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Acura of Concord

Concord, CA

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rated
597 Reviews
Our full-service luxury car dealership has been serving Pleasant Hill, Walnut Creek, Oakland, Danville, Fairfield, East Bay, Contra Costa County and the greater San Francisco Bay Area community since 1989. We are located conveniently on Concord Autorow, and we have the prestigious honor of being a verified Acura EXCELL dealership. Many drivers have placed their trust and their cars in our hands and come away satisfied. Let us meet, and exceed, your expectations for a dealership experience.
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1340 Concord Ave

Concord, CA

94520

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Showing 597 reviews

October 27, 2018

Simon Chen fills up the gap that other workers there could l Look for Simon Chen there so you get a great deal. Simon will will find a way to get your money worth. Please look for Simon there. More

by TEACHERDOUGLAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Chen
Oct 31, 2018 -

Acura of Concord responded

Congratulations Teacher Douglas on your recent pre-owned purchase and thank you for sharing of your experience with teammate Simon Chen while visiting our dealership. We are excited to be a part of your vehicle ownership journey, so please feel free to let us know if there are any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

October 27, 2018

disappointing communication and possible lemon Our third Acura and probably our last. Disappointing sales experience and breakdown and tow after 699 miles...... We had a 2002 MDX and 2016 MDX which More

by DAVIDEISENHAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simon Chen
Nov 07, 2018 -

Acura of Concord responded

Hello Mr. Eisenhauer, we regret to hear that you had a negative experience with us, but appreciated the opportunity to resolve the bad ignition coil problem with your Acura RDX. Regarding your lease, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like an opportunity to discuss your concerns. If you are willing, please reach out to him at (877) 417-4449. Please ask for, Mark Dowling. Thank you, Adam Toy Social Media Coordinator Acura of Concord

October 26, 2018

Overall satisfied Simon Chen was friendly an welcoming. I am very happy with my purchase of new vehicle. I would definitely recommend the Concord dealership to others. More

by sparikh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Chen
Oct 27, 2018 -

Acura of Concord responded

Thank you Sparikh for taking a moment to share of your new Acura shopping experience with teammate Simon Chen during your visit at our dealership. We know our guests have choices when it comes to which dealership. We appreciate allowing us to be the one to earn your trust and business. Please feel free to let us know if there is anything else we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 25, 2018

Great service it is easy and convenient to come in for service. The lobby is comfortable and the staff is friendly. I like Torun to Starbucks while I wait. More

by NOEL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders
Oct 31, 2018 -

Acura of Concord responded

Thank you Noel for taking a moment to share your recent experience with teammate Victoria Nieders and our service department. Keeping your Acura running at its best and providing our guests the best possible experience is always our highest priority. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 25, 2018

Amazing clientele assistance! I was at this dealership last weekend and as always! I was greeted by the amazing personal acura of concord have! It was a last minute service that More

by SARAVIASANCHEZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malia Manglicmot, Terry Pitts, Lynette Ramirez
Oct 31, 2018 -

Acura of Concord responded

Thank you Sara for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammates Terry Pitts, Malia Manglicmot, and Lynette Ramirez to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are committed in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 25, 2018

Service at Acura of Concord The service was very timely, courteous and efficient. I had purchased the prepaid service, and would probably do so again. Victoria was the most helpf More

by MARK@MARKCORNELIUSLAW.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders
Oct 27, 2018 -

Acura of Concord responded

Thank you Mr Cornelius for sharing of your experience with our service team and teammate, Victoria Nieders. We know bringing in one's vehicle for maintenance is rarely the highlight of anyone's day but our dealership wants to make it as pleasant as possible. Thank you again for allowing us to earn your business and we look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 24, 2018

Above & Beyond Zarif & Mansoor really took good care of me. From the day I came to the dealership and the days in between that involved negotiations. I’m not exagger More

by Belle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zarif & a lady who was relentless ( in a good way) in calling me to check if I was still interested in making deal with the dealership (she was responsible for introducing me to Mansoor), Mansoor Mansoori
Oct 25, 2018 -

Acura of Concord responded

Hello Belle, we are very happy to have provided you with such a positive shopping experience! Thank you for taking a moment to share your kind review; we are happy to pass along your comments to Zarif, Mansoor. Lynette and the team here at Acura of Concord! There are so many choices in the market and we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

October 24, 2018

Poifect! Better than I could have asked. I have had my car serviced at a few different Acura‘s and Acura of Concord, hands down, offers the best service. More

by ALLIE_74@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor who sits on right back when you walk in. Cashier is always pleasant as well.
Oct 25, 2018 -

Acura of Concord responded

Thank you Allie for taking a moment to share your service experience with our dealership. We appreciate your favorable review and look forward to hearing from you soon. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 24, 2018

courteous and knowledgeable sales person and finance person Our salesman Tim was very personable, very informed and informative and very helpful in providing what we needed to make a good and informed decision. More

by RHOBOB7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was Nazir that handed the finaning paperwork but I am not sure that was his name. He was great, Tim Tyler
Oct 25, 2018 -

Acura of Concord responded

Hi Rhobob, thank you so much for your positive comments about your visit at our dealership! We strive for 100% satisfaction, and it is great to see you had such a positive experience with teammate Tim Tyler and Nasir while shopping for your Acura. We appreciate your feedback and glad to hear our team delivered such a great experience. We are proud to be a part of your Acura ownership journey, so please If there's anything further we can do for you, let us know! Regards, Adam Toy Social Media Coordinator Acura of Concord

October 24, 2018

Simple and efficient. Good customer service and teamwork. Helpful while not being pushy. Good follow up and service oriented. Appreciated the consistency of helpfullness f More

by SHELLEY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn, finance manager, Antolin Rodriguez
Oct 25, 2018 -

Acura of Concord responded

Thank you Shelley for your praise and kind comments about our teammates, Antolin and Lynette. We are very happy that we were able to provide you with a positive shopping experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please feel free to reach out! Regards, Adam Toy Social Media Coordinator Acura of Concord