Acura of Boston

Our visit was a good experience all around. Will was super helpful and upfront with his explanations and recommendations Will was super helpful and upfront with his explanations and recommendations More

Excellent staff and always attentive to my concerns and questions. Have worked with Bob Gandolfo for 15 years. He’s the best! questions. Have worked with Bob Gandolfo for 15 years. He’s the best! More

Very helpful and very nice and understanding and an easy process nice customer service and explained the process well process nice customer service and explained the process well More

Bob was super helpful with my repairs, which were more extensive than originally thought. Once the scope was determined (with parts needing order/delivery), he got me a loaner. He was very accommodating w extensive than originally thought. Once the scope was determined (with parts needing order/delivery), he got me a loaner. He was very accommodating with my schedule as I had a short vacation during the repair period. More

Excellent jobs, good teams, very good services, clean waiting area! have a nice day and a great weekend! waiting area! have a nice day and a great weekend! More

Will is straightforward as a service advisor. Overall, I would say that the one frustrating thing about Acura of Boston is that their parts are always backlogged or unavailable, but they always h Overall, I would say that the one frustrating thing about Acura of Boston is that their parts are always backlogged or unavailable, but they always have recommendations for me to do certain things to my vehicle. They would rather for me to pre-pay for a part without an anticipated eta. I don’t know if I can trust the service dept because of this. More

Best customer service. Always accommodating, clean and communication is great. Service rep Bob G and the other rep’s always follows up on my service. Always accommodating, clean and communication is great. Service rep Bob G and the other rep’s always follows up on my service. More

I was given complete information about what needed to be done to fix my car. So far the fix has worked. I did fill out another customer survey right after I received service. I’m not quite sure why you didn done to fix my car. So far the fix has worked. I did fill out another customer survey right after I received service. I’m not quite sure why you didn’t receive it. More

Customer service is great along with the service . Peter kept me well informed of the status of my vehicle. Peter kept me well informed of the status of my vehicle. More

Johnathan and his team were courteous and clear with every technical recommendation. Trul a pleasure to work with. every technical recommendation. Trul a pleasure to work with. More