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Acura of Concord

Concord, CA

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595 Reviews
Our full-service luxury car dealership has been serving Pleasant Hill, Walnut Creek, Oakland, Danville, Fairfield, East Bay, Contra Costa County and the greater San Francisco Bay Area community since 1989. We are located conveniently on Concord Autorow, and we have the prestigious honor of being a verified Acura EXCELL dealership. Many drivers have placed their trust and their cars in our hands and come away satisfied. Let us meet, and exceed, your expectations for a dealership experience.
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1340 Concord Ave

Concord, CA

94520

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Showing 595 reviews

June 09, 2019

Amazing customer service I've been going to Erik to get my car serviced 2 times and his customer service is just the BEST! I work in Dublin and I rather drive to Concord to dr More

by JROMERO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
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Jun 14, 2019 -

Acura of Concord responded

Hello JROMERO22, thank you; we appreciate your feedback and for sharing of your previous and recent experience during your service visit to our dealership. We appreciate allowing teammate Erik Arnold to be a part of your Acura ownership experience, especially from almost 25 minutes away. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 09, 2019

Excellent service Acura concord truly understands the importance of customer experience ; the company continues to make adjustments from the waiting room to providing a More

by Sophia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, new service rep
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Jun 14, 2019 -

Acura of Concord responded

Thank you Sophia for choosing our dealership and allowing us the opportunity to earn your business with your Acura. We appreciate your feedback and sharing of both your recent experience with teammate Alex while visiting our service department. We are always looking for ways to improve our guest experience and having the right teammates like, Alex make all the difference. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 09, 2019

Friendly courteous atmosphere The service tech took good care of our needs, explained all the repairs offered. Very professional and gave me a detailed estimate on future repairs. More

by dami1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
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Jun 14, 2019 -

Acura of Concord responded

Dami1970, we're glad to hear you enjoyed your visit. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. We believe that having a safe and reliable vehicle is very important to all our guests and appreciate allowing Yves Vrnoga and our dealership to be a part of your Acura journey. We hope to be of service to you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 09, 2019

Awesome! Yves was great and super friendly. He alway has a positive attitude and is just all around good energy. Acura of Concord is lucky to have him! More

by HLDZ11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Report | Print
Jun 14, 2019 -

Acura of Concord responded

Thank you HLDZ11 for letting us know about your service experience during your visit to our dealership. We appreciate allowing Yves Vrnoga to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having a team that is focused on providing the best possible experience can make all the difference. We look forward to serving you again in the future and thank you again for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 08, 2019

MDX Lease These guys (Nazir and Andreas) were professional and knowledgeable throughout the process and made sure to explain all the features and benefits of th More

by RIGG311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazir Bidar, Andreas Mokos
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Jun 14, 2019 -

Acura of Concord responded

Congratulations RIGG311 on your recent new Acura MDX SUV purchase and thank you for sharing of your experience with teammates Nazir and Andreas during your visit at our dealership. With so many choices in the market we appreciate allowing us to earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new MDX SUV! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 08, 2019

Best Service Center Easy scheduling process, the people who work here are very professional and have great customer service. Very trustworthy and will always be upfront w More

by cpslo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
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Jun 14, 2019 -

Acura of Concord responded

Thank you cpslo1 for choosing our dealership and allowing us yet another opportunity to earn your business with your Acura. We appreciate your postive feedback and sharing of both your previous and current experiences with our service department. We are always looking for ways to improve our guest experience and having the right teammates like, Erik Arnold make all the difference. Of course we would be sad if you chose another brand, so please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 08, 2019

Great people, smooth transaction All the employees we dealt with were very professional and knowledgable. They made the process extremely smooth answering all my questions and never p More

by DENNISKHAILI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Herrera, Gagan Anand, Lynette Ramirez, Andreas Mokos
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Jun 14, 2019 -

Acura of Concord responded

Congratulations Dennis on your new Acura and thank you for taking a moment to share of your recent experience with our teammates Gagan, Nico, Lynette and Andreas while shopping at our dealership. We appreciate providing us the opportunity to serve and to be a part of your Acura journey. Your consideration and positive review is very valuable to us. As your Acura partner, we are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

June 08, 2019

Great service Easy to schedule. Service was preformed perfectly. I was kept I formed throughout the whole process. It was an all in all great experience. The first More

by GCREIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
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Jun 14, 2019 -

Acura of Concord responded

Hello Mr. Reimer, we're happy to hear you had such a positive experience with our team! Thank you for allowing teammate Yves Vrnoga the opportunity to provide care for your Acura. We appreciate letting us know about your first service visit and for choosing our dealership. Keeping your TLX safe and running in top shape is our highest priority, so please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 08, 2019

First service 5k and recall work Couldn’t ask for a better service experience. My service advisor was very friendly and went over the work to be done and the approximate time it would More

by FREDZERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jensen
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Jun 14, 2019 -

Acura of Concord responded

Hello FREDZERE, we always strive to provide a top quality service experience to every guest, and are pleased to hear that you enjoyed your first service visit here at Acura of Concord! We appreciate allowing teammate Kyle Jensen to earn your business especially with not being familiar with the local dealerships. We sincerely thank you for the positive review and if there are ever any inquiry, please let us know. Regards, Adam Toy Social Media Coordinator Acura of Concord

June 08, 2019

excellent service The representative was very attentive in ensuring quickness for getting my car in and out. He was polite and courteous. Informed me what needed to b More

by Gsm941
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Report | Print
Jun 14, 2019 -

Acura of Concord responded

Hello Ben, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. We appreciate allowing teammate Erik Arnold to earn your business and to be a part of your Acura ownership journey. We understand the time needed to have maintenance done can be inconvenient but we are happy to hear we were able to exceed your expectations. We look forward to be of service to you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

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