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Acura of Concord

Concord, CA

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597 Reviews
Our full-service luxury car dealership has been serving Pleasant Hill, Walnut Creek, Oakland, Danville, Fairfield, East Bay, Contra Costa County and the greater San Francisco Bay Area community since 1989. We are located conveniently on Concord Autorow, and we have the prestigious honor of being a verified Acura EXCELL dealership. Many drivers have placed their trust and their cars in our hands and come away satisfied. Let us meet, and exceed, your expectations for a dealership experience.
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1340 Concord Ave

Concord, CA

94520

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Showing 597 reviews

November 05, 2018

Amazing People & Service I always receive amazing service from the wonderful people at Concord Acura. Eric Arnold has been my service adviser for 8 years and takes the BEST c More

by MYPRELUDE2THESUN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Arnold
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Nov 07, 2018 -

Acura of Concord responded

Thank you for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammate Eric Arnold to be a part of your Acura ownership experience for the past 8 years. We appreciate allowing us the opportunity to provide the highest level of care and proud to be a part of your Acura ownership. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 05, 2018

Good Experience New car buying went fast and hassle free. Gagan was a pleasure to work with.Will definitely recommend him in the future . Everybody at the dealership More

by JCERD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gagan Anand
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Nov 07, 2018 -

Acura of Concord responded

Thank you Jcerd for sharing of your recent visit to our dealership and for letting us know of your experience with teammate Gagan Anand during your visit with us. We know there are many choices in the market we appreciate allowing us to be the one to earn your business. As your Acura ownership partner, we want to be a part of your journey, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 04, 2018

Fast and courteous service! We thoroughly enjoyed our experience at Acura of Concord. Starting from test drive, to application and financing, it was all completed in less than 2 More

by Acura Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Chen
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Nov 07, 2018 -

Acura of Concord responded

Congratulations on your recent new Acura purchase and thank you for sharing of your experience with teammate, Simon Chen while at our dealership. Your time is valuable and we are focused on learning and improving our guest experience while still fully committed to becoming your Acura ownership partner. Should there ever be any questions about your Acura, feel free to let us know how we can help. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 04, 2018

B16 and recalibration Erik provided excellent customer service. He made me feel welcomed and ensured I was clear on the service I was getting. His attitude is the best. More

by GINAFINLEY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
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Nov 07, 2018 -

Acura of Concord responded

Thank you Gina for take a moment to share of your experience with Eric Arnold and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Acura. We are proud to be a part of your vehicle ownership, so please feel free to let us know if there are ever any questions! Regards. Adam Toy Social Media Coordinator Acura of Concord

November 04, 2018

customer Service consultant, Ronnie Garcia, was super helpful and informative. He was super easy to communicate with and was super friendly. Definitely recomme More

by PHELECIA1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia and other services consultants are also friendly
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Nov 07, 2018 -

Acura of Concord responded

Thank you Phelecia D. for choosing our dealership and allowing us an opportunity to earn your business with your Acura RDX. We appreciate your review and sharing of experience with our service department. We are always looking for ways to improve our guest experience and having the right teammates like, Ronnie Garcia make all the difference. You feedback was shared with our service manager for review. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 03, 2018

Excellent Customer Service Will Haskins is the VERY best sales representative. Simply put, our experience was amazing. We love our new RDX and the customer service is nothing More

by MHanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Liang, Will Haskins
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Nov 03, 2018 -

Acura of Concord responded

Thank you Ms Hanley for taking a moment to share of your experience our dealership and with teammate Will Haskins. We appreciate the opportunity to earn your business with your Acura RDX SUV and look forward to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 03, 2018

Awesome!! Acura customer service is excellent. What I like is they provide shuttle ride using Lyft. But I recommend uber instead of lyft for shuttle ride becaus More

by Lattice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker, Terry Pitts, Victoria Nieders
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Nov 06, 2018 -

Acura of Concord responded

Hello Lattice, thank you for taking a moment to share of your recent service visit. We are very happy to have provided you with such a positive experience! We appreciate your review for teammates, Victoria Nieders, Tyler Parker, and Terry Pitts while visiting our dealership. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 01, 2018

Great customer service Always helpful whenever I go for my vehicle service. Short wait time and friendly atmosphere. I have been taking my vehicle to this dealership since I More

by LLRM1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pitts
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Nov 02, 2018 -

Acura of Concord responded

Thank you for taking a moment to share your Acura service experience with teammate, Terry Pitts during your visit at our dealership. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

November 01, 2018

My MDX needed a new transmission MY 2016 MDX was in need of a new transmission. It was covererd on the manufacturers warranty. The way this was all handled was a wonderful experience More

by HARRISKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker, Victoria Nieders
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Nov 02, 2018 -

Acura of Concord responded

Thank you Harris for sharing of your experience during your Acura MDX service visit to our dealership. We appreciate your feedback and allowing teammates Tyler Parker, Victoria Nieders and our team to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or unexpected transmission repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

November 01, 2018

Great service department Ronnie Garcia is the best. Ronnie is hardworking, honest and follows through on your visit. Also, he has good follow skills and listens s to the cust More

by WINTERPAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Report | Print
Nov 02, 2018 -

Acura of Concord responded

Thank you Pam for taking a moment to let us know how we did. We're happy you found our teammate Ronnie Garcia and our team to be so supportive during your experience here at Acura of Concord. It's reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to be of service to you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

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