Back

Acura of Concord

Concord, CA

not yet
rated
595 Reviews
Our full-service luxury car dealership has been serving Pleasant Hill, Walnut Creek, Oakland, Danville, Fairfield, East Bay, Contra Costa County and the greater San Francisco Bay Area community since 1989. We are located conveniently on Concord Autorow, and we have the prestigious honor of being a verified Acura EXCELL dealership. Many drivers have placed their trust and their cars in our hands and come away satisfied. Let us meet, and exceed, your expectations for a dealership experience.
Contact Dealership

1340 Concord Ave

Concord, CA

94520

Directions

By Type

Showing 595 reviews

November 19, 2018

Great -- except completing a credit application for cash My experience was excellent...EXCEPT I was required to complete a credit review application for an all-cash transaction. That really pissed me off. More

by HARRIET.E.CROSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tyler, Mansoor Mansoori, Zarif Saeed
Nov 21, 2018 -

Acura of Concord responded

Thank you Ms Crosby for taking the time to let us know how we did during your visit. We appreciate choosing our dealership and allowing us an opportunity to earn your business with your new Acura SUV. We appreciate your feedback and sharing of both your experience with Tim Tyler, Mansoor Mansoori, Zarif Saeed and how you felt it went during contracting. We are always looking for ways to improve our guest experience and your feedback has been shared with the department managers. Thank you again for your businss and please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 19, 2018

Hospitality The Service department Team was extremely knowledgeable, professional and courteous. My visit was like a time warp back to the 50s and 60s where all t More

by KAANDERSON8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Zipp
Nov 20, 2018 -

Acura of Concord responded

Hello KaAnderson, we always strive for 100% satisfaction, and it is great to see you had such a positive experience during your visit with us. Thank you for taking a moment to let us know how James Zipp and our team did with your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your "trip back in time" customer service experience here at Acura of Concord! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 19, 2018

Helpful & friendly I emailed regarding a vehicle I was interested in, Timothy answered quickly and would follow up whenever I had a question. He was helpful and not push More

by SHELLEHEW777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tyler, Lynette Ramirez, Zarif Saeed
Nov 20, 2018 -

Acura of Concord responded

Hello Shelle we're so glad that we were able to go above and beyond your expectations while shopping for your vehicle. Thank you for sharing your positive experience with teammates, Tim Tyler, Lynette Ramirez and Zarif Saeed during your visit. Thanks again for the recommendation, and we look forward to seeing you soon. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 19, 2018

Smooth and quick transaction! My experience was great with Acura of Concord. I first met with Mansoor, who was very knowledgeable. I came back the following day and purchased the c More

by Rachel4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mansoor Mansoori, Antolin Rodriguez, Andreas Mokos
Nov 20, 2018 -

Acura of Concord responded

Congratulations Rachel on your recent new Acura MDX purchase and thank you for sharing of your experience with teammates Mansoor Mansoori, Anatolin Rodriguez, and Andreas Mokos while visiting our dealership both the first and second time. There are so many choices when it comes to which brand or dealership to work with, not to mention who to feel confident with. Your time is valuable and we appreciate the opportunity to earn your business from start to finish. Thank you for kind words and please to let us know if there are any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 18, 2018

Fastest, friendliest service around! They get you in and out and always take some time to educate you on where your vehicle is at and what to expect in the coming miles. More

by Adam.matthews84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Zipp
Nov 20, 2018 -

Acura of Concord responded

Thank you Mr Matthews for sharing of your experience during your Acura MDX service visit. We appreciate allowing teammate, James Zipp to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused on making the best use of your time while doing so. We look forward to serving you again in the future and thank you so much for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 18, 2018

Want to make things happen. Very satisfied work for my target mission. Thank you. MDX car is very suitable for operation and family travel, and beautiful and practical new materi More

by DAIJIANLUN2837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Chen
Nov 20, 2018 -

Acura of Concord responded

Congratulations Mr. Dai on your recent Acura MDX SUV purchase and thank you for sharing of your experience with Simon Chen during your visit at our dealership. There are many choices when it comes to a pre-owned vehicle. We appreciate allowing Simon and our team to earn your business. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your MDX! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 18, 2018

Nice and easy They listened and understood what I wanted. Everything was fully explained and full disclosure was made on all items. It was the best automobile pur More

by Judyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tyler, Gagan Anand, Lynette Ramirez, Andreas Mokos
Nov 20, 2018 -

Acura of Concord responded

Thank you Judy for sharing of your experience with our teammates Tim, Gagan, Lynette, Andreas and dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 18, 2018

Always a good experience at Concord Acura ! Erik Arnold and crew are the best ,whether its getting me in at the last minute for service or providing me with a nice Loaner car. They just make thi More

by KIRK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Arnold, Donna Lewis
Nov 20, 2018 -

Acura of Concord responded

Thank you Kirk for sharing of your service experience with teammates, Erik Arnold and Donna Lewis. We appreciate allowing our dealership the opportunity to provide the highest level of care for your Acura. We are proud to be a part of your ownership journey, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 18, 2018

Concord Acura and Ronnie Garcia always do right by me! I’ve owned three Acura’s in a row, and started coming to Acura Concord after moving from out of state. I briefly used a dealer in Oakland. All of my A More

by CHRISTOPHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia, Donna Lewis
Nov 20, 2018 -

Acura of Concord responded

Hi Christopher, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. Thank you for choosing our dealership and allowing us another opportunity to earn your Acura service business. We appreciate your feedback and sharing of both your previous and current experiences with our service department. We are always looking for ways to improve our guest experience and having the right teammates like, Ronnie Garcia and Donna Lewis make all the difference. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 18, 2018

Great and friendly staff. I would highly recommend this place to my friends and family. Great staff and very helpful. I love my Car and I've always been a big fan of Acura. More

by JUDY.PHOMMACHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Chen, Malia Manglicmot, Andreas Mokos
Nov 20, 2018 -

Acura of Concord responded

Congratulations Ms Phommachan on your new 2019 Acura TLX and thank you for sharing of your experience our dealership. Our teammates, Simon Chen, Malia Manglicmot, Andreas Mokos and dealership is committed to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions about your new TLX! Regards, Adam Toy Social Media Coordinator Acura of Concord

...
51
...