Acura of Boston

Great Experience We are very happy to purchase a brand new 2019 RDX last week from Mr. Edd Martens in Acura of Boston. He is very helpful, professional and knowledgeab We are very happy to purchase a brand new 2019 RDX last week from Mr. Edd Martens in Acura of Boston. He is very helpful, professional and knowledgeable, answering all the questions we asked, providing a high level customer service to us. We had a great experience in this dealership, highly recommend. More

Great Experience This is my first time buying from Acura of Boston and I would go back again. My Sales Consultant was James Dimidis. He has a wonderful personality th This is my first time buying from Acura of Boston and I would go back again. My Sales Consultant was James Dimidis. He has a wonderful personality that makes him a pleasure to work with. He listened to my wants/needs in a vehicle and he didn’t make me feel pressured to buy anything. Both James & the Sales Manager, Perry Wong, made a lasting impression me. The overall process was easy and the staff was courteous, professional, kind, attentive, & the list goes on…. I am ecstatic about my purchase & I highly recommend Acura of Boston. More

Acura of Boston Ed is a consummate professional while still maintaining a good sense of humor. He and the rest of the Acura of Boston team are all some of the best in Ed is a consummate professional while still maintaining a good sense of humor. He and the rest of the Acura of Boston team are all some of the best in the business in my opinion. More

Experience I can’t even rate this dealer a one star. They are rude!!!! Kevin and Nick are disgusting example for managers!!!! I wish I recorded the way I was tre I can’t even rate this dealer a one star. They are rude!!!! Kevin and Nick are disgusting example for managers!!!! I wish I recorded the way I was treated and posted it all over social media for people to see. Go somewhere else stay away from this dealer More

Excellent customer service and a beautiful new vehicle! My husband and I were surprised by what a fun, pleasant experience we had buying my RDX. The customer service was exceptional. We worked specifically My husband and I were surprised by what a fun, pleasant experience we had buying my RDX. The customer service was exceptional. We worked specifically with James Dimidis and he was wonderful! More

Good service and great staff I am writing this review for a service visit I made to Acura of Boston. I had luckily saw that the drive belt on my MDX was torn and brought it in as I am writing this review for a service visit I made to Acura of Boston. I had luckily saw that the drive belt on my MDX was torn and brought it in as soon as I could to have repaired. It was a Saturday afternoon and Bob was able to take my car in and provide me a loaner for the rest of the weekend so that I didn't have to continue driving my car. The car was serviced and Peter helped me get my car back on Monday. I had some concerns with the pricing delivered over the phone and had a minor issue with the way the car was returned to me, but it was all addressed and I had a conversation with Nick Dota the GM at the dealer regarding everything. At the end of the day, I learned how the miscommunication happened and it could have been a minor error which Peter had no control over when he priced out the repair to me on the phone. It would have been correct when I showed up. I'm glad that Nick the GM stands by his employees and am very pleased with the outcome. Will definitely return for my repairs. More

Very good sales experience I just purchased our second car from Ed Martens in 2 years; and he was just as helpful, courteous and considerate as the first time. The process was h I just purchased our second car from Ed Martens in 2 years; and he was just as helpful, courteous and considerate as the first time. The process was handled very smoothly, and Ed surely went out of his way to help obtain the needed signatures as my wife was unable to visit the dealer. I would certainly look to Ed again for a car purchase. More

Scam customers with unnecessary repair I noticed my car's brake had some intermittent issue. A local shop checked and said everything was fine. Anyway I asked them to replace the brake flui I noticed my car's brake had some intermittent issue. A local shop checked and said everything was fine. Anyway I asked them to replace the brake fluid since it hasn't been replaced for several years. I brought it to Boston Acura and hoped they would have better diagnosis tools and find the root cause. I left the car with the service guy Bob. A couple of hours later, he called and claimed my car needed new brake fluid and front brakes. I asked if he was sure that's the cause, and he said if the problem didn't go away and they would probably change the master cylinder. I declined the service and got a $150 diagnosis charge. This was not the first time I noticed this kind of behavior at Boston Acura. I think I'm done with that dealership for life. More

Helpful sales person The sales person that I dealt with, Ed Martens, was helpful, informative and courteous. It made the process of purchasing a car a much better experien The sales person that I dealt with, Ed Martens, was helpful, informative and courteous. It made the process of purchasing a car a much better experience. I would recommend him More