Acura of Brooklyn
Brooklyn, NY
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Excellent!! Excellent customer service today with Kevin. He was friendly and attentive. Service was faster than expected. He kept me updated on the status of my v Excellent customer service today with Kevin. He was friendly and attentive. Service was faster than expected. He kept me updated on the status of my vehicle. More
Fine experience at Plaza Motors! I was greeted promptly upon entering by service representative. My car was there for state inspection sticker. The work was completed in a timely mann I was greeted promptly upon entering by service representative. My car was there for state inspection sticker. The work was completed in a timely manner. The Service rep was extremely helpful and kept me informed of the work progress. More
Oil Change and routine maintenance experience Excellent customer service today with Jamal. He was friendly and attentive. Service was faster than expected. He kept me updated on the status of my v Excellent customer service today with Jamal. He was friendly and attentive. Service was faster than expected. He kept me updated on the status of my vehicle and made sure to include my pre paid credit More
JUST OK THE GUY WHO GREETED ME ....GREAT...REST OF THE PLACE WAS DIRTY....THE DRIVER WHO OFFEREFD ME A LIFT ....GREAT NEVER OFFERED TO TO FIX MY RECALL ITE THE GUY WHO GREETED ME ....GREAT...REST OF THE PLACE WAS DIRTY....THE DRIVER WHO OFFEREFD ME A LIFT ....GREAT NEVER OFFERED TO TO FIX MY RECALL ITEMS RALLYE ON LONG ISLAND ...VERY NICE AMMENITIES....THEY WASHED MY CAR...YOU DIDNT OTHERWISE I WOULD STILL COME BACK... ACURA HAS AN UPSCALE CLIENTELE AND THE BROOKLYN ACURA DIDNT GIVE THAT FEELING. More
Best Service in NYC! Short & Sweet; Heather Fornino is the best Service Manager that Acura of Brooklyn has ever had! Kudo's to Rich Durgin, & Tony Urrutia, for promoting Short & Sweet; Heather Fornino is the best Service Manager that Acura of Brooklyn has ever had! Kudo's to Rich Durgin, & Tony Urrutia, for promoting her to Service Manager She listens, & solves problems, when all the others give lip service & accomplish little Enough said! More
Awesome all around! I was running late from work (arriving at about 5:21pm, service ending at 5:30) coming in as a walk in, and Gabriel from service said he would take ca I was running late from work (arriving at about 5:21pm, service ending at 5:30) coming in as a walk in, and Gabriel from service said he would take care of my vehicle. He approximated 30 min wait time for my vehicles inspection, 30 min exactly later my car was ready! I was so glad the inspection was done today (today was th last day of the inspection sticker) and avoided me tickets! Will definitely recommend anyone and everyone to Acura (sales and service)!!! More
Very professional and courteous sericet, would be back Heather was awesome. My mirror replacements was seamless, a little too expensive but worth it. Parts were promised and on time. As stated was very pl Heather was awesome. My mirror replacements was seamless, a little too expensive but worth it. Parts were promised and on time. As stated was very pleased overall More
Ask for Gabe the service advisor Lucked out and had a excellent service advisor by the name of Gabe who told me exactly what my mdx needed and was very professional , courteous and be Lucked out and had a excellent service advisor by the name of Gabe who told me exactly what my mdx needed and was very professional , courteous and best of all he was very honest with what my mdx needed . Needed to replace what I thought was just some pieces of my passenger side mirror but after taking mdx in a consulting with Gabe he demonstrated to me why I needed to buy the whole mirror . Very honest and professional . Thank you Gabe . More
very happy They were very helpful. Explained everything to me about the service. They were very fast and efficient They also washed my car. I will definitely They were very helpful. Explained everything to me about the service. They were very fast and efficient They also washed my car. I will definitely use plaza acura again and tell my friends. More
satisfied Today's service was faster than the usual and for that I walked out a happy customer. I hope the acura team works harder at keeping it this way. Today's service was faster than the usual and for that I walked out a happy customer. I hope the acura team works harder at keeping it this way. More

