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Acura of Concord

Concord, CA

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595 Reviews
Our full-service luxury car dealership has been serving Pleasant Hill, Walnut Creek, Oakland, Danville, Fairfield, East Bay, Contra Costa County and the greater San Francisco Bay Area community since 1989. We are located conveniently on Concord Autorow, and we have the prestigious honor of being a verified Acura EXCELL dealership. Many drivers have placed their trust and their cars in our hands and come away satisfied. Let us meet, and exceed, your expectations for a dealership experience.
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1340 Concord Ave

Concord, CA

94520

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Showing 595 reviews

June 12, 2019

Quick and concise Service was under warranty. It was fast and convenient - loaner provided.She called within an hour notifying me of the fix and how long...I kept loane More

by CarGirlRO674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansoor Mansoori, Erik Arnold, Amanda Munroe
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Jun 16, 2019 -

Acura of Concord responded

Hi Cargirlro674, we are very happy to have provided you with such a positive experience! Thank you for sharing of your experience during your service visit to our dealership. We appreciate allowing teammates, Erik, Amanda and Mansoor to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. We look forward to serving you again in the future and thank you again for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 12, 2019

super service staff They were very attentive and went above normal service. The problem was very rare ,but they solved the issue with the car. Very prompt and polite as w More

by CHAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think service manager was Tyler and cashier lady and the one getting the loaner were very nice., Tyler Parker, Victoria Nieders
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Jun 16, 2019 -

Acura of Concord responded

Thank you Chan for taking a moment to share of your recent experience during your Acura service visit to our dealership. We appreciate your feedback, praise and allowing our teammates Tyler Parker and Victoria Nieders to earn your business. We know bringing one's vehicle in for unexpected repairs is never the highlight of anyone's day but having teammates that are committed to provide the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 12, 2019

Outstanding Service I always have the best service at Acura of Concord the staff is always nice and very friendly I will always go to Acura of Concord keep up the great w More

by Suvtruck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Parker, Victoria Nieders, Ronnie Garcia, Erik Arnold, Braulio Gonzalez, James Zipp, Donna Lewis, Amanda Munroe, Yves Vrnoga, Kyle Jensen
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Jun 16, 2019 -

Acura of Concord responded

Hi SUVTRUCK, we strive for 100% satisfaction, and it is great to see you had such a positive service experience at Acura of Concord. We understand our guests have choices when it comes to a dealership and appreciate allowing teammates Tyler, Victoria, Ronnie, Erik, Braulio, James, Amanda, Yves, Kyle and Donna to continue to earn your business. Having a safe and reliable vehicle is very important to our guests as well as our team, we thank you for letting be a part of your Acura ownership journey. We look forward to being of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 12, 2019

Short and Sweet This is my second time coming in for a service st this location. I have the oil change package. Both times I have been I have had an excellent experie More

by Msareed2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Report | Print
Jun 17, 2019 -

Acura of Concord responded

Msareed2u, we're so glad that we were able to go above and beyond your expectations! Thank you for sharing of your experience with Yves Vrnoga and our service department. We appreciate allowing us the opportunity once again to provide the highest level of care and keeping your Acura up to factory specifications. Your time is valuable, and glad we could accommodate an earlier service completion. As your Acura ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 11, 2019

Great advisor . Yves was very attentive to customer needs. He was prompt. Paid attention to details. Listened to my needs and concerns. I was highly satisfied. More

by mahmoodhussain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Report | Print
Jun 16, 2019 -

Acura of Concord responded

Hello Mahmood, thank you for taking a moment to let us know about your service experience with teammate Yves Vrnoga and our dealership. We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your time with us! If there is anything else we can do to help, please don't hesitate to reach out. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 11, 2019

Excellent service Had a good experience with Yves and the Acura team. Always leave feeling satisfied when I come in for a service. Thank you for quality service. More

by harriskelly22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Report | Print
Jun 16, 2019 -

Acura of Concord responded

Harriskelly22, we are so happy to read such a great review about Acura of Concord! We appreciate choosing us once again and for letting us know about your experience with Yves during your visit at our dealership. We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your time with us! If there is anything else we can do to help, please don't hesitate to let us know!. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 10, 2019

A.C. problem Air condition was not working in front transister was repaired. The display screen was intermittently working, unit was removed to be sent back to ma More

by DIVI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Report | Print
Jun 14, 2019 -

Acura of Concord responded

Thank you DIVI0 for taking a moment to share of your recent experience with your Acura air conditioning service visit to our dealership. We appreciate your feedback, patience and allowing teammate Erik Arnold to earn your business. We know bringing one's vehicle in for maintenance or unexpected repairs is rarely a highlight of anyone's day but having teammates that are committed to provide the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to completing the repairs as soon as possible.. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 10, 2019

Used car purchase Acura of Concord was great to work with on price and accommodating on test driving the car with additional tine. Chip was personable and great to work More

by TLOANS
Recommend Dealer
Yes
Employees Worked With
Nico Herrera, Chip Clemens
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Jun 14, 2019 -

Acura of Concord responded

Hello TLOANS, we're so glad that we were able to go above and beyond your expectations! Thank you for letting us know about your experience with teammates Nico and Chip. We appreciate allowing us the opportunity to provide the highest level of customer service while shopping for your next vehicle. Your feedback is valuable, and we are happy that we could be a part of your journey! As your ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 09, 2019

Great customer service They got my service done so fast and we’re so friendly! Yvez personally drove my car onto the lift to make sure that it was done by the time I needed More

by KYMBERLYWAID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Report | Print
Jun 14, 2019 -

Acura of Concord responded

Thank you Kymberly for taking a moment to let us know about your recent service experience with our dealership and teammate, Yves Vrnoga. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. Your time is valuable and we are glad that we were able to accommodate your available schedule. Your positive review means a lot to us and we are looking forward to our continued relationship, so please feel free to let us know if there is ever anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 09, 2019

Quick oil change I was greeted and then met Ronnie Garcia who handled the service coordination for my car. He was great!! He was very friendly and explained to me wha More

by LLGEORGE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Report | Print
Jun 14, 2019 -

Acura of Concord responded

LLgeorge10, we're so glad that we were able to go above and beyond your expectations! We are so pleased you enjoyed your visit to Acura of Concord and appreciate allowing teammate Ronnie Garcia and our dealership the opportunity to be a part of your Acura journey. When it comes to maintenance, we know our guests have choices and we are happy to be your service partner. We look forward to our continued relationship and to be of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

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