Acura of Brooklyn

It couldn't be better than that. I'm always satisfied with service. I have been serviced by Acura since 2007 and they always take good care of me. I recommend Acura. I'm always satisfied with service. I have been serviced by Acura since 2007 and they always take good care of me. I recommend Acura. More

Excellent Mr. Cruz my service advisor provided excellent service and my wait time was minimal. The bill was also not large and in addition I was able to use a c Mr. Cruz my service advisor provided excellent service and my wait time was minimal. The bill was also not large and in addition I was able to use a coupon. More

My overall experience was excellent thanks to Richard My overall experience was excellent with Richard he know my car inside out and I always feel more comfortable dealing with him than anyone else I hav My overall experience was excellent with Richard he know my car inside out and I always feel more comfortable dealing with him than anyone else I have several experience in the past with Richard and he goes above and beyond to help me he even arrange for me to have a loaner last summer when my car needed major service I got to drive The Acura TLX 2015 model my current car is 2011 Acura TL it was a brilliant experience a Acura is always a pleasure to drive I love the brand thank you More

Excellent customer service I am so pleased with the service that I received. I came in for an oil change. The customer service was excellent. Richard was so informative and help I am so pleased with the service that I received. I came in for an oil change. The customer service was excellent. Richard was so informative and helpful and he attended to all of my needs. More

Thanks to Richard Richard did a great job, and he gave me desire to comeback anytime, Richard is a nice Person he’s very king and professional. All I need to say, is to Richard did a great job, and he gave me desire to comeback anytime, Richard is a nice Person he’s very king and professional. All I need to say, is to thanks Richard one more time for the service he has done in my car. Happy thanksgiving Richard. Sincerely; Jean Edmond More

Damon Jones was awesome This was my second visit to the showroom and my salesman Damon Jones was just as helpful as my first visit! He is very patient and helped me make the This was my second visit to the showroom and my salesman Damon Jones was just as helpful as my first visit! He is very patient and helped me make the best choice for myself. I would definitely recommend him and plaza auto mall of Nostrand Ave to all my family and friends looong for a vehicle. Great Customer service skills is what a lot of businesses are lacking nowadays, but thanks to Damon he has proven that great and professional service is still being shown. More

Great services. Was there for oil change, service is great. Waiting area is clean, neat and warm, coffee and some donuts offered, even I did not take any. All workers Was there for oil change, service is great. Waiting area is clean, neat and warm, coffee and some donuts offered, even I did not take any. All workers are friendly and in professional manner. More

Great service They are good service. I see the waiting area have coffee machine and DD for the guests. There have free WiFi and TV. And the lady was so nice but I d They are good service. I see the waiting area have coffee machine and DD for the guests. There have free WiFi and TV. And the lady was so nice but I didn’t know her name. She was taking good care of us. We didn’t wait for long time to finish changing airbags. More

Great service Sometimes the service at Acura is mediocre. Most times they don't call to keep me updated - I have to constantly call them and they don't return calls Sometimes the service at Acura is mediocre. Most times they don't call to keep me updated - I have to constantly call them and they don't return calls. And the car is usually not ready when I go to pick it up. Yesterday's experience was way better than I've had in the past. Richard Billingsley was efficient and called me to keep me updated. The car was making a clunking and rattling noise; I was there last week and they couldn't find the problem. So I brought the car back, Kawsar checked it and found the cause of the rattling. I'm not sure the clunking is solved yet - it comes and goes sporadically. But And the car was waiting for me when I got there. Keep up the good work! More

Great experience Fixed a recall in less than two hours. No complaints from me. Went in expecting a totally different experience. No debating my issue or up-selling. Fixed a recall in less than two hours. No complaints from me. Went in expecting a totally different experience. No debating my issue or up-selling. More