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Acura of Brooklyn

Brooklyn, NY

4.4
587 Reviews

2751 Nostrand Ave

Brooklyn, NY

11210

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Showing 587 reviews

April 06, 2016

Excellent Service I had a great experience with the Acura service. The manager was extremely helpful and courteous. He was able to quickly resolve my issue I would defi More

by Azee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabrielle and Ricardo
March 31, 2016

All around very helpful experience Amelia was very helpful in every way possible. She answered any and every question I had and had a smile on the entire time I was there. Would definit More

by Ravirav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amelia Adjohda
March 31, 2016

Best service yet! Amelia was very helpful. She welcomed any questions and comments with a smile and positive attitude. Amelia made sure my car was treated like her own. More

by Kammy092
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amelia Adjohda
Apr 01, 2016 -

Acura of Brooklyn responded

Thank you so much for your 5 star review and kind comments. We are happy that Amelia provided you with a excellent experience. We appreciate your business and look forward to seeing you again.

March 29, 2016

Awesome experience with Heather All your reps should be as nice and courteous as Heather. She was very professional and informed. She even checked in with me while I was waiting. More

by Lisar23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Fornino
March 24, 2016

Great Very good was in and out in about hour great service will be back for another oil change in about a month see you soon More

by Andrewsb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel sejuela
March 16, 2016

Service at Acura of Brooklyn Took 4 hours for service. I was told that the car would be ready in 2. Similar very slow service in the past. Nerds improvement More

by Acura owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of above
Mar 30, 2016 -

Acura of Brooklyn responded

Thank you for bringing this situation to our attention. Your feedback has been duly noted and will help shape the way we improve our service going forward.

March 15, 2016

Clunking noise in ftont There is a pretty bad clanking/rattling noise in thecftontbif my SUV. Amelia got it diagnosed properly, quickly and ordered the parts. Nice and easy. More

by Hder22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amelia
March 11, 2016

Great Gabriel is the best excellent service and respect to the customer all over I will recommend it to my family and friends thanks a lot for what you guys More

by Arthur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Mar 16, 2016 -

Acura of Brooklyn responded

Thank you for your positive feedback! We look forward to working with your friends and family!

March 10, 2016

Three Recalls From Heather Fornino to the guys writing the work order, everyone was very courteous and extremely helpful. The repairs took less time than i expected More

by bigwill392
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather/Dave/Amielia
March 10, 2016

Speedy, no hassle service! 10/10 I was in and out in no time thanks to Acura of BK's speedy service (A1). Gabriel was very helpful during the whole process! More

by ASingh87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
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