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Acura of Brooklyn
Brooklyn, NY
587 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 587 reviews
February 14, 2016
The best It was a two car deal at plaza for my wife and I. We leased a 2016 MDX Tech and a 2016 Kia Sportage. We could not believe the luck we ran into on that It was a two car deal at plaza for my wife and I. We leased a 2016 MDX Tech and a 2016 Kia Sportage. We could not believe the luck we ran into on that day, after leasing our Kia we walked across the street to lease the MDX only to find out that Julian the finance manager at Kia is also the General Sales Manager of Acura. We loved how everyone worked together at Plaza Auto Mall and we felt so comfortable knowing that Julian was going to be helping us again. Kai, my sales person an older gentlemen treated us like gold (great knowledge of the product) Showed us the vehicle and went over every feature before Julian went over the lease term with us. I really appreciate everything you guys have done for us and want you all to know that my wife and I are enjoying our new vehicles. We would recommend everyone we know looking to purchase or lease a new vehicle to go there. Thank you all for being so kind! You guys are great :) More
by Alberto B
Employees Worked With
Kai Mui
February 12, 2016
Helpful Dave my service advisor was very and attentive. He also explained what I didn't understand about my car. Dave and his supervisor Albert helped me ge Dave my service advisor was very and attentive. He also explained what I didn't understand about my car. Dave and his supervisor Albert helped me get into a car while my car was being serviced. More
by Keisha
Employees Worked With
Dave M
February 12, 2016
Heather is awesome!! Heather took care of us from beginning to end. We came in for an oil change and walked out with a complimentary car wash on top of the service (awesom Heather took care of us from beginning to end. We came in for an oil change and walked out with a complimentary car wash on top of the service (awesome because the car was an eyesore with how dirty it was). She makes sure to have the vehicle inspected all-around to prevent future issues. Her professionalism is top-notch - and I'll be sure to return for all future services and (possible) repairs. Thank you! More
by SimplySofiya87
Employees Worked With
Heather Fornino
February 10, 2016
Heather is awesome! As always the service at Acura of Brooklyn was great. Got in and out quickly and they cleaned my car free of charge. Heather was kind and thoughtful a As always the service at Acura of Brooklyn was great. Got in and out quickly and they cleaned my car free of charge. Heather was kind and thoughtful as always. I feel like a part of the family when I come to Acura of Brooklyn. Highly recommend!! More
by Cjegpsych
Employees Worked With
Heather fornino
February 09, 2016
Oil Change The process was seamless and i had my car back within one hour of waiting in one of their two lounges. I also had a complimentary cup of coffee and d The process was seamless and i had my car back within one hour of waiting in one of their two lounges. I also had a complimentary cup of coffee and donuts. More
by Llariluv3k
Employees Worked With
Dave Malcolm
February 09, 2016
Heather made it a easy. Heather gave me great service, explaining needed work and it's cost. She gave me constant updates on status, which were important to me because of my Heather gave me great service, explaining needed work and it's cost. She gave me constant updates on status, which were important to me because of my health issues. More
by JackC
Employees Worked With
Heather Fiorino
February 08, 2016
Satisfied! Albert was very professional and courteous. He gave me good advice on what I needed to have done on my car and what needed to be purchased to make su Albert was very professional and courteous. He gave me good advice on what I needed to have done on my car and what needed to be purchased to make sure that my car is secure and that I'm safe on the road. Everyone is very friendly over at Acura of Brooklyn. The service is really good. I wouldn't go anywhere else. I trust them. More
by ILX 2015
Employees Worked With
Albert Brumberg
February 06, 2016
Acura is the very best Service is very good I will always trust my car with Acura dealers wait time not long every thing explained to me very satisfied I will tell friends t Service is very good I will always trust my car with Acura dealers wait time not long every thing explained to me very satisfied I will tell friends to buy a Acura the car is worth every bit of your money More
by QueenBee
Employees Worked With
Richard "Oz" Osman
February 04, 2016
Great job Every thing was done as promised and Albert was great! They even gave me a free complete diagnosis of any issues with the vehicle and repair cost Every thing was done as promised and Albert was great! They even gave me a free complete diagnosis of any issues with the vehicle and repair cost More
by Handal
Employees Worked With
Albert
February 03, 2016
Outstanding service Albert Brumberg informed me of the issues and my options without pushing me to do unnecessary/additional service to my car. It sounds much better when Albert Brumberg informed me of the issues and my options without pushing me to do unnecessary/additional service to my car. It sounds much better when there is a conversation that starts by educating the consumer as to the various services available for the car, the benefits of those services and when they should be done, than telling you that you need to do... or your car needs... Although it is inconvenient for me to go back to Acura of Brooklyn I am really considering it because of the service that I received. Thanks Albert. More
by Emilio
Employees Worked With
Albert Brumberg
