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Acura of Berlin
Berlin, CT
The Acura of Berlin showroom is now open and you can still purchase a vehicle 100% online. The Service Department is open – appointments can be made by phone or online. Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Latest Reviews
August 06, 2020
"NO attention to customer needs"
- VMdelgadoI spoke to the used car sales manager on July 27, 2020 made him aware I wanted to trade my lease for a used car, however he never responded to my emails or phone calls. On August 5th I got a hold of a Sales Associate who tried to help me but because it took Acura of Berlin to long to respond back to me, the car that I wanted got sold that same night. I have leased my last 3 SUV's from them...no consideration for customer loyalty.
Read MoreEmployees Worked With
Andre Budonaro
July 21, 2020
"Oil change on my 2018 Acura TLX"
- HGalliWent in to have my oil changed on 26 June 2020. Steve Kuchman was very understanding of my health condition and anxieties due to the Covid-19 pandemic. They were very cautious to not contaminate my Acura. The people at Acura of Berlin are always nice and understanding.
Read MoreEmployees Worked With
Steve Kuchman
July 16, 2020
"This was my first car buying experience from a dealership..."
- wilkinsonkatiel1019This was my first car buying experience from a dealership and it could not have been better! Larissa helped us and made us feel comfortable and at ease from the second we met her. She made sure the car I was buying was right for me and that I wasn’t buying it for the wrong reasons. She also made the experience as easy for me as possible- there was a hiccup with my insurance company but she came up with alternative solutions quickly and smoothed everything over. Thank you Larissa and Acura of Berlin!
Read MoreEmployees Worked With
Larissa, Stacey
Dealership Inventory (126 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Customer Lounge Area
- Drive-In Service
- Free Drinks
- Free WiFi
- Free Coffee
- Television
- After Hours Drop-Off
