Acura of Concord

A1 service and tire replacement Amanda was great. She kept me informed when the routine service visit discovered a nail in one of my tires. She arranged transport to and from the ser Amanda was great. She kept me informed when the routine service visit discovered a nail in one of my tires. She arranged transport to and from the service center and had the work accomplished very quickly. More

Amazing service Came in for service and Amanda helped me out so much. She explained everything in detail and let me know exact price which was great. My car was don Came in for service and Amanda helped me out so much. She explained everything in detail and let me know exact price which was great. My car was done in about 5 hours. She was extremely helpful and very professional More

Trustworthy I've gone to Concord Acura since they opened. This is my 2nd Acura, the first I had for 18 years with over 200,000 miles. I've had the 2nd for 13 y I've gone to Concord Acura since they opened. This is my 2nd Acura, the first I had for 18 years with over 200,000 miles. I've had the 2nd for 13 years with almost 160,000 miles. Both cars have always been serviced by Acura of Concord. I have always found them to be honest, on time and fixed right the first time. I would recommend their service to anyone. More

Great experience Nico was both knowledgeable an helpful! We were purchasing the car just past closing and they didn’t rush the process. It was a great experience. Nico was both knowledgeable an helpful! We were purchasing the car just past closing and they didn’t rush the process. It was a great experience. More

The best Yet another stellar service experience at Acura of Concord. They always make it easy and given low little we've needed to fix on our TSX this encourag Yet another stellar service experience at Acura of Concord. They always make it easy and given low little we've needed to fix on our TSX this encourages my wife and me to make our next car an Acura. More

Amazing Service!! I always receive Amazing Service when I go to Concord Acura. My service advisor, Erik Arnold is Wonderful. Always greets me by name and provides me I always receive Amazing Service when I go to Concord Acura. My service advisor, Erik Arnold is Wonderful. Always greets me by name and provides me with the BEST service. Also, a big shout out to Donna up at the reception desk. Always a friendly smile. But more than that she’s efficient and professional. Kudos to all of the staff at Concord Acura! More

Oil change experience I made an appointment for an oil change and every part of my experience was unacceptable. Long story short: I was not acknowledged when I walked in fo I made an appointment for an oil change and every part of my experience was unacceptable. Long story short: I was not acknowledged when I walked in for my appointment, waited for 20 minutes and finally found an employee who helped me. Because of the delay, I was late for work, which was aggravating given that I had an appointment. In addition to the delay, when we walked to my car upon my return, there was oil on the front of it; the service person had to drive it to the back to wipe it off. Finally, the promised oil reminder sticker was not on my car when it was brought back around. More

Great customer experience Experience at the dealership was great. Everybody is very friendly. The service on my car was done well and in a timely fashion. The complementary Pe Experience at the dealership was great. Everybody is very friendly. The service on my car was done well and in a timely fashion. The complementary Pete’s coffee is also a nice addition. More

GREAT customer service! I come here for every oil change and recently some service repair on my 2016 Acura TLX. I've only dealt with Yves Vrnoga as my service advisor and I m I come here for every oil change and recently some service repair on my 2016 Acura TLX. I've only dealt with Yves Vrnoga as my service advisor and I must say he has made EVERY visit a pleasant one. He always goes out of his way to make sure everything asked for is taken care. He is the epitome of customer satisfaction. More

Friendly and supportive From the moment we first engaged with the team they were very friendly. Sometimes when at a dealership you can be overwhelmed by the sales team, but t From the moment we first engaged with the team they were very friendly. Sometimes when at a dealership you can be overwhelmed by the sales team, but that was not the case here. The team was thoughtful and respective our requests. This led us to want to keep coming back as we navigated the journey to select a car. More