Acura of Auburn
Auburn, MA
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64 Reviews of Acura of Auburn
First time dealership experience & it was one to remember, went by super smoothly and fast! Left with my very first car & a smile on my face! Would definitely recommend this dealership to everyone, remember, went by super smoothly and fast! Left with my very first car & a smile on my face! Would definitely recommend this dealership to everyone, you won’t leave disappointed and they’ll take good care of you! More
Just Love my RDX Buying cars is never easy and if not for the delay created by our insurance company, it would have been flawless. Don Heath, Nate Doggert and Zach we Buying cars is never easy and if not for the delay created by our insurance company, it would have been flawless. Don Heath, Nate Doggert and Zach were all patient and most helpful in answering our questions and guiding us though this purchase. A huge THANK YOU! More
Went in for a airbag recall and left with another car. This was my first time buying a car from a dealership. Don was the best. He answered all my questions and was very helpful and understanding when I ha This was my first time buying a car from a dealership. Don was the best. He answered all my questions and was very helpful and understanding when I had a hard time thinking of the word I wanted to say. I have fibromyalgia and sometimes you know what you want to say but can't think of the word you want. Don helped me with that. Thanks again Don! I had a great experience. All the staff was great and friendly. More
Great experience Amazing staff! Zach and our sales person Konnie were phenomenal! I walked in told them what I wanted and there is was. I will definitely be back. Amazing staff! Zach and our sales person Konnie were phenomenal! I walked in told them what I wanted and there is was. I will definitely be back. I have owned a volvo and an Audi but I have fallen in love with my RDX. Very happy with the entire experience Gina More
The Only Place to Go! I have been purchasing and servicing my Acura vehicles since 1992 with this team. I currently travel 75 miles to service here...and most recently to I have been purchasing and servicing my Acura vehicles since 1992 with this team. I currently travel 75 miles to service here...and most recently to purchase a new vehicle- WHY? Because they are great at what they do, there is never high pressure around buying, they deliver what they promise and the service team defines what "customer service" means. I would never think about going anywhere else because I know I would not get the credibility, the integrity or the "we have you covered and taken care of" approach anywhere else! They get me on the road and keep me on the road in style-no excuses EVER! The fact they know I don't "shop around", didn't stop them from treating me with first class attention to detail "as if" they could lose me as a customer. They even made sure to stay in touch with me while I was traveling remotely around finding and securing a vehicle soon upon my return. They are THE BEST! More
No pressure or hassle buying process! Sales person Alex was great and love the car! All the extra things they add on for service after the sale is impressive! Will buy again from there. Sales person Alex was great and love the car! All the extra things they add on for service after the sale is impressive! Will buy again from there. More
Don't go there If I can rate 0 stars, that would be my choice. We looked at the car, next day I call, then shot email expressing my interest and stating I am willing If I can rate 0 stars, that would be my choice. We looked at the car, next day I call, then shot email expressing my interest and stating I am willing to put money down. Two days, no reply. Then, they told me the car has been sold. Very unprofessional, will not do business with them anymore and will not recommend. Better off shopping somewhere else. More
A happy customer I bought a used Honda cross tours from Acura of Auburn, it is a great car with great price; their staffs from Alex who communicated me through email I bought a used Honda cross tours from Acura of Auburn, it is a great car with great price; their staffs from Alex who communicated me through email and prepared car for me to test drive, Denny, the person handle paper work, and to their sale manager worked closely with me, I walked out an hour later with everything done. a week later they deliver my car to my door step which is 30 miles away from them. Yes, they deliver the car to me. Thanks a lot guys. I am a happy customer and will definitely return for next car. More
Satisfactory service - always We have been buying Acuras from Acura of Auburn for about 20 years. Always excellent customer service both in sales (Don Heath) and service departmen We have been buying Acuras from Acura of Auburn for about 20 years. Always excellent customer service both in sales (Don Heath) and service department (Jeff & Joe). More
Satisfied Searched for four months before locating a certified vehicle. Well worth the wait, Acura of Auburn was a pleasure to deal with salesman, sales manage Searched for four months before locating a certified vehicle. Well worth the wait, Acura of Auburn was a pleasure to deal with salesman, sales manager, and service. Alex went so far as to drive an hour and fifteen minutes to deliver us our new car. Class operation. More