Acura of Bay Shore

Excellent purchase experience of MDX 2016 We contacted online and get a good deal before we visit dealer. Teresa and Renay were very helpful. Sales representative is Anthony, very patiently sh We contacted online and get a good deal before we visit dealer. Teresa and Renay were very helpful. Sales representative is Anthony, very patiently showed us all new features, answered our questions. Not pushing, no game playing, the best auto sales person I have ever met! Highly recommended! Great purchase experience for us. More

Excellent service Allison, one of the representatives, was extremely helpful. She spent over an hour getting our insurance price down. She went above and beyond. Awesom Allison, one of the representatives, was extremely helpful. She spent over an hour getting our insurance price down. She went above and beyond. Awesome job! We are saving about $1000 a year! More

Great Experience Ali at Acura was able to get me out of my prior lease which I was only 13 months into for my Jeep Cherokee. I hated the car and wanted to come back t Ali at Acura was able to get me out of my prior lease which I was only 13 months into for my Jeep Cherokee. I hated the car and wanted to come back to Acura and the Bay Shore dealership did everything they could for me and made the deal a reality. They are easy to speak with and you do not feel like you are walking into a shark tank. Very professional and helpful and they give you the no hassle scenarios. If they can't do it, they will let you know. I will continue to bring them my business as this is my fourth deal with them. More

Excellent Service with a Smile I trust that my car will be serviced well by experienced technicians. I am always greeted with a smile and treated with courtesy, I am never hounded t I trust that my car will be serviced well by experienced technicians. I am always greeted with a smile and treated with courtesy, I am never hounded to add on additional services, however when additional service is recommended; it is fully explained so that I can make a educated decision that best for my wallet and my car. More

EXCELLENT SERVICE!! I've owned quite a number of vehicles over the years, and I must say that the service I receive at Bay Shore Acura FAR exceeds that at any other deale I've owned quite a number of vehicles over the years, and I must say that the service I receive at Bay Shore Acura FAR exceeds that at any other dealership thus far! Joanys Santiago is patient, thoughtful, and pleasant. She ALWAYS greets me with a smile, and she really knows her stuff!! Keith, the technician who usually works on my 2011 MDX is great as well. He answers any questions that I have thoroughly, and recommends certain services only when necessary (unlike other dealerships I've dealt with).Tom in parts takes the time out to look up any and everything that I may be interested in purchasing, and explains how it may look on my vehicle, which I really appreciate. Everyone at Bay Shore Acura have been nothing but accomodating. Any issues that I've had have been easily rectified, from obtaining a loaner vehicle for me to honoring my coupons. I've never left the service department disappointed. Everyone is professional as well as pleasant, and other businesses could learn a lot from you...keep up the stellar performance...YOU ALL ROCK!! More

Salesperson My wife & I just purchased a TLX & had the good fortune of having Diego as our salesperson. He was professional at all times and showed great pleasure My wife & I just purchased a TLX & had the good fortune of having Diego as our salesperson. He was professional at all times and showed great pleasure in selling us this car. I am presently leasing a Jeep and will be looking to meet with him to work out a deal to buy another ACURA. More

Pleasurable & pleasing. This dealership aims to please all of their customers. I have never left disappointed, whether I was purchasing a vehicle or servicing a vehicle. The This dealership aims to please all of their customers. I have never left disappointed, whether I was purchasing a vehicle or servicing a vehicle. The service is a phenonmenal experience. They extent their expertise to the fullest. I use to love Lexus. Now Acura is the Greatest. The service department makes my experience even better. I wish all dealerships had the love & personalities that Acura of Bayshore present. Professionalism is to perfection. Especially. Joann's Santiago & Tim Reid & Will Combs More

Sales Person This review is a little late! I would not have purchased a Acura if it was not for my Sales representative. Mr Will Combs. He really sold the vehicle This review is a little late! I would not have purchased a Acura if it was not for my Sales representative. Mr Will Combs. He really sold the vehicle to me. My first Acura was a 2011 Acura. My next vehicle which I have now , the RLX 2014. My sales person again Mr Will Combs. I love my vehicle and all the amenities in it. Mr Combs explain that vehicle assets to me. I was sold. I have a home here at Acura of Bayshore. Sales & Service is the Greatest. Also the finance manager was great also. Today March 2015 I am very pleased & happy with my vehicle & service. Especially Joanys Santiago. I look forward to going to Acura for all the perfection & smiles. More

Re: Allie Allison Krill Bay Shore Acura should give ALLIE ALLISON KRILL a promotion along with a pay raise!!! She is a excellent representative to have working for the dealer Bay Shore Acura should give ALLIE ALLISON KRILL a promotion along with a pay raise!!! She is a excellent representative to have working for the dealership. I contacted Bay Shore Acura with a problem connecting my cell phone to blue tooth and Allie was eager to help me troubleshoot and correct the problem. She was friendly, nice and very professional. If and when I purchase another Acura I made a note of her name so I will not forget to purchase the car through her. Should I have the opportunity to refer her customers I will do so. Thanks so much for your help Allie Allison! You rock! Lisa Lubrano More

New car experience My overall experience was great Aly worked so hard to make this deal happen and did whatever she needed to do to make my husband and I very happy. She My overall experience was great Aly worked so hard to make this deal happen and did whatever she needed to do to make my husband and I very happy. She was a pleasure to deal with and highly recommend her. More