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Acura of Concord

Concord, CA

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rated
595 Reviews
Our full-service luxury car dealership has been serving Pleasant Hill, Walnut Creek, Oakland, Danville, Fairfield, East Bay, Contra Costa County and the greater San Francisco Bay Area community since 1989. We are located conveniently on Concord Autorow, and we have the prestigious honor of being a verified Acura EXCELL dealership. Many drivers have placed their trust and their cars in our hands and come away satisfied. Let us meet, and exceed, your expectations for a dealership experience.
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1340 Concord Ave

Concord, CA

94520

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Showing 595 reviews

December 11, 2018

Excellent customer service as always and great attitude. This location has always meets my expectation and always has meet the best possible needs of my auto. T More

by JEFFREYVEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders, Ronnie Garcia
Dec 11, 2018 -

Acura of Concord responded

Thank you Mr. Vega for taking a moment to let us know about your recent service with our dealership. We appreciate allowing teammates Victoria Nieders and Ronnie Garcia to continue to earn your business. Keeping your Acura MDX safe and performing at it best is our highest commitment. Again, many thanks for your kind words and recommendation. Have a great holiday, Adam Toy Social Media Coordinator Acura of Concord

December 11, 2018

Great customer service Amazing staff. I had the best service advisor Victoria. She was helpful understanding and very knowledgable. My car was serviced fast and so clean ins More

by MISSTACYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pitts, Victoria Nieders
Dec 11, 2018 -

Acura of Concord responded

Hello Ms. McCraney, we are very happy to have provided you with such a positive service experience! We appreciate your kind review and happy to pass along your comments for teammate, Victoria Nieders and the team here at Acura of Concord! We're proud that we were able to go above and beyond your ex pectations! If you have any further questions about your Acura MDX, please don't hesitate to reach out! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 10, 2018

excellent we recently bought a new vehicle from acura of concord and nazir was very helpful and is well informed about the vehicle and the technology More

by GS2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazir Bidar
Dec 10, 2018 -

Acura of Concord responded

Hello GS and thank you very much for taking a moment to let us know how your visit with us went. We know there are choices when shopping for a new Acura and our goal is to make it a fun and easy experience. We appreciate allowing teammate, Nazir Bidar and our team to be a part of your Acura ownership journey. Should there ever be any questions about your new Acura's many safety and technology features, please feel free to let us know what we can do to assist. Have a a great holiday! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 09, 2018

Great service Yves was helpful and made the entire process seamless. Although service was backed up, Yves had great transparent communication regarding timelines as More

by DIANAJULATON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Dec 11, 2018 -

Acura of Concord responded

Hello Ms Julaton and many thanks for taking a moment to let us know about your recent service visit. We appreciate your understanding with the service back up and allowing teammate Yves Vrnoga to be a part of your Acura RDX SUV ownership experience. Thanks again for taking the time to leave us this information about your recent visit. Happy Holidays, Adam Toy Social Media Coordinator Acura of Concord

December 09, 2018

Great service rep Amanda is the best service representative I have ever interacted with. She was very friendly and communicative throughout the process. I hope I get h More

by SAMRODRIGUEZ12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Dec 11, 2018 -

Acura of Concord responded

Hi Ms Rodriguez, we are very happy to have provided you with such a positive service experience! Thank you for your kind review; we are happy to pass along your comments to Amanda Munroe and the service team here at Acura of Concord! Feel free to reach out to us if you need anything or have questions about your MDX. Have a wonderful holiday season, Adam Toy Social Media Coordinator Acura of Concord

December 09, 2018

Quick oil change In and out in 20 minutes for an oil change. They also inspected important items such as tire and brake wear etc. Great service. Thank you More

by SMTIMMER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders, Donna Lewis
Dec 10, 2018 -

Acura of Concord responded

Thank you Mr. Timmero for taking a moment to let us know how your recent oil service while visiting with teammates, Victoria and Donna. We appreciate allowing our service team to be a part of your Acura ownership journey and happy that we can ensure your TLX is performing at its best. Should there be any questions about your Acura, please feel free to let us know what we can do to help. Happy Holidays, Adam Toy Social Media Coordinator Acura of Concord

Dec 11, 2018 -

Acura of Concord responded

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December 09, 2018

Fast, Friendly and professional Great friendly staff very knowledgeable always willing to help and make sure the job is complete to the customers satisfaction. Will continue to do bu More

by SHABNAVA74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Dec 11, 2018 -

Acura of Concord responded

Hi Shaboo, thank you so much for your positive comments about our service team! We appreciate your kind words and this wonderful review of your recent visit! We strive for 100% satisfaction, and we appreciate allowing our team to be a part of your Acura MDX SUV ownership journey. Thank you again for letting Amanda Munroe and our team know how we did! We look forward to helping again in the future. Have a wonderful holiday! Adam Toy Social Media Coordinator Acura of Concord

December 08, 2018

Excellent Service Department We have been using the service department since 2004 and have always had excellent service. Erick is a terrific and trusted service advisor, and all o More

by Acura2Drive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Arnold, Donna Lewis
Dec 11, 2018 -

Acura of Concord responded

Hello Acura2drive, thanks for your praise and kind comments about Erik Arnold and our service team. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord since 2004! This is high praise indeed! Should there ever be anything we can do to assist, please feel free to let us know what we can do to help. Here's to another 14 years as your Acura ownership partner! Have a wonderful holiday! Adam Toy Social Media Coordinator Acura of Concord

December 08, 2018

Always excellent! Concord Acura always makes a sincere effort to provide excellent customer service. I’ve never had a bad experience and going to other dealerships make More

by Acura Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Dec 11, 2018 -

Acura of Concord responded

Hello and thank you for taking a moment to let us know about your recent service visit. We are very happy we could provide you with a positive Acura experience, and really appreciate your feedback! We know our guests have choices when it comes to which Acura dealership and we are proud we could be yours. Should there ever be any questions, please feel free to let us know what we can do to help. Happy holidays, Adam Toy Social Media Coordinator Acura of Concord

December 07, 2018

Simon Chew is Outstanding! As always, a buyers contact with the Sales person determines the quality of satisfaction with a dealership in buying a vehicle. Simon was amazing. He More

by CYNDIRICK535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gonzalevez was very helpful and made the financing easy and comfortable., Simon Chen
Dec 12, 2018 -

Acura of Concord responded

Cyndirick535, thank you for your kind review; we are happy to pass along your comments to Simon Chen and the team here at Acura of Concord! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to be a part of your Acura ownership journey, so if you have further needs or questions, please reach out. We are here to help! Have a great holiday! Regards, Adam Toy Social Media Coordinator Acura of Concord

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