Acura of Brooklyn

Busy but efficient My car needed servicing and Richard was exemplary in knowledge, service and professionalism. I will visit again when the car needs its inspection as My car needed servicing and Richard was exemplary in knowledge, service and professionalism. I will visit again when the car needs its inspection as I was quoted a time for servicing and it was adhered to with minutes to spare. Thanks for a job well done. More

Good Service Exprience I was met by the advisor within 10 minutes of my appointment. Was told that due to the volume of work that my wait time would be approximately 2-2.5 I was met by the advisor within 10 minutes of my appointment. Was told that due to the volume of work that my wait time would be approximately 2-2.5 hours. The recommended work was completed and I had my car back in less that 1.5 hours. The advisor was pleasant and professional. More

Inspection and routine maintenance Richard was the technical account manager and was a pleasure to work with. He gave me regular updates to the work being done on my MDX. (Coolant and d Richard was the technical account manager and was a pleasure to work with. He gave me regular updates to the work being done on my MDX. (Coolant and differential changes.) Picked up my washed vehicle and all with a smile. He was genuinely interested in delivering a great customer experience. A replacement part was needed for my running board. He stated he would contact me as soon it was delivered to set up an installation time. More

recent service I use this Acura dealership for servicing my MDX. Will continue to do so. This dealership is not as "fancy" as suburban dealerships but I've been very I use this Acura dealership for servicing my MDX. Will continue to do so. This dealership is not as "fancy" as suburban dealerships but I've been very satisfied with their quality of work. More

Air Bag Recall My experience with Acura of Brooklyn, the advisors were professional and very knowledgeable about the reasoning for my visit to Acura, I brought my My experience with Acura of Brooklyn, the advisors were professional and very knowledgeable about the reasoning for my visit to Acura, I brought my vehicle for an air bag recall, my advisors explained in detail and in simple terms of why the recall was nessecary. More

Good service Very good service is provided at Plaza Auto MAll. Will definitely return there for service in the future. Everyone very helpful. Thank you for service Very good service is provided at Plaza Auto MAll. Will definitely return there for service in the future. Everyone very helpful. Thank you for service. More

Good job Since I brought my Acura TLX I've came to this Brooklyn Acura service center. The employees are knowledgeable and polite. I never have no issues when Since I brought my Acura TLX I've came to this Brooklyn Acura service center. The employees are knowledgeable and polite. I never have no issues when my car is given back to me. Three out of the four times I've been here I've recommended for Alica to be my service advisor. She's friendly, polite and always keeps me abreast of what's going on with my car. I will definitely be back here again. More

Mechanic has awesome customer service Mechanic highly qualified and recommended. met all my expectations. Car is running like brand new. Customer service overall superior.. would recommen Mechanic highly qualified and recommended. met all my expectations. Car is running like brand new. Customer service overall superior.. would recommend Acura device to any and everyone. More

very friendly and helpful service from the first time we enter dealership the atmosphere was warm and the sale person Jason Perez was friendly he did not push us in buying. from the first time we enter dealership the atmosphere was warm and the sale person Jason Perez was friendly he did not push us in buying. More

Very welcome Excellent job everybody is very helpful I didn't have to wait too much time I like the fact that it has a shuttle for those who can't wait Excellent job everybody is very helpful I didn't have to wait too much time I like the fact that it has a shuttle for those who can't wait More