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Acura of Concord

Concord, CA

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597 Reviews
Our full-service luxury car dealership has been serving Pleasant Hill, Walnut Creek, Oakland, Danville, Fairfield, East Bay, Contra Costa County and the greater San Francisco Bay Area community since 1989. We are located conveniently on Concord Autorow, and we have the prestigious honor of being a verified Acura EXCELL dealership. Many drivers have placed their trust and their cars in our hands and come away satisfied. Let us meet, and exceed, your expectations for a dealership experience.
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1340 Concord Ave

Concord, CA

94520

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Showing 597 reviews

November 30, 2018

Such a great service by Mansoor second time buying I love the costumer service , very professional and also quicks process happy with my new MDX 😍😬.. this is my second time buying and I love this des More

by AMARISOFI24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Chen, Mansoor Mansoori
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Dec 01, 2018 -

Acura of Concord responded

Congratulations Amarisofi on your new Acura MDX SUV purchase and thank you so much to taking a few moments to let us know how your return visit went during your visit with us. When it's time to replace replace a previous awesome Acura with another one isn't the biggest challenge, its deciding who to trust to earn your business is. We are proud to be your choice and look forward to being a part of your continuing Acura journey. Thank you again for your kind review of teammates, Simon Chen and Mansoor Mansoori and we look forward to seeing you again soon. Have a great holiday season! Adam Toy Social Media Coordinator Acura of Concord

November 29, 2018

Purchasing a new vehicle Staff was great..very helpful. Purchased a vehicle 12 years ago and found the staff excellent, so I am a return customer and now the staff is exceptio More

by LLRM1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Ponciano, Simon Chen, Lynette Ramirez
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Dec 02, 2018 -

Acura of Concord responded

Llrm1951, we are so happy to read such a great review about your recent purchase visit at Acura of Concord! We're proud that you had such a wonderful experience with us and that even twelve years later, given the opportunity to earn your business once again. Should there every be any questions, we will be ready to assist. Now and even twelve years into the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 29, 2018

Fast and Accomodating This service center did a wonderful job in making sure I received the most out of my visit. They accommodated my last minute need for local transporta More

by mgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pitts, James Zipp
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Dec 02, 2018 -

Acura of Concord responded

Thank you MGM for taking a moment to share with us your experience during your service visit to our dealership. We appreciate your feedback and allowing teammates Terry Pitts, and James Zipp to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day. Little things like a shuttle or ride share can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Have a great holiday season! Adam Toy Social Media Coordinator Acura of Concord

November 28, 2018

Great Amanda was my service person and she was absolutely great! She was caring and provides me everything I needed. She was thoughtful and even sent praye More

by MATTWONG25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
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Dec 03, 2018 -

Acura of Concord responded

Thank you Mr Wong for choosing our dealership and allowing us an opportunity to earn your business with your Acura TSX. We appreciate your feedback and sharing of your recent experience with our service department. We are always looking for ways to improve our guest experience and having thoughtful teammates like, Amanda Munroe make all the difference for our guests. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 28, 2018

Loaner Heaven Terry took cery good care of me. He explained the service I wass getting and the service that I would need next. And he came through with a loaner More

by ANITA.LATIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pitts
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Dec 02, 2018 -

Acura of Concord responded

Hello Anita and thank you so much for letting Terry and our dealership know how we did during your visit. We appreciate allowing our dealership the opportunity to keep your Acura running at its best and safely. At times servicing may require more time and glad we were able to exceed your expectations with a 2019 Acura loaner. If there are any questions about the loaner or your service, please feel free to let us know how we can assist. Have a great holiday! Adam Toy Social Media Coordinator Acura of Concord

November 28, 2018

Super Satisfied with Service I have always been extremely impressed with the service at Acura of Concord. They offer the best customer service experience that I have ever had rega More

by JEFF_WILDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia, Yves Vrnoga
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Dec 02, 2018 -

Acura of Concord responded

Hello Jeff, thank you for your kind review; we are happy to pass along your comments to Yves Ynoga, Ronnie Garcia and the team here at Acura of Concord! Your wonderful feedback and rating mean a lot to us as it helps our seasoned and new teammates know how we are doing. Again, many thanks for choosing us to be a part of your Acura ownership journey. Have a wonderful holiday! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 28, 2018

Prompt, professional and the snacks are supreme! I like the automatic reminders for car upkeep and service. Inspections are critical and keep my family driving safe vehicles. My service manager, Ro More

by PETERONORTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
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Dec 02, 2018 -

Acura of Concord responded

Hi Mr Norton, we are very happy to have provided you with such a positive experience! We appreciate allowing teammate Ronnie Garcia and our service team to be a part of your continued Acura ownership journey. Keeping your Acura RLX running at its peak and safe is our utmost priority. Again, we thank you for the kind words and we look forward to our continued relationship. Have a wonderful holiday! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 28, 2018

Great Service Center I called early in the morning regarding my vehicle battery being completed dead. They verified my coverage and I was completely covered I brought my v More

by VASQUEZ4237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk clerk, Yves Vrnoga
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Nov 30, 2018 -

Acura of Concord responded

Thank you Vasquez for taking a moment to let us know how your service visit went with teammate Yves Vrnoga. We appreciate allowing us the opportunity to be a part of your Acura ownership experience. While no one expects to wake up to a faulty battery, we know having the right coverage and a team that is committed to making it as convenient and efficient as possible. Should there ever be any questions about your vehicle's warranty or future maintenance requirements, please feel free to ask. Happy Holidays, Adam Toy Social Media Coordinator Acura of Concord

November 28, 2018

Professional Service Our experience at Acura of Concord has always been one excellent professional service. Making us feel like family! Ronni is someone we would recommen More

by ERIKANAZZAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Report | Print
Dec 02, 2018 -

Acura of Concord responded

Erikanazzal, we're so glad that your experience with our dealership has been above and beyond your expectations! We thank you so much for the positive review for Ronnie Garcia and our service team. Keeping your Acura performing at its best and safely is what we would want for our own family. Should there ever be any questions or concerns, please feel free to let us know what we can do to assist. We are here to help. Have a wonderful holiday season. Adam Toy Social Media Coordinator Acura of Concord

November 28, 2018

Friendly fast service I came in for a b1 service and talked to Tyler Parker about a concern I had regarding a stain on the driver seat. He was very friendly and helped me g More

by FRANCISCOGARCIA567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker, Yves Vrnoga
Report | Print
Dec 02, 2018 -

Acura of Concord responded

Hi Mr. Garcia, we're glad you had such a wonderful experience with us! Our goal is to try to go above and beyond your expectations during your Acura TLX service visit. We appreciate allowing Yves Vrnoga and Tyler Parker to earn your business and to be a part of your Acura ownership journey. Should there ever be any other questions or concerns, please feel free to let us know what we can do to help. Have a great holiday season! Regards, Adam Toy Social Media Coordinator Acura of Concord

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