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Acura of Concord

Concord, CA

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595 Reviews
Our full-service luxury car dealership has been serving Pleasant Hill, Walnut Creek, Oakland, Danville, Fairfield, East Bay, Contra Costa County and the greater San Francisco Bay Area community since 1989. We are located conveniently on Concord Autorow, and we have the prestigious honor of being a verified Acura EXCELL dealership. Many drivers have placed their trust and their cars in our hands and come away satisfied. Let us meet, and exceed, your expectations for a dealership experience.
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1340 Concord Ave

Concord, CA

94520

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Showing 595 reviews

November 18, 2018

Comprehensive service The service was quick and very comprehensive. They made sure I understood what service was completed and when future services should be done. I woul More

by CHEMJE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Zipp
Nov 20, 2018 -

Acura of Concord responded

We appreciate your positive review about your recent experience with us! Chemje02, we really appreciate letting us know how James Zipp did! Thank you for the recommendation and please don't hesitate to reach out if there's anything additional we can do for you. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 18, 2018

Owesome and personalized treatment. Once again Tyler, donna and my service advisor made sure to put a big smile on my face! I always feel welcome by all of rhe stuff at Acura pf conco More

by SARAVIASANCHEZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker, Ronnie Garcia, James Zipp
Nov 19, 2018 -

Acura of Concord responded

Thank you Sara for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammates Ronnie, Tyler and Jim to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are committed in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us once again and we look forward to serving you in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

Nov 20, 2018 -

Acura of Concord responded

Thank you Sara for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammates Ronnie, Tyler and Jim to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are committed in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us once again and we look forward to serving you in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 18, 2018

Best deal in Northern California I visited 5 dealers yesterday (in addition to other numerous dealer correspondences via email and phone). Simon was willing to work with me and follow More

by INGERSOLLITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Chen, Lynette Ramirez
Nov 20, 2018 -

Acura of Concord responded

Congratulations Ingersollite on your recent new Acura delivery and thank you taking a moment to share your experience with teammates Simon Chen and Lynette Ramirez while shopping for the perfect Acura. With so many choices in the market we appreciate allowing our dealership to earn your business. We know shopping for a car can be a time consuming process, our goal is to make it simple. As your new Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions! From start to finish, we are here to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 17, 2018

Great deal Acura of Concord beat the price offered by other dealerships. Simon Chen was able to get me the color I wanted even though it was scarce in supply. Th More

by SOFEGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Chen, Lynette Ramirez
Nov 20, 2018 -

Acura of Concord responded

Congratulations Sofegan on your new Acura purchase and thank you for sharing of your experience with teammates Simon Chen and Lynette Ramirez. Your time is valuable and sometimes there are limited choices in the market when it comes to that perfect Acura. We appreciate allowing us to be a part of that search and to earn your business. As your ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new Acura! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 17, 2018

Oil change I was able to get an appointment they fit my schedule. I didn’t have to wait once I got there. The work was explained to me before they started and More

by AMYNMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tyler, James Zipp
Nov 20, 2018 -

Acura of Concord responded

Hi Amynmike, we are very happy to have provided you with such a positive experience! Thank you for sharing of your service experience with teammates Tim Tyler and James Zipp during your visit at our dealership. We appreciate allowing us to earn your business and we are always ready to be of service. Let us know if there are ever any questions about your Acura! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 16, 2018

Excellent customer service Will Haskins and Zarif Saeed did an awesome job. Great customer service. Possitive attitude. Professional manners. Thanks both of you! I really More

by Jorivon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Haskins, Zarif Saeed
Nov 20, 2018 -

Acura of Concord responded

Jorivon, thanks for your praise and kind comments about Will Haskins, Zarif Saeed and our team. We really appreciate your feedback! Its reviews like this give us motivation and help us ensure we provide the highest-quality shopping experience. If you have any further questions, please give us a call. We're always happy to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 16, 2018

Easy & Friendly Buying Experience! Nico & Zarif at Acura of Concord made buying my first car a seamless experience. I put in an online inquiry, and within a matter of minutes, Nico More

by WAVE.NEWTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Herrera, Zarif Saeed
Nov 20, 2018 -

Acura of Concord responded

Hi Waverly, we are so happy to read such a great review about how teammates Nico Herrear, Zarif Saeed helped make it so enjoyable while shopping with us! We know finding that perfect SUV can be challenging but having a team that understands that the needs of every guests is unique, really does make a difference. Thank you for allowing us to be a part of your first car purchase. We stand behind every one that we deliver, so please don't hesitate to let us know if there is anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 15, 2018

Excellence The staff of the service department was professional in every respect. They made sure I had all the information before and after the service. Thanks. More

by EMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Monroe, I don't have anyone else's name available...
Nov 15, 2018 -

Acura of Concord responded

Thank you EMc for sharing of your Acura service experience with teammate, Amanda Munroe during your recent visit at our dealership. We appreciate allowing our team to provide the highest level of care and to be a part of your Acura journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 15, 2018

Quick, Friendly and Helpful! From start to finish, everyone does a great job. They know what they're doing and offer helpful tips about your car. Excellent service all around! More

by JCF2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Zipp
Nov 15, 2018 -

Acura of Concord responded

Thank you JFC for allowing us to earn your business and for sharing of your experience with teammate James Zipp and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 14, 2018

Great customer service in every visit I had excellent service; car was ready before time expected. Terry helped with service and provided detail of what is needed and car was done as expe More

by Mercedes_wu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker, Terry Pitts
Nov 15, 2018 -

Acura of Concord responded

Thank you Ms. Wu for sharing of your Acura service experience with Terry Pitts and Tyler Parker during your recent visit at our dealership. We appreciate allowing us to provide the highest level of care for your RDX SUV and for us to be a part of your Acura ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

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