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Acura of Brooklyn
Brooklyn, NY
587 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 587 reviews
May 14, 2016
It was very pleasant experience. I made a convenient appointment. I was pleasantly greeted and all information quickly taken. Several hours later I was notify that my car was ready. W I made a convenient appointment. I was pleasantly greeted and all information quickly taken. Several hours later I was notify that my car was ready. When I arrived I quickly paid and receive my car without delay. More
by Fprelli
Employees Worked With
Heather Fornino
May 12, 2016
Great customer service from Gabe, friendly guy, efficient and accommodating. Filling in the space with these words. Annoyed that reviews have to be limited by twenty word from Gabe, friendly guy, efficient and accommodating. Filling in the space with these words. Annoyed that reviews have to be limited by twenty words minimum. More
by alex
Employees Worked With
Gabe
May 11, 2016
Excellentce customer service Ewa Wojcicki, the Sales Manager, was the best. She skipped lunch just to make sure everything was going smooth with my purchase. Rex Myrthil prep and Ewa Wojcicki, the Sales Manager, was the best. She skipped lunch just to make sure everything was going smooth with my purchase. Rex Myrthil prep and install additional purchases on the new vehicle. More
by 2016acuramdx
Employees Worked With
Rex Myrthil, Ewa Wojcicki
May 06, 2016
Serviced my Car. My car was serviced in a timely fashion. I was called immediately after my car was done. This was excellent on my service provider's part. My car was serviced in a timely fashion. I was called immediately after my car was done. This was excellent on my service provider's part. More
by Pretty Mami
Employees Worked With
Richard "Oz" Osman
May 05, 2016
Gabriel was excellent! Thank you Gabriel for your attention to detail, patience in explaining everything to me and for your excellence! The only thing that needs improvemen Thank you Gabriel for your attention to detail, patience in explaining everything to me and for your excellence! The only thing that needs improvement at Acura of Brooklyn are some of the ladies who answer the calls for Service appointments, as some of their attitudes are not very pleasant. Otherwise all is well. More
by NewCar
Employees Worked With
Gabriel
May 03, 2016
It was good with some glitch Had to speak to manager to resolve a price issue. He was able to help and I left satisfied. Thanks for all of the help. Had to speak to manager to resolve a price issue. He was able to help and I left satisfied. Thanks for all of the help. More
by scien7
Employees Worked With
Tony Urrutia
April 30, 2016
Quick and Easy Came in for a State Inspection. I was greeted with a friendly smile, and offered coffee. As promised I was in and out in less than an hour. Came in for a State Inspection. I was greeted with a friendly smile, and offered coffee. As promised I was in and out in less than an hour. More
by Sergei Bachtin
Employees Worked With
Gabriel Sejuela
April 27, 2016
Great work My service was beatiful as I was pretty much in and out and everything was restored 100%. Any problems or concerns were addressed accordingly and prof My service was beatiful as I was pretty much in and out and everything was restored 100%. Any problems or concerns were addressed accordingly and professionally. More
by Samonia Malloy
Employees Worked With
Dave Malcolm
April 27, 2016
fluid container cap missing It's disappointing how a cap got missing from one of the fluid container after getting service done at the place. Yes, I can't be 100% sure it was mi It's disappointing how a cap got missing from one of the fluid container after getting service done at the place. Yes, I can't be 100% sure it was missing at the place, but I can't think of any other way it would just come off and get missing. About a week back I got service done at the place and when I open the car hood today I see one of the cap is missing from a fluid container. When I call and spoke to the dealer I was confirmed that it was there when I took my car for service or else the mechanic/advisor would of write it down. So I'm just not sure how it got missing while driving. Very disappointed with the first service I got done. More
by AcuraTSX
Employees Worked With
Amelia
April 23, 2016
Excellent experience Sales and service crew were very professional. Very friendly, they listen to my concerns. I was in and out in less than an hour, the waiting room wa Sales and service crew were very professional. Very friendly, they listen to my concerns. I was in and out in less than an hour, the waiting room was clean and he had a lot of refreshments . Excellent experience More
by King Rika
Employees Worked With
Ewa Wojcicki, Peyton Rowe, Tony Urrutia, Rabee Salemeh, Kawsar Hafiz, Dwayne Markland
