellite radio. No one bothered to mention that. I didn't realize that a $67,000 vehicle would not have this o find out that my MDX does not have satellite radio. No one bothered to mention that. I didn't realize that a $67,000 vehicle would not have this option. I asked the dealer to hold a sizeable check until Tuesday, April 1st. Someone dated the check 3/28 ( I didn't even make the deal until 3/30) and deposited it on 3/31!!! I love the car but at this time I am very unhappy with the dealership! More
by rvcamping2
Employees Worked With
I didn't work with any of these people
July 23, 2024
Worst customer service to date. Now this large dealer charges you the merchant fee to use a credit card….not even McDonalds charges a merchant fee. Service people used to wear slack Now this large dealer charges you the merchant fee to use a credit card….not even McDonalds charges a merchant fee. Service people used to wear slack's and a nice shirt, it’s now cargo shorts and a tee shirt. More
by Endallemail
