Acura of Avon

Excellent Dealership Staff Is Friendly & Knowledgeable. All around A++ dealership. From the minute you arrive you feel welcomed and know they are eager to please. Custome Staff Is Friendly & Knowledgeable. All around A++ dealership. From the minute you arrive you feel welcomed and know they are eager to please. Customer for life. More

Excellent buying experience! Excellent shopping and buying experience (2017 RDX 8K mi) with Greg Leonard and Nissa Johnson at AOA. Very informative, low pressure, customer orient Excellent shopping and buying experience (2017 RDX 8K mi) with Greg Leonard and Nissa Johnson at AOA. Very informative, low pressure, customer oriented experience. Great team!! More

Purchase a new vehicle I have owned Audis for the past 12 years and traded in my 4th Audi for the Acura RDX and very happy with it. Glad I made the switch to Acura. Excell I have owned Audis for the past 12 years and traded in my 4th Audi for the Acura RDX and very happy with it. Glad I made the switch to Acura. Excellent sales staff, very knowledgeable of vehicle and not pushy. Will return to dealership to buy my next vehicle. Had a great and friendly experience with the staff: Tom, Ron, and Nissa, they were all excellent and very helpful. Thank you guys for everything!!! More

Delivered a Mint Used Acura TSX Wagon To Out of State Buyer As an out of state buyer, I was extremely impressed with the professionalism and care the dealership used to assure the vehicle arrived in pristine co As an out of state buyer, I was extremely impressed with the professionalism and care the dealership used to assure the vehicle arrived in pristine condition. This included the use of an A+ shipper. The car was purchased based solely on photos and the trusted description of dealership personnel. When it was delivered, both my individual and family expectations were far exceeded. Good businesses under promise and over deliver to their customers. Acura of Avon did that for my family. Many thanks! More

They made it happen !! Just purchased a 2012 Acura MDX and couldn't be happier.. Mario and Nissa helped us out in a tremendous way with our purchase. Thank you Just purchased a 2012 Acura MDX and couldn't be happier.. Mario and Nissa helped us out in a tremendous way with our purchase. Thank you More

seamless purchase thanks to nissa johnson the deal was easy to pull together and the business manager was excellent in securing financing and all the appropriate paperwork job well done.....t the deal was easy to pull together and the business manager was excellent in securing financing and all the appropriate paperwork job well done.....thanks to greg & nissa More

Nissa saves the day, again! So after several years of researching our new family car purchase (yes years as we reluctantly realized our 2004 Pilot wasn't going to last forever!) So after several years of researching our new family car purchase (yes years as we reluctantly realized our 2004 Pilot wasn't going to last forever!) we decided upon an Acura RDX and went to Acura of Avon. Although it is almost an hour from our home I can say with 100% certainty this was the best decision we made. Aaron in sales did a fine job explaining all of the features and settings. Purchasing a car in a different state can be tricky with different insurance and registration requirements. Nissa Johnson in the Business Office was professional, knowledgeable and beyond patient, a true superstar. She consistently went above and beyond with any and all of our needs in the process. Our insurance agency was extremely unhelpful and rude to her the day we signed the paperwork. Despite this, Nissa arranged to have our car insured, registered with license plates and have it delivered to our home within days. And when I called minutes after delivery wondering how our new car had almost 350 miles already on it (we don't live that far away) she calmly explained to me that was how many miles we had left in the gas tank walking me through the steps to read the odometers. While laughing at my misunderstanding, I realized there is an art to customer service. Purchasing a vehicle has many steps and nuances. There is a lot to learn in a short amount of time. Once you decide to purchase your vehicle you need to trust the people at the dealership with your new investment. A buyer needs to feel confident they made the right choice. Nissa and the team at Acura of Avon made the process very pleasant and as hassle free as possible. I have no reservations recommending them to anyone considering an Acura purchase. Now off to put some miles on our new gorgeous RDX... More

Excellent Service Team I have been a customer of Acura of Avon since 2007 and have purchased two RDX's from the from the dealership. While the sales experience was a great I have been a customer of Acura of Avon since 2007 and have purchased two RDX's from the from the dealership. While the sales experience was a great experience it was the service experience that drove my decision to get another RDX from Acura of Avon. While I was intrigued with other SUV's in the RDX class I just couldn't see leaving the service team who consistently provides friendly and high quality service every time. More

NEW Acura ZDX but going for 8 years for service.. On today DEC,30 2014 I picked up my 2010 Acura zdx from Acura of avon. No, I did not buy it from them, No, I did not have them pick it up for me. I ha On today DEC,30 2014 I picked up my 2010 Acura zdx from Acura of avon. No, I did not buy it from them, No, I did not have them pick it up for me. I had sent form another Dealer in OHIO!! I Trusted Bill, and Tim and team (mark) to do the check and service on this car as though I bought it from them. WHY? because 9 yrs I have been driving 50miles(one way) to Acura of avon for service on my 2005 RL when I could easily go 3miles to my local acura dealer. Avon treats me like one of the family. they do not Lie or upsale repairs you do not need to your vehicle. or treat you like you are stupid or small. I can tell Tim or Bill(great service manager) what I want and they will do it ,if the can without gouge you for a high cost! They are as down to earth as any working guy. I trust them. I am a lower middle class guy working pay check to pay check I never leave beat up or felling cheated for acura avon service. many have come and gone but they keep there honesty and professionalism everytime. Mark is a tech who works on my Acura each time. He does it right the first time and keeps your vehicle until it is right to give it to you, even overnight!! without charging you more.. Now hows that for service..!! You will come back with your acura if you drive up there one time and meet the team of Acura of AVON.. GOOD People. Happy New Year to all. More