Acura of Brooklyn

Very good Friendly employees this dealership and service area is very good. Even in a busy day like today the service was very good. They were short so my car d Friendly employees this dealership and service area is very good. Even in a busy day like today the service was very good. They were short so my car did not get washed but that was fine More

service My advisor was very knowledgeable and I received excellent service from my advisor Ricky. Ricky is always very courteous and willing to go the extra m My advisor was very knowledgeable and I received excellent service from my advisor Ricky. Ricky is always very courteous and willing to go the extra mile. More

Service Dept. I recently visited Acura service department. Albert and the other staff members were so helpful and diligent. I was very concerned about my car, so th I recently visited Acura service department. Albert and the other staff members were so helpful and diligent. I was very concerned about my car, so they made sure to do a thorough inspection. Although I did not purchase my car at this dealership (got a better deal elsewhere), service department treated me no less. Thanks again for all your hard work and great service! More

Satisfactory Service I waited for about 10 minutes before I was approached by a service tech. He was courteous, explained what would be done based on what I told him as t I waited for about 10 minutes before I was approached by a service tech. He was courteous, explained what would be done based on what I told him as to why I had the car there for service. The service was completed in timely. More

Courteous & professional Wonderful experience. Ricky, Riccardo & Amanda are exceptional. They all made my experience very memorable. Work was done in a timely manner. Waiting Wonderful experience. Ricky, Riccardo & Amanda are exceptional. They all made my experience very memorable. Work was done in a timely manner. Waiting area very comfortable More

Excellent - Quick and professional the service person (Mr. Ricky Loaknauth) was very helpful and knowledgeable, clearly explain all types of service that my car may require now and all the service person (Mr. Ricky Loaknauth) was very helpful and knowledgeable, clearly explain all types of service that my car may require now and all the other types that may need my attention in the near future. More

The statement I put is important to me which you have to add When I purchased the car (cash on delivery) I also paid for four year maintenance. I was e-mailed recently to bring the car for service. I was welcome When I purchased the car (cash on delivery) I also paid for four year maintenance. I was e-mailed recently to bring the car for service. I was welcomed and promptly and efficiently handled. The car was taken care of for the required regular maintenance service (for >9000 miles, for the third time). I was surprised to pay for the regular maintenance service except for the oil without including the filter. I paid a total of $160.00 for regular promised maintenance that was shown to me. Could you please be kind enough elaborating for what are the maintenance items that I paid for. I asked this before to have the specifics maintenance service I paid for so that I will know exactly what I paid and the service I did not. This issue comes up each time for the service. When I bought the car I was told the mileage for service is 5000 miles, I have already been at Acura service 3 or 4 times for 9400 miles. Would you be kind enough elaborating and clarifying to me this confusion and uncertainty. Thank you with much appreciation, Lool Abebe M.D Thanks, Lool Abebe M.D More

Excellent They answered the questions that I was concerned about. Before I came to Nostrand ave I went to different car dealerships they didn't make me fell co They answered the questions that I was concerned about. Before I came to Nostrand ave I went to different car dealerships they didn't make me fell comfortable enough to purchase a car.It takes a lot to make me comfortable. Kai Mui was up for the task he has a relaxed personality and very knowledgeable. You are very lucky to have a sales man like that because I can be very difficult. I know its early but so far I'm very satisfied with my vehicle. More