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Acura of Alhambra

Alhambra, CA

4.8
46 Reviews
At Acura of Alhambra we are changing your vehicle purchasing experience. We have dedicated Product Specialist who take the time to help you find the perfect vehicle for you. Our Specialists are not Sales people, the do not receive commission, but instead a set salary, which means they get paid whether you purchase or not. Making your purchasing experience hassle and pressure free.We are new Acura and used luxury car dealer serving Los Angeles, Pasadena, Hacienda Heights and El Monte, we take pride in providing all the car services and repairs you need with an exemplary level of customer service. At Acura of Alhambra, customer service is paramount. Our factory certified technicians are here to help you take care of your car for many miles to come. From regular oil changes to larger diagnostics, our factory-trained experts understand the ins-and-outs of your Acura, using only Acura OEM factory parts.
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1700 West Main Street

Alhambra, CA

91801

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Showing 46 reviews

December 13, 2021

The Product Specialist are the best! change the whole experience, very professional and friendly they do not push to buy because they are paid hourly not commission, I don't feel pressured at all, overal More

by Roxy24044
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera
December 01, 2021

Excellent professional staff, we had an excellent car shopping experience. I highly recommend Acura of Alhambra. More

by artrespicio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephany Espinosa, Alex, Mario and Humberto.
September 16, 2021

I was almost 2 weeks ago at Acura of Alhambra and I bought a Honda Accord the people there were very helpful but I like Nina and Anabelle,I really recommend that dealer thanks Nina and Anabelle for all More

by Alfonso198524
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina and Anabelle
September 06, 2021

Labor here is $198 per hour. Almost $200. Let that sink in. When I asked Eddie Guerrero, the service manager, to explain the discount I was supposed to get when I thought it was not applied correctly, he More

by dontgonearalhambraacura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Guerrero, Perla Soto
September 01, 2021

I recently bought my 2nd TL from Acura of Alhambra. I was blown away by the staff and service dpt. I wouldn’t go anywhere else to buy a car! More

by janinehawkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
August 13, 2021

The Customer Service, Service and Parts department were excellent….. I had the opportunity to experience the 3 departments including the purchase of my 2021 TLX. The staff there were very friendly, knowled More

by Jorge A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia De Jesús Cobos, Ángel Amescua, Mario Cortez and Eddie Guerrero
August 07, 2021

Set an appointment to see a car. We showed up and 1st, they weren't expecting us (they have outside reps setting appointments), then the car we wanted wasn't "available for sale because it was still being More

by Yvie
Customer Service
Recommend Dealer
No
Employees Worked With
Esmi and the salesman @ 5:40pm friday
July 10, 2021

Bait and switch. Internet prices are not accurate. Dealer increased the price 5000$ above msrp after we made the drive down their to purchase the vehicle. Look a more honest dealership to purchase from. More

by JM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew, Sofia, Richard
May 11, 2021

The service department at this place is awful and incompetent! I went here to have my car checked for problems and they couldn't figure out anything, I had to point out some things to them to fix, o More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie
April 24, 2021

I tried to get pictures sent for a vehicle I was interested in purchasing from out of state. I spoke with them for 6 days and couldn't get decent pictures sent. When I did receive pictures and a vid More

by Tim
Recommend Dealer
No
Employees Worked With
Stephany & Ding
Apr 27, 2021 -

Acura of Alhambra responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Claudia Arana Customer Relations Manager

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