Acura of Concord

Excellent, rapid service Service advisor Ron G. was once again, top notch. Addressed all my concerns and pointed out things to be aware of. He kept me apprised of progress Service advisor Ron G. was once again, top notch. Addressed all my concerns and pointed out things to be aware of. He kept me apprised of progress and got me on my way in good order. More

Love my Acura I have only used Acura for the last 18 years with my Acura’s. Always good customer service and my car always well maintained. They are winners. I have only used Acura for the last 18 years with my Acura’s. Always good customer service and my car always well maintained. They are winners. More

Amazing Service from Yves! I would highly recommend Yves at Concord Acura in the service department. It was Saturday morning, after leaving my house from Marin towards the east I would highly recommend Yves at Concord Acura in the service department. It was Saturday morning, after leaving my house from Marin towards the east bay to pick up my child, I realized I had a nail on my tire. I was close to Honda of El Cerrito where I usually take my car for service and they were quite rude and dismissive telling me that there is no way they could help me. They said not to drive my car and to tow it Monday for an appointment even after seeing that my family was in the car with me. I was upset because I have been going to them for years. I drove to Acura in Concord and Yves greeted me as he was walking out of the building. He was super friendly and supportive seeing how frustrated I was. He told me they were swamped but he would try and find a way to help me out. He went out of his way to squeeze my car in to have the tire replaced. He told me it would be like 4 hours or so, but that he would get it done. He called us a Lyft and we went to the movies. He called me before the movie was over telling me that my car was ready. I was super happy! I am grateful to Yves for helping me out in this situation. I would highly recommend Yves at Acura Concord in the service department. More

exceptional Service! Will always go to Concord Acura Was early, they unlocked door and took all of us waiting- from start to finish was on point. Young lady who checked me in broke everything down. Servi Was early, they unlocked door and took all of us waiting- from start to finish was on point. Young lady who checked me in broke everything down. Service gentleman reviewed outcome and options for next service, walked me to cashier and to my car. Was smooth, excellent service! Best experience ever. More

Excellent service Personal service. Experience could not be better. Eric and Donna are great and so are the techs. All employees are friendly and totally helpful. They Personal service. Experience could not be better. Eric and Donna are great and so are the techs. All employees are friendly and totally helpful. They are all a 10!!! More

Acura Service I always get my Acura maintained and Eric Arnold always takes perfect car of me and my vehicle. I always have taken my Acura’s to Eric and he has alwa I always get my Acura maintained and Eric Arnold always takes perfect car of me and my vehicle. I always have taken my Acura’s to Eric and he has always helped me. More

Purchased a used RDX We have purchased 3 MDX, now we are trying the RDX because we wanted a smaller car, but like how the Acuras perform. We have never used the 3rd row s We have purchased 3 MDX, now we are trying the RDX because we wanted a smaller car, but like how the Acuras perform. We have never used the 3rd row seats, so the RDX is a better fit for us. We have always used Concord Acura for service and have always been pleased with their work, so that is why we returned to Concord to purchase our Acuras. More

Painless The service tech was nice and honest, I knew he was looking out for my car and my needs, all I kept thinking about was my kids in the back seat! The service tech was nice and honest, I knew he was looking out for my car and my needs, all I kept thinking about was my kids in the back seat! More

B1 Service I was very pleased with the accelerated service. They did the B1 service while I waited. Very convenient! This was my first time working with Kyle I was very pleased with the accelerated service. They did the B1 service while I waited. Very convenient! This was my first time working with Kyle and he was friendly and helpful. More

Oil change Wish they would have clean my car but other than that it was great. The cleaning service was not mentioned..next time. Car is running great Wish they would have clean my car but other than that it was great. The cleaning service was not mentioned..next time. Car is running great More