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Acura of Concord

Concord, CA

not yet
rated
595 Reviews
Our full-service luxury car dealership has been serving Pleasant Hill, Walnut Creek, Oakland, Danville, Fairfield, East Bay, Contra Costa County and the greater San Francisco Bay Area community since 1989. We are located conveniently on Concord Autorow, and we have the prestigious honor of being a verified Acura EXCELL dealership. Many drivers have placed their trust and their cars in our hands and come away satisfied. Let us meet, and exceed, your expectations for a dealership experience.
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1340 Concord Ave

Concord, CA

94520

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Showing 595 reviews

April 14, 2019

Simple Honest and Easy. Thank you. Nazir was very helpful. From our initial test drive to regular (but not excessive) follow ups. He helped explain all the available options and worked More

by 4ARTHUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazir Bidar
Apr 19, 2019 -

Acura of Concord responded

Thank you Arthur for taking a moment to share your recent visit at our dealership, we strive for 100% satisfaction, and it is great to see you had such a positive experience during your visit. We appreciate allowing teammate Nazir Bidar the opportunity to work with you every step of the way and to be a part of your Acura ownership journey. Your feedback means so much to our team! Congratulations on your new Acura and should there be any inquiry about your new MDX hybrid, please don't hesitate to let us know what we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 14, 2019

Acura of Concord is awesome! I needed an oil change and showed up on a Saturday morning without an appointment. Yves helped me get set up and had me out within an hour. I use to c More

by INESZL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Apr 19, 2019 -

Acura of Concord responded

Thank you Ineszl for choosing our dealership and allowing us the opportunity to earn your Acura service business. We appreciate your feedback and sharing your recent experience with our service department. We are always looking for ways to improve our guest experience and having the right teammate like, Yves Vrnoga make all the difference. Please feel free to let us know if there is ever anything we can do to help or when your Honda is ready to service. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 30, 2018

Got me what I wanted. The dealership hot the exact Acura RDX that I wanted and added on the accessories I specified. They were helpful and courteous and threw in a couple o More

by RICARD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diggs, Nazir Bidar, Andreas Mokos
Jan 02, 2019 -

Acura of Concord responded

Hi Ricard0, congratulations and thank you for taking the time to leave a review for us. We're happy we could meet your expectations and that you found our staff to be so supportive during your visit with us. We always strive to provide the highest accommodations for every guest and appreciate allowing us to be a part of your RDX shopping experience here at Acura of Concord! If you ever need anything else from us, please feel free to give us a call or stop by. Happy New Year, Adam Toy Social Media Coordinator Acura of Concord

December 21, 2018

Above and beyond expectations Great selection to choose from. Staff was accommodating and efficient. Purchasing process was hassle free and I walk away feeling that I chose the c More

by MGGILLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Liang, Mansoor Mansoori, Zarif Saeed, Andreas Mokos, John Gonzalves
Dec 22, 2018 -

Acura of Concord responded

Congratulations Mr. Gillem on your new Acura TLX and many many thanks for choosing our dealership to be a continuing part of your Acura ownership journey. We know our guests have choices when it comes to brand or dealership and we are proud to have been yours for so many years. We appreciate allowing our team, Simon Liang, Mansoor Mansoori, Zarif Saeed, Andreas Mokos, and John Gonzalves to be a part of this adventure. Should there ever be anything we can to to answer or help with, please do not hesitate to let us know. Have a wonderful holiday. Adam Toy Social Media Coordinator Acura of Concord

December 21, 2018

Great service!!!!! Started out as the dreaded time to service my car again. Being who I am I never schedule appointmentss cause everything is last minute. So I bring my More

by Cottonm91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service shop crew, Amanda Munroe
Dec 22, 2018 -

Acura of Concord responded

Thank you Cottonm91 for taking a moment to share of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammate Amanda Munroe to be a part of your Acura ownership experience. Time is the most precious thing we all have and we know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates, like Amanda, that are focused on providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Happy holidays. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 20, 2018

Friendly service advisor. I had a few things come up on my MDX and I was in the neighborhood and stopped in to see if they could be addressed. My advisor Yves was great and qui More

by JOEFITZSIMMONS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Dec 21, 2018 -

Acura of Concord responded

Hello Joe and thank you for taking a moment to share your unexpected service visit with our dealership. We appreciate the opportunity for teammate Yves Vrnoga to earn your business and provide solutions for your concerns. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great holiday. Adam Toy Social Media Coordinator Acura of Concord

December 20, 2018

Great service, great people, great customer service Erik is always on point, always great customer service, knows the service business and all employees who work in service! Your service is the best! More

by ELLENFU7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Dec 22, 2018 -

Acura of Concord responded

Thank you Ellen for allowing us to provide care for your Acura and for sharing of your experience with teammate Erik Arnold. Keeping your Acura safe and running in top shape is our highest priority. We appreciate your praise and kind comments about our team. Please feel free to let us know if there is ever anything for your TSX we can do to help. Have a wonderful holiday. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 20, 2018

Terrific We made an appointment for 9:00 am and even though there were a number of customers in the lounge area we were waited on timely. Erik could not More

by JOECALDERARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Arnold, Braulio Gonzalez
Dec 21, 2018 -

Acura of Concord responded

Hello Joe and many thanks for your honest feedback and taking a moment to share with us how your service appointment went with Erik Arnold. We appreciate allowing our team to continue to earn your business and look forward to being a part of your Acura ownership journey. Should there ever be any questions about your Acura TSX, please feel free to let us know. Have a happy holiday season! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 20, 2018

Great and fast service. Nice complimentary drinks and snack. Clean waiting room. Great customer service and efficient in service time. Staff always nice and friendly makin More

by SANGKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders, Ronnie Garcia, Erik Arnold, James Zipp
Dec 22, 2018 -

Acura of Concord responded

Hi Sangka, thank you for taking the time to leave us a service review for us at Acura of Concord. We're happy we were able to meet your expectations and we appreciate the high star rating! We're happy you found service teammates, Victoria, Ronnie, Erik and James to be so supportive during your experiences with us. If you're ever in need of more help or simply have a question about your Acura, please let us know! Happy holidays, Adam Toy Social Media Coordinator Acura of Concord

December 20, 2018

Amanda was excellent ! Gagan Anand was the salesman I worked with when purchasing my Acura RDX - process was pleasant and efficent. John Gonzalves was the finance manager o More

by JENKERSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gagan Anand, Amanda Munroe, John Gonzalves
Dec 21, 2018 -

Acura of Concord responded

Thank you Ms Scott for choosing our dealership and allowing us another opportunity to earn your business with your Acura RDX. We appreciate your great feedback and sharing of both your previous purchase and current experience with our service department. We are always looking for ways to improve our guest experience and having the right teammates like, Gagan Anand, John Gonzalves and Amanda Munroe make all the difference. Please feel free to let us know if there is ever anything we can do to help. Have a great holiday! Adam Toy Social Media Coordinator Acura of Concord

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