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Acura by Executive - Service Center

North Haven, CT

4.8
760 Reviews

760 Reviews of Acura by Executive - Service Center

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September 19, 2019

Great Service Department Been going here for over 15 years --really great service department and customer service. Ask for Nick in the service area. Nice clean waiting room to More

by Jim P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 19, 2019 -

Acura by Executive responded

We can't thank you enough for your fifteen years of business, Jim! Thanks so much for recommending Nick. All of us at Acura by Executive are grateful for your support and look forward to our continued relationship.

September 17, 2019

Wheel Bearing I called the dealership thinking I was having transmission problemsI spoke with a Rep who told me to come down and they would test drive to see what w More

by MarianneA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal In Service
Sep 17, 2019 -

Acura by Executive responded

Marianne - Thank you for posting about your recent visit to Acura by Executive so that others will know what it's like to be a guest with us! We are delighted to hear that you were welcomed to our dealership and that Michael diagnosed your vehicle's issues and got it in for repairs quickly. We appreciate your business and hope you have a great day.

September 12, 2019

Totally Satisfied After 3 Acuras & 9 years of having my cars serviced & Executive it’s routine. I never worry about getting great service because I always do. I also d More

by Martha Galligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Heath
Sep 13, 2019 -

Acura by Executive responded

Hi Martha - Reviews like this one make our day! It means so much that you can trust the Acura by Executive team to take the best care of your vehicle and keep you safe out on the road. Thank you so much for your continued support.

September 10, 2019

Battery issue Brought my car in without an appointment due to a concern with my battery. They took my car right away did a diagnostic determined I needed a new batt More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brandi, Ashley in service
Sep 10, 2019 -

Acura by Executive responded

Hi Kim - It' s great to hear that our team was able to assist with your battery replacement and get you back on the road quickly. Thank you for trusting the Acura by Executive team with your vehicle!

September 09, 2019

Service - emissions and brake light on As usual, always takes me in right away. Everyone is always pleasant and kind. I have been a customer for 25 plus years. The employees are one of t More

by Jteto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 09, 2019 -

Acura by Executive responded

Reviews like this one make our day! We are thrilled that you can depend on the Acura by Executive team for timely, friendly service - for 25 years no less! Thank you so much for your continued support. We look forward to another 25 years with you!

September 08, 2019

Oil change & fluid replacement The service was great, everybody was very friendly as usual They got me in and out as quickly as they could and while I waited I read a book in t More

by Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 09, 2019 -

Acura by Executive responded

Thank you for coming to Acura by Executive for your auto service needs! We are so glad that you can depend on our Service Team for friendly care. Have a wonderful week.

September 06, 2019

Oil Change Comfortable waiting area with coffee, snacks and plenty of reading material make the wait time pleasurable. Love the fact that they always wash and v More

by Bird Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Sep 06, 2019 -

Acura by Executive responded

Thank you for your positive feedback about our service and facilities! We are lucky to have you as a Acura by Executive customer.

September 06, 2019

Polite and excellent service Been a customer for 30 years with excellent service and always polite to the customer. Good people. That’s why I’ve stayed with them for so long and I More

by Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 06, 2019 -

Acura by Executive responded

Hi Grant! Thank you for your review of Acura by Executive. We are truly grateful for your 30 years of loyalty to our dealership and for your kind review of our team. We look forward to working with you again soon. Have a great day!

September 05, 2019

Service and check engine light Service was prompt and every was knowledgeable and courteous. Seamless service appoint. Everything was addressed and fixed. Very impressed and I will More

by TravDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joann
Sep 05, 2019 -

Acura by Executive responded

Thank you so much for trusting us with your vehicle! We are happy to hear that you received prompt service from the Acura by Executive team and that your car is running smoothly. We look forward to our continued relationship.

September 01, 2019

Scheduled Service As usual my experience at Executive was what I always expect. Ashly, the service writer, was excellent. The service was completed in the quoted timefr More

by Acura Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley was friendly, knowledgeable and informative.
Sep 03, 2019 -

Acura by Executive responded

It's wonderful to hear that you can depend on the Acura by Executive Service Team for five-star service, every time! Thank you very much for choosing us for all your auto service needs.

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