753 Reviews of Acura by Executive - Service Center
thorough Easy to get an appointment and the loaner is so helpful. I also appreciate the clean car at the end of the day when I pick it up. Easy to get an appointment and the loaner is so helpful. I also appreciate the clean car at the end of the day when I pick it up. More
B1 Service Very Good and Quick. Mike (service coordinator) was very good and professional). However the car cleaning at the end of the service could have been mo Very Good and Quick. Mike (service coordinator) was very good and professional). However the car cleaning at the end of the service could have been more thorough (dashboard still very dusty). More
Always there for me I have had several unexpected emergency repairs in the last few months and they always find a way to fit me in immediately. Mike (service coordinator I have had several unexpected emergency repairs in the last few months and they always find a way to fit me in immediately. Mike (service coordinator) always explains the issues clearly, tells me my options and resolves the issue with no surprises. Highly recommend them! More
Had my MDX serviced. A1 service and new tires needed. Very accommodating on service scheduling, thorough on what service is being delivered and timeframes, obtained a loaner for me (RDX) that allowed me Very accommodating on service scheduling, thorough on what service is being delivered and timeframes, obtained a loaner for me (RDX) that allowed me to try out as my next vehicle. Michael also answered technical questions on RDX that I had. More
Very consistent For 17 years and 3 vehicles we have always had consistent, courteous and professional service through Acura by Executive, and there aren't that many d For 17 years and 3 vehicles we have always had consistent, courteous and professional service through Acura by Executive, and there aren't that many dealerships at this level . Unlike many, the service crew at Executive make very clear what is needed and what is recommended, not pressuring but clearly explaining the difference, and safety is always the first concern. I have read the negative reviews and can only say we have not had those experiences or I would certainly have said so long ago. I hope that the service experience will continue as it has and that many others can enjoy the same. More
Great Service I have been coming here for years. Have purchased 3 vehicles from this dealership and always has been a positive experience. Manny in Sales does a gr I have been coming here for years. Have purchased 3 vehicles from this dealership and always has been a positive experience. Manny in Sales does a great job and Michael and Nick in the Service Dept also provide great service! More
A very friendly, professional and satisfying experience. Always a pleasure to visit my good friends at Acura by Executive for all my automotive needs. Car looks and runs like new! Always a pleasure to visit my good friends at Acura by Executive for all my automotive needs. Car looks and runs like new! More
Excellent I called in the morning and I had to do was to get my car towed and they would take care of service. Mike called be to tell me that my car had arrive I called in the morning and I had to do was to get my car towed and they would take care of service. Mike called be to tell me that my car had arrived and he would call me once the diagnostic was done. He did just that and my car was fixed the very same day. Thank you! More
First Oil Change & Service I was told the appointment would last approx. 1.5 hours and the work was completed on time. The service rep, Michael, was extremely friendly and know I was told the appointment would last approx. 1.5 hours and the work was completed on time. The service rep, Michael, was extremely friendly and knowledgeable. The customer waiting area is very comfortable and clean. More