Acura of Brooklyn

From the moment I walked into the dealership, I was greeted by a friendly staff that did not pressure me, but made me feel comfortable about making my own decision, while giving me the expert advise I greeted by a friendly staff that did not pressure me, but made me feel comfortable about making my own decision, while giving me the expert advise I needed. In other dealerships, I felt that they just want to sell me a car, any car, regardless of my personal needs. More

Overall great experience dealing with the entire staff that had assisted me with the car that I have.I was treated with respect and kindness. that had assisted me with the car that I have.I was treated with respect and kindness. More

Working with Kai is such a pleasure, he understands my budget and explains all of he options available to me without being pushy. Kai takes the stress out of shopping for a car by making the process real budget and explains all of he options available to me without being pushy. Kai takes the stress out of shopping for a car by making the process really smooth. He is always available to me even after the purchase. You don't need to put on your guard with Kai, its like doing business with a friend. More

I walked into the dealership and the first friendly face that approached me was Asad Basha. Before looking into any of the cars in the show room he asked me what kind of car I currently drive. After a long that approached me was Asad Basha. Before looking into any of the cars in the show room he asked me what kind of car I currently drive. After a long discussion he made me test drive several diffent cars as well as trucks (after finding out my previous car was a truck). The first car he put me in was a MDX with Neil for a test drive. That was the first car I test drove that day and in fact the car I chose! Asad went through the different options of programs, different features and explained everything in it's entirity. He was extremely knowledgeable in the product line. He made me feel very comfortable signing for the car of dreams since he explained everything from top to bottom. When returning to pick up my car he had me sit down with someone to help me fully understand how to use everything inside the car. Everyone of the salesmen had a lot of patience. I absolutely love my car and would recommend this dealership in a heartbeat. This was the best investment I have ever made that would not have been possible without the assistance of Asad. More

The reason I gave this rating is because the staff was very curtious, informative and to the point. They answered all my questions and explained certain things in the fine print. The staff done everything very curtious, informative and to the point. They answered all my questions and explained certain things in the fine print. The staff done everything I asked and except give me a better price than they gave, but it was ok at the end because i got the car I wanted. More

When I first walked into Acura dealership, I went in with my girlfriend to purchase a car for her, but at the door i was approached by the salesman Neal and he made us feel welcome and comfortable at all tim my girlfriend to purchase a car for her, but at the door i was approached by the salesman Neal and he made us feel welcome and comfortable at all times. Neal took care of us so well i could not pass on the deal that he was offering! He even bought in his business manager Asad to show me that nothing he was doing was underhanded and Asad even verified the numbers right in front of me. I mean where do you really find CAR SALESMAN that are going to actually take the time and sit down with you and go through your offer and show you where every cent of your money is going! Neal and Asad did such a great job together i am recommending them to everyone!!! Keep up the good work guys! P.S. My girlfriend is in the processes of purchasing the car with them as well as we speak!!!! More

My recent visit to Acura of Brooklyn's Service Dept was exceptionally pleasant. I was warmly greeted and served by William Wallace. He exuded a strong level of interpersonal skills and patiently guided m exceptionally pleasant. I was warmly greeted and served by William Wallace. He exuded a strong level of interpersonal skills and patiently guided me in deciding what necessary services I needed for my vehicle. He even assisted me in identifying necessary documents in relation to my auto needs. My wait time was extremely short and within less than thirty minutes, I was on my way home. Pricing was also quite reasonable. I even received a free complimentary car wash. Being serviced by William truly made my day. Due to his immense level of interpersonal skills, warmth, patience, and grace, I shall certainly be returning to Acura of Brooklyn's Servicing Dept to fulfill my auto needs. Yours truly, Laureen More

My experience here was the best. Mr Basha to the time to explain everything to me and also gave me great tool to work with that will help increace my credit score. Mr Rowe was also very kind and patient and explain everything to me and also gave me great tool to work with that will help increace my credit score. Mr Rowe was also very kind and patient and explained all the features that came with the car and helped me set up the features. Mr Basha worked really hard to get me the best rate from the bank.Overall this was a very pleasant and excellent buying experience for me and i would recommend that anyone who is in the market for a vehicle should go to Plaza Auto Mall.You will leave a happy camper like I have... Ms Gyles More

Went there on a Thursday 2 weeks ago and after an hour, signed up the deal for an Acura TSX lease. Asad was straight forward, no hassle guy. Raj Paul and Ewa were great in facilitating the entire deal and signed up the deal for an Acura TSX lease. Asad was straight forward, no hassle guy. Raj Paul and Ewa were great in facilitating the entire deal and made the process such a breeze. Never once did they pressure me to take any deal. Asad gave me an initial price out of my budget the first try - and I only negotiated once to get it to the fair price I knew based on what others have paid in the area and by looking at the MF and Residual values, etc. This is my second leased car this year that I got from Plaza Auto Mall. Would definitely come back again when my lease is up in 3 years. Look for these 3 wonderful persons if you want a no hassle fair deal for an acura. More

Asad was the best person ever! I visited many dealerships and no one was as real and up front and genuine as Asad. With him I didn't feel like another customer I felt more like a friend. He was truthful and and no one was as real and up front and genuine as Asad. With him I didn't feel like another customer I felt more like a friend. He was truthful and careful not to make promises he couldn't keep. Without a doubt I would recommend him to anyone. More dealerships should ensure employment of managers like him. More