Acura of Brooklyn
Brooklyn, NY
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New service Manager, Big Turn around with SERVICE experience Great Service with Heather Fornino and Dennis (Technician from service) it had been awhile since i brought my vehicle from this dealer and received ba Great Service with Heather Fornino and Dennis (Technician from service) it had been awhile since i brought my vehicle from this dealer and received bad customer service and sale from last year. i had return to this dealer due to changed of management and service ( give it a try). i had met with Heather Fornino, ( New Manager from Service) she is a great person, willing to listen to your past issue and service experience. and willing to help and assist for all needs with your vehicle. More
Good service Everything was good just one recommendation for the technicians to be more careful as now 2nd time that my wheel lock key wasn't given to me but lucki Everything was good just one recommendation for the technicians to be more careful as now 2nd time that my wheel lock key wasn't given to me but luckily unlike the first time i checked before leaving the shop and they were able to find it. More
Pleased with Service I brought my car in for a regular oil change. However, Richard B. took the initiative and went the extra mile of informing me of critical service nee I brought my car in for a regular oil change. However, Richard B. took the initiative and went the extra mile of informing me of critical service needed. Richard B. was nice and professional - explaining to me why I needed to have the repairs done. I strongly recommend Richard B. and the entire service team. Keep up the good work. Abe More
Service I have been going to Plaza for over a year and they never disappoint! So friendly and inviting. They keep you updated on your car as you wait and they I have been going to Plaza for over a year and they never disappoint! So friendly and inviting. They keep you updated on your car as you wait and they explain everything that's being done. Thank you guys for everything! More
Very happy with the purchase! Bought the new 2017 Acura MDX and I am happy with my purchase. The sales person Vladimir is very professional and helpful. Thank you for this fun ride Bought the new 2017 Acura MDX and I am happy with my purchase. The sales person Vladimir is very professional and helpful. Thank you for this fun ride! More
Albert Brumberg I would highly recommend that when anyone needs to have their vehicle serviced, they should not only go to Acura of Brooklyn service, but see Albert B I would highly recommend that when anyone needs to have their vehicle serviced, they should not only go to Acura of Brooklyn service, but see Albert Brumberg. He is extremely knowledgeable about your vehicle, and is able to determine what services are needed just by asking questions. He is also a very nice person and explains everything that needs to be done to the car. More
Quick and Experience service I came in for a 15000 mile service and was able to accomplish it in under 2 hours with no appointment. Albert was extremely professional and provided I came in for a 15000 mile service and was able to accomplish it in under 2 hours with no appointment. Albert was extremely professional and provided excellent service experience. My only concern is - Last time I brought the car in I was told I need to replace the cabin filters - this visit I was told they are in excellent shape and provided with a report to that affect and they did not need to be replaced... not sure how that is since they were never changed... More
Very professional Honest and professional. Friendly and they work with the customer. I would recommend that dealership to friends and family. Super job. The technician Honest and professional. Friendly and they work with the customer. I would recommend that dealership to friends and family. Super job. The technicians are also great. Recognizing Carlton . More
The best service It was a very good experience, Representative was very friendly and professional. I will definitely come back in the future. I will recommend this se It was a very good experience, Representative was very friendly and professional. I will definitely come back in the future. I will recommend this service cener to my friends More
Excellent and consistent services I came in for Oil Change, Air and cabinet filter changes. Richardo's service is always execellent and prompted. Came in around 8am and done by 10am. I came in for Oil Change, Air and cabinet filter changes. Richardo's service is always execellent and prompted. Came in around 8am and done by 10am. The price is within the range I'd expect. no surprises. More

