
Acura of Concord
Concord, CA

Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 595 reviews
All about the service From the minute you walk into service, it was all about how they could help. You’re on the “A” list at this dealership. Small, but big on satisfact From the minute you walk into service, it was all about how they could help. You’re on the “A” list at this dealership. Small, but big on satisfaction. More
Not bad. I gave YVES VRNOGA. 5 star. He worked very hard. Hard worker. Great service. Nothing else to say. ...I must go back to work. Or my boss will fire m I gave YVES VRNOGA. 5 star. He worked very hard. Hard worker. Great service. Nothing else to say. ...I must go back to work. Or my boss will fire me. ^_^ More
Excellent service. The service was excellent. Attentive and patient. Special mention to salesman Will Haskins for his professionalism and assistance. He made the car buy The service was excellent. Attentive and patient. Special mention to salesman Will Haskins for his professionalism and assistance. He made the car buying experience painless. More
Amazing! Super friendly staff that values their customers. The first words from Jerry was “You look like an Aspec Guy”. Totally read my mind. Two thumbs up for Super friendly staff that values their customers. The first words from Jerry was “You look like an Aspec Guy”. Totally read my mind. Two thumbs up for the red interior. More
Poor Time Management Normally my experience at Acura of Concord is great. Terry Pitts had been my service contact in the past. This was my first time having my car servic Normally my experience at Acura of Concord is great. Terry Pitts had been my service contact in the past. This was my first time having my car serviced since his resignation. My appointment was at 11:30 I arrived at 11:16. I wasn’t seen and my keys taken by a service coordinator until almost 12:30. I didn’t leave the service center until 3:30. I wish someone would’ve called me before I left work and told me how back-up they were so that I could make other arrangements. I’m very disappointed with my experience at the service department yesterday. At minimum they could’ve offered me a discount on my service. More
Superior customer service Acura Concord always provides exceptional customer service (service department not sales- had 2 previous bad experiences there and went elsewhere to p Acura Concord always provides exceptional customer service (service department not sales- had 2 previous bad experiences there and went elsewhere to purchase cars unfortunately). The service representative went above and beyond on this visit. Somehow they didn’t have my appointment in their system but they got me in immediately and on my way. Representative (Amanda) was friendly, professional and super efficient. It was a pleasure working with her. More
Very pleasant experience! I worked with David Church. He was thorough in his explanations of all the features of the TLX. Pleasant to work with and not pushy and very patient I worked with David Church. He was thorough in his explanations of all the features of the TLX. Pleasant to work with and not pushy and very patient to make sure we felt we were making the right decision. More
Great experience Erik in the service dept. is always great to work with. Their dept. is fast and efficient, I've never had trouble there. Highly recommend. Erik in the service dept. is always great to work with. Their dept. is fast and efficient, I've never had trouble there. Highly recommend. More
Service 5/13/19 I was completely satisfied with my experience with the service department. I would recommend acura of concord to anyone looking for an acura. I have a I was completely satisfied with my experience with the service department. I would recommend acura of concord to anyone looking for an acura. I have always had my acura serviced at this location More
Customer service My vehicle had an airbag recall. I called Acura of Concord and they scheduled my vehicle quickly. Once at the dealership, the staff were very professi My vehicle had an airbag recall. I called Acura of Concord and they scheduled my vehicle quickly. Once at the dealership, the staff were very professional and friendly. The technicians completed the service quickly. Overall, I was very pleased with the level of customer service, atmosphere, and high quality of work that was completed. I would highly recommended this dealership to anyone. More