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Acura by Executive - Service Center

North Haven, CT

4.8
748 Reviews

748 Reviews of Acura by Executive - Service Center

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December 06, 2019

My visit was excellent. My service advisor Mike is fantastic! He always makes sure that my car is well taken care of and he does a great job of explaining the services being rendered on my vehicle. I More

by Bri866
Recommend Dealer
Yes
Employees Worked With
Michael Heath
Dec 06, 2019 -

Acura by Executive responded

Thank you for the review! We are so happy to hear that you enjoy working with Mike. Providing our customers with exceptional service is always the goal here at Acura by Executive, and couldn't be more pleased to hear that hit the mark. We will be sure to let Mike know that you appreciate his help! We are looking forward to seeing you again.

November 12, 2019

5 Star Service It was very easy to schedule the required service online Ashley was pleasant, friendly and informative as to what was to be done with B1 service. More

by Rich H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 12, 2019 -

Acura by Executive responded

Hi Rich - Thank you for your many kind words about Ashley! We are so glad to hear that she made your service visit such a success. Hope to see you next time at Acura by Executive.

November 02, 2019

Excellent service. Mike was extremely professional and personable and handled all my concerns. Service was completed in a timely manner and met all my expectations. More

by Salpert
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 04, 2019 -

Acura by Executive responded

Salpert, thank you for sharing your service experience here at Acura by Executive. I'm happy to see that we met your expectations and provided a great experience while doing so. Thanks again!

October 29, 2019

I went in for service with Mike and he did an incredible job making sure all of my needs were met and my vehicle came back to me looking like new! Highly recommend going in and working with Mike in Service! More

by MDXer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
Oct 29, 2019 -

Acura by Executive responded

It's fantastic to hear that your car is running smoothly and looking beautiful after your visit to Acura by Executive! Thank you so much for recommending Mike. We look forward to serving you in the future.

October 27, 2019

Helpful He was such a gentleman and so helpful! Will definitely be back. There was a lot I didn’t understand because I don’t know much about cars but he was s More

by Eithan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 28, 2019 -

Acura by Executive responded

We are thrilled to hear that you received helpful service during your recent visit to Acura by Executive. Thank you so much for sharing this feedback! We look forward to assisting you in the future.

October 25, 2019

Courteous and friendly, and timely - kept to the schedule. There's a level of trust taking my car to the dealership where it was purchased. Price for routine maintenance, like oil change, is competitive, and I More

by Dyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holmwood
Oct 25, 2019 -

Acura by Executive responded

We are glad to hear that you can depend on the Acura by Executive team for all your auto needs. Thank you so much for trusting us with your business! We look forward to our continued relationship.

October 21, 2019

Acura detail and oil change Friendly staff (accommodating to my schedule) work always completed on time; provided loaner car so I didn't have to wait for job to be completed More

by Adrienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 21, 2019 -

Acura by Executive responded

Adrienne, we're glad to provide high-quality service and accommodate your schedule. Thank you for the fantastic review and come see us again soon at Acura by Executive!

October 18, 2019

Very high service levels Service levels are consistently very high. You are taken on time, repairs/service are completed on time, there have not been any surprises and commun More

by acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIke Heath
Oct 21, 2019 -

Acura by Executive responded

We agree, communication and timeliness are very important to the team here at Acura by Executive. Thank you for the review!

October 18, 2019

Great Service Had a noise in right front wheel,called 8am they had car in shop by noon explained I needed brakes drove home w/loaner very happy. More

by Rich Napiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 18, 2019 -

Acura by Executive responded

It's great to hear that you're a happy customer, Rich! Thank you so much for coming to us for your auto service needs. If any future issues should arise, the team at Acura by Executive will be here to help.

October 14, 2019

Thanks Service like always is first rate and uncompromising. Came with a problem, left with non. Also had a car wash which also was deeply appreciated. More

by Sask36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in service.
Oct 14, 2019 -

Acura by Executive responded

It's wonderful to hear that your car is running smoothly after your visit to Acura by Executive! Thank you so much for the five-star review of our service. If any future issues should arise, we will be here to help.

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