Acura of Brooklyn

They go the extra mile Great communication between myself, & Rich Durgin, & Rich Billingsly All my problems were resolved, & then some. Mr. Durgin only wanted to know, wha Great communication between myself, & Rich Durgin, & Rich Billingsly All my problems were resolved, & then some. Mr. Durgin only wanted to know, what would make me happy; he spared no expense Without saying how much, he saved me a substantial amount of money. Thanks, guys! More

Courteous, very professional and informative. They went above and beyond to conduct a free inspection of my vehicle and went over in great detail repairs needed. They provided me a priority rating They went above and beyond to conduct a free inspection of my vehicle and went over in great detail repairs needed. They provided me a priority rating from most urgent to what can wait and provided me with an accurate timeline to complete the needed repairs. constantly updated me on the status of my vehicle as it was being worked on. More

Courteous and Professional Service Staff I went in for Service and all the staff there was professional and courteous. The biggest negative is the condition of the lounge area which is atroci I went in for Service and all the staff there was professional and courteous. The biggest negative is the condition of the lounge area which is atrocious especially for a prestige brand like Acura. I have heard that they have plans to renovate so I can give them the benefit of the doubt for now. More

Friendly Staff The staff was extremely professional and friendly. The facilities were clean and I noticed the cleaning occurred every few hours. The amenities were g The staff was extremely professional and friendly. The facilities were clean and I noticed the cleaning occurred every few hours. The amenities were good too. More

Highly recommended! We had a great experience with Acura of Brooklyn. From the first day we walked on Scott was a very knowledgeable, friendly, and helpful. The entir We had a great experience with Acura of Brooklyn. From the first day we walked on Scott was a very knowledgeable, friendly, and helpful. The entire experience was excellent. Scott and Dwayne provided a pressure free shopping experience and worked with us to put together the exact package we were looking for. From when we walked in to when we finally picked up the car Scott was available every step of the way to answer all of our questions and guide is through the process. Dwayne gave us a very fare trade in deal. Sabrina was also great when we came in for our technology orientation. Bathe entire experience was stress free and would recommend this dealership especially Scott, Dwayne, and Sabrina. More

I went in for service. I was helped immediately after entering the service lane. Everyone was very polite and helpful. I would definitely recommend this service department t I was helped immediately after entering the service lane. Everyone was very polite and helpful. I would definitely recommend this service department to a few of my friends and family. More

Service of RDX One week after purchasing a certified pre-owned 2014 RDX, the service due soon light came on, and the sunglasses holder kept popping open as I drove. One week after purchasing a certified pre-owned 2014 RDX, the service due soon light came on, and the sunglasses holder kept popping open as I drove. I took the RDX in to the service center, and all the work was done in 2 1/2 hours, which is what I was told by the person who assisted me that morning, Kione. More

Oil change My in-car reminder alerted me that I would need to change the oil in the vehicle soon so I decided to bring my car on the following morning and I was My in-car reminder alerted me that I would need to change the oil in the vehicle soon so I decided to bring my car on the following morning and I was seen in a reasonable amount of time. The service advisor was very professional all throughout as he was in the times prior. More

Great deal on new 2015 Acura TLX V6 Darren knows cars and he also knows how to get you a great deal. He is easy to talk and approachable. The personal attention was there, and he was eas Darren knows cars and he also knows how to get you a great deal. He is easy to talk and approachable. The personal attention was there, and he was easy to reach when needed. I would recommend him to my friends. More