Acura of Avon

I really appreciated Elizabeth taking the time to communicate with me on a regular basis in my preferred manner of communication regarding what I was looking for. I was able to explain to her what I communicate with me on a regular basis in my preferred manner of communication regarding what I was looking for. I was able to explain to her what I wanted and what I was looking for and she put all the effort in with minimal necessary involvement from me, to be able to present me with my options. She was able to get the car up from one of the other dealerships quickly and took me on a test drive and explained everything I needed to know about the car to help me get a great idea of what I was getting and to make my informed decision about the purchase. What a great team! Thanks Liz! More

Out first day out looking at Acura's to purchase turned out to be our only day out! I had expected to purchase a car after the new year, however Aaron's friendliness and willingness without being overly p out to be our only day out! I had expected to purchase a car after the new year, however Aaron's friendliness and willingness without being overly pushy or "salesy" sold us! We left that same day with a new 2012 tsx! There was very little negotiating, just a couple back and forth. They came back with a very fair price and no non-sense for the car, as well as a fair price for our trade in. Nissa was friendly and fast, could be a little quick for some people who are worried about signing and reading all of those documents, but she knows what she is doing and there are alot of documents to move through! We are a little over an hour from this dealership, but I am going to try my hardest to bring the car back for all services. And know that in the future we will definaatly be purchasing our next Acura from here. In the midst of trying to get us to go through the with the purchase Aaron did say he would be sure that we got the all weather floor mats with the car!! Not intentional...but, I think that promise got lost along the way. The dealership closed at 6:00 and as Aaron was showing us a few things about the car before we drove off at 6:30, we did mention the mat's to him and he said he would get them for us, so hopefully that will happen and we will pick them up this week! Overall, extremely and surprisingl happy with our experience with everyone involved. More

Ron, Mike and NIssa were all wonderful to work with. I got an unexpected phone call asking if I would like to return my lease 9 months early and get a brand new MDX for the same price. I didnt think it c got an unexpected phone call asking if I would like to return my lease 9 months early and get a brand new MDX for the same price. I didnt think it could be true, but it was. Everyone was very nice and helpful and really tried to make me happy. Ron even threw in all weather mats. I am now driving my new MDX and I love it. More

Yes I would recommend this dealer to purchase a vehicle. The place. And people give you tut warm feeling as soon as you walk in the door. I have 5acuras all purchased at ACura of Avon. The place. And people give you tut warm feeling as soon as you walk in the door. I have 5acuras all purchased at ACura of Avon. More

I just want to thank Acura of Avon for such great service. It is refreshing to have had such a great experience. They made my experience stress free and I felt they were there to help me every step o service. It is refreshing to have had such a great experience. They made my experience stress free and I felt they were there to help me every step of the way and truly cared. Great cars, great service, great people! More

I had a little doubt whether to buy a car from Acura of Avon dealer. Nevertheless, because of the convenience of the location of the dealer, my wife and I decided to try Acura of Avon. Now I can tell that Avon dealer. Nevertheless, because of the convenience of the location of the dealer, my wife and I decided to try Acura of Avon. Now I can tell that we are so happy that we made the right decision. Mike Iacino(sales)and Nissa Johnson(Finance) were very professional and responsive. We were very satisfied with the level of service and experience we had purchasing a new Acura RDX. Mike and Nissa were outstanding. Thank you very much. More

BOUGHT A PRE-OWNED ACURA MDX. 7 MONTHS LATER THE RADIATOR SPRUNG A LEAK. WHEN TRIED TO TAKE CARE OF IT WITH ACURA, TRIED TO BLAME US FOR THE ACCIDENT THAT DAMAGED THE RADIATOR. NO ACCIDENTS ON A C RADIATOR SPRUNG A LEAK. WHEN TRIED TO TAKE CARE OF IT WITH ACURA, TRIED TO BLAME US FOR THE ACCIDENT THAT DAMAGED THE RADIATOR. NO ACCIDENTS ON A CARFAX, GUESS ITS NOT POSSIBLE TO COVER ONE UP RIGHT? ANYWAYS, EVEN DURING FIRST WEEK HAD TO BRING IT IN TWICE TO FIX THE CAR SHAKING ON THE FREEWAY. WHEN HAD A MOUSE NEST IN THE BLOWER FAN OF THE HEATER, FIXED IT FOR A DAY, BUT WENT RIGHT BACK TO THE PREVIOUS SOUND. ANYWAYS, FOUGHT WITH ACURA OF AVON AND THE CORPORATE OFFICE THAT COULDN'T DO ANYTHING FOR US AS LONG AS ACURA OF AVON DENIED IT. THEY KEPT SAYING THAT WE DAMAGED THE RADIATOR. TOOK IT IN TO A REPAIR SHOP WHO FIXED IT, AND CLAIMED AND WOULD HAVE IN A COURT OF LAW THAT WE DIDN'T DAMAGE THE RADIATOR. IT WAS DAMAGED LONG BEFORE WE BOUGHT THE CAR. IT WAS TAKEN CARE OF IN A QUICK FIX FASHION. DON'T KNOW IF PREVIOUS OWNERS DID OR THE DEALERSHIP TO DUPE US BUT EITHER WAY IT SHOULD HAVE SHOWN UP ON INSPECTION. NEEDLESS TO SAY A BIG DEALERSHIP COULDN'T PAY THE 1500 HUNDRED DOLLARS WHICH MEANS A LOT MORE TO A FAMILY WITH BILLS. I WAS SURPRISED WITH THE CUSTOMER SERVICE AND HOW THEY BLAMED US FOR THE MATTER WHEN IT WAS SOMETHING THAT WAS DONE BEFORE WE BOUGHT THE CAR. JUST SOMETHING TO BE AWARE OF AND FOR ME TO VENT SINCE THEY GOT A WAY WITH IT. More