Acura of Concord

Acura of Concord responded

Thank you Mr Cowler for allowing our dealership to earn your business and for sharing of your experience with teammate Yves Vrnoga. Our dealership is committed to your safety and keeping your MDX performing in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

Acura of Concord responded

Pricilla, we are very happy we could provide you with a positive experience! Thank you for choosing our dealership and allowing teammate Erik Arnold to earn your business. We appreciate your feedback and sharing of your experience with our service department while we were providing care for your Acura. Whether is a brand new Acura or one with a few miles, we know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

Acura of Concord responded

Congratulations Mr. Banks on your recent Acura lease and thank you for sharing of your experience with teammates Mansoor and Zarif during your family's visit at our dealership. With so many choices in the market we appreciate allowing our dealership to earn your business for the third time. We know shopping for a car can be an overwhelming or time consuming experience but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every one we deliver, so please feel free to let us know if there are ever any questions about your new RDX SUV! Thanks again for the recommendation, and have an amazing day! Regards, Adam Toy Social Media Coordinator Acura of Concord

Acura of Concord responded

Hello Ladyrdx, thank you; we appreciate your feedback and for sharing of your experience with Amanda Munroe and our service department. We appreciate allowing us to earn your business and to keep your Acura performing at its best. We are committed to provide the best possible experience and hope we can be of assistance in the future, so please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

Acura of Concord responded

Thank you Howardsdd1 for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammate Yves Vrnoga to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. Your feedback is valuable and have been shared with our management for future consideration. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

Acura of Concord responded

Thank you SYEDLINK277 for sharing of your experience with Yves and Donna while visiting our service department. We appreciate allowing us the continued opportunity to provide the highest level of care for your Acura. Sometimes fitting in vehicle maintenance can be inconvenient and we make sure it is done correctly as to not waste your valuable time. As your ownership partner, we are proud to be a part of your journey, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

Acura of Concord responded

Congratulations Ms. Castro on your new Acura and thank you very much for letting us know about your experience with teammate Tim Tyler during your visit at our dealership. We know our guests have choices when it comes to which dealership and appreciate the opportunity to earn your family's business for the sixth time! As your Acura ownership partner we stand behind every one we deliver, so please always feel free to let Tim, Ronnie, Donna, Andreas or Rob know if there are any questions about your new MDX! Regards, Adam Toy Social Media Coordinator Acura of Concord

Acura of Concord responded

Hi Ebg101, we strive for 100% satisfaction, and it is great to see you had such a positive first time service experience at Acura of Concord. We understand our guests have choices when it comes to a dealership and appreciate allowing teammate Ronnie Garcia to earn your business. Having a safe and reliable vehicle is very important to our guests as well as our team, we thank you for letting be a part of your Acura ownership journey. We look forward to being of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

Acura of Concord responded

Hello Ruth0418, we always strive to provide a top quality service experience to every guest and are pleased to hear that you enjoyed your recent visit with us! We appreciate allowing teammate Ronnie Garcia to earn your business and sincerely thank you for this positive review. If there are ever any inquiry about your Acura, please let us know. Otherwise, we look forward to seeing you again! Regards, Adam Toy Social Media Coordinator Acura of Concord

Acura of Concord responded

Thank you Ms. Blue for sharing of your recent visit with teammate Erik Arnold while at our service department. We appreciate allowing us the opportunity to provide the highest level of care and keeping your Acura MDX up to factory specifications. Your time is valuable, and glad we could accommodate your available schedule. As your Acura ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord