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Acura of Berlin - Service Center

Berlin, CT

4.7
647 Reviews

647 Reviews of Acura of Berlin - Service Center

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October 06, 2019

Always impressed with Berlin Acura. They are prompt, honest, and easy to work with. We love Keith. Perry and Steve and great, too. We have been dealing with these guys for three Acura’s and they never d More

by Deb
Recommend Dealer
Yes
Employees Worked With
Keith Davis (amazing) Perry is great too.
Oct 07, 2019 -

Acura of Berlin responded

Deb, thank you for trusting Acura of Berlin with your business! We are happy to read you are so pleased with our team, especially, Keith, Perry, and Steve. Thank you for mentioning them, too. Your loyalty is truly appreciated and we hope to see you soon!

October 03, 2019

service appt Excellent as always as I have serviced my car here for over 10 years and will definitely continue to be a future customer and also we will need to pur More

by Don P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service and sales
Oct 03, 2019 -

Acura of Berlin responded

Hi Don - Thank you so much for being part of the Acura of Berlin family! We are thrilled that you can depend on both our Service and Sales Teams for five-star care. We look forward to assisting with your next purchase!

October 02, 2019

Warranty work Always friendly and professional. Been going their since I bought the care new about 160K miles ago or 9 1/2 yrs. And will continue doing so. More

by JRWJR
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Oct 02, 2019 -

Acura of Berlin responded

Thank you for your 5-star review of Acura of Berlin! We truly appreciate your loyalty to our dealership and your support of our dealership. We look forward to seeing you again soon. Have a great day!

September 30, 2019

My recent experience Keith Davis continues to make the service appointments for my 2014 Acura MDX a consistent and rewarding experience thanks to his professionalism. He i More

by Apostol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Sep 30, 2019 -

Acura of Berlin responded

Thank you for your review of Acura of Berlin! We are so happy to know Keith makes your service appointments so enjoyable at every visit. Thank you for your repeat business and we look forward to seeing you again soon!

September 26, 2019

MDX Maintenance Professionaal, courteous, polite. Explained to me in detail what needed to be done and how long it would take and did everything as explained. Makin More

by Bob L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bird
Sep 26, 2019 -

Acura of Berlin responded

Bob - "Professional, courteous, polite" are three words we love to read! Thank you so much for coming to Acura of Berlin for your auto service needs. We hope to work with you in the future.

September 24, 2019

Quick easy and serviced very well Nicely done. Everything went quickly and easily. Appointment and service was professional and people were knowledgeable and attentive. Price was with More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 24, 2019 -

Acura of Berlin responded

Thank you for your support, Ricky! We love to hear that you received great service at a fair price at Acura of Berlin. We are grateful to have you as a customer.

September 24, 2019

Always a good experience Always professional and great service! Been going there for years and never disappointed! been going there for years ,always have a good experience w More

by Rebecca d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich ,steve
Sep 24, 2019 -

Acura of Berlin responded

Thank you, Rebecca, for your support of Acura of Berlin! We are honored to have your repeat business and thank you for this kind review. We look forward to your next visit and have a great day!

September 22, 2019

Very good Everyone is very friendly and very professional. I’ve been with Acura since 2005 when I bought my TL. Never had a problem. They take good care of y More

by Marshmello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department excellent
Sep 23, 2019 -

Acura of Berlin responded

Thank you for sharing your experience about your recent visit to Acura of Berlin! We are so appreciative of your loyalty to the Acura brand and our dealership. Your kind words about our team are excellent to read, as well. Have a great day, and we look forward to seeing you again soon!

September 19, 2019

Routine service for my Acura TL Timely, professional, courteous, and fair. I even received a discount. Beautiful dealership by the way. Keith is honest and kind. I set up a future ap More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 20, 2019 -

Acura of Berlin responded

Hi Ginger - We love happy customers so this is wonderful to read! Thank you so much for your many compliments about our service and facilities. We look forward to assisting you next time at Acura of Berlin.

September 18, 2019

Highly Recommend I have been very pleased with Acura of Berlin from the purchase to the many scheduled service appointments. The service people are knowledgeable and v More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bird
Sep 18, 2019 -

Acura of Berlin responded

Hi Kay - It makes us smile to hear that you've had positive experiences with both our Sales and Service Teams! Thank you so much for your continued support. We are grateful to have you as a loyal Acura of Berlin customer.