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Acura of Concord

Concord, CA

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595 Reviews
Our full-service luxury car dealership has been serving Pleasant Hill, Walnut Creek, Oakland, Danville, Fairfield, East Bay, Contra Costa County and the greater San Francisco Bay Area community since 1989. We are located conveniently on Concord Autorow, and we have the prestigious honor of being a verified Acura EXCELL dealership. Many drivers have placed their trust and their cars in our hands and come away satisfied. Let us meet, and exceed, your expectations for a dealership experience.
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1340 Concord Ave

Concord, CA

94520

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Showing 595 reviews

May 09, 2019

Service Car This car is really old and by the good servicing it just keeps running smoothly. I appreciate the loaner car while y car is being repaired. More

by LEOTAWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
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May 10, 2019 -

Acura of Concord responded

Leotawoods, we really appreciate your feedback! Whether its a newer or older Acura, we are committed to keep it performing at its best. We know our guests have choices when it comes time to have maintenance and we appreciate allowing teammate Erik Arnold and service team to be a part of your Acura journey. We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 08, 2019

Yves Vrnoga service I called the service to make an appointment for service B2. They gave me an appointment for next day, which was great. When I arrived at the shop Yves More

by Fjestradag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
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May 09, 2019 -

Acura of Concord responded

Fjestradag, we're happy to hear you had such a positive experience with our team! We strive for 100% satisfaction, and thank you for allowing Yves Vrnoga to earn your business and be a part of your Acura ownership experience. If there are ever any inquiry about your Acura, please let us know what we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 08, 2019

Excellent Service Acura of Concord has an Excellent Customer Service from the moment I set up my appointment to the day I showed up. I was totally satisfied with the se More

by ROSALLIEDELALUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
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May 09, 2019 -

Acura of Concord responded

Thank you for Rosallie for taking the time to let us know about your recent service visit. We are committed to being a part of your Acura ownership experience and it is great to see you had such a positive experience. We appreciate allowing Ronnie Garcia to earn your business and if there are ever any questions, please give us a call. We're always ready to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 08, 2019

Excellence and flexibility Fast service, friendly employees. Answered all of my questions and were quick to complete the service. Would return to this dealership again. Thank yo More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anatoly Neshcheret, Erik Arnold, Andreas Mokos
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May 09, 2019 -

Acura of Concord responded

Congratulations Kimberly on your recent Mazda purchase and thank you for taking the time to share your great review. We appreciate allowing teammates, Anatoly, Erik, and Andreas to earn your business and be a part of your vehicle shopping experience. We know buying a car is still a milestone for our guests and we are happy to hear we were able to meet your expectations. If you have any further questions, please give us a call! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 08, 2019

Patience, listeners, and no pushing!!! Everyone who helped me let me be the decision maker, regardless of what I asked. The we’re glad to present options and new ideas I had not thought o More

by CSJJKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I have a really bad memory!!!, Mansoor Mansoori, Zarif Saeed, Amanda Munroe
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May 10, 2019 -

Acura of Concord responded

Congratulations Cynthia on your recent new Acura RDX lease and thank you so much for letting us know about your visit at our dealership. From start to finish, we were very happy to have provided you with such a positive experience. We also appreciate allowing teammates, Mansoor, Zarif and Amanda to earn your business and to be a part of your Acura journey. Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 08, 2019

Fantastic Staff very friendly and accommodating. My experience could not have been any better! Ronnie was very friendly and helpful. I will definitely come back More

by Kellywatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Report | Print
May 09, 2019 -

Acura of Concord responded

Kellywatt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. Thank you for taking a moment to let us know about your recent service visit with our dealership. We appreciate allowing Ronnie Garcia to earn your business and be a part of your Acura ownership experience. If there are ever any questions, please give us a call. We're always happy to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 07, 2019

Awesome Experience I had a great experience and loved Ronnie’s kindness and professionalism. He was welcoming and so thoughtful. Overall experience was highly impressive More

by EQUEBONITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Report | Print
May 08, 2019 -

Acura of Concord responded

Equebonita, we are so pleased you enjoyed your visit to Acura of Concord! Thank you for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammate Ronnie Garcia to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

May 07, 2019

Great Service at Concord Acura Yves was super friendly and helpful. I got there a little early before they officially opened and he still greeted me and helped me figure out what I More

by medmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Report | Print
May 08, 2019 -

Acura of Concord responded

Thank you Medmo for sharing of your experience with Yves Vrnoga and our service department. We appreciate allowing us the opportunity to provide the highest level of care and keeping your Acura factory safe. Your time is valuable, and glad we could accommodate an earlier drop off. As your Acura ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 07, 2019

Leasing of MDX 2019 Salesperson listen to my requirements and invited me in person for discussion and help to finalize deals n 30 minutes not much of back & forth. I wou More

by BHASKARS96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansoor Mansoori
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May 07, 2019 -

Acura of Concord responded

Congratulations Bhaskar on your new Acura MDX SUV lease and thank you for sharing of your experience with teammate Mansoor during your visit at our dealership. With so many choices in the market we appreciate allowing our team to earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new MDX SUV! Regards, Adam Toy Social Media Coordinator Acura of Concord

May 07, 2019

Great customer service Had an issue with my battery, called Acura of concord, they got me a same day appointment - even though they were really booked. Amanda helped me g More

by MCho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Report | Print
May 08, 2019 -

Acura of Concord responded

Hi M. Cho, thank you for taking the time to leave a review for us at Acura of Concord. We're happy we could meet your expectations with your Acura TLX. We know unexpected repairs are rarely the highlight of anyone's day but having teammates like Amanda Munroe can help make the best of the situation. Please let us know if there is anything else we can do for you; we are more than happy to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

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