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Acura of Concord
Concord, CA
598 Reviews
Our full-service luxury car dealership has been serving Pleasant Hill, Walnut Creek, Oakland, Danville, Fairfield, East Bay, Contra Costa County and the greater San Francisco Bay Area community since 1989. We are located conveniently on Concord Autorow, and we have the prestigious honor of being a verified Acura EXCELL dealership. Many drivers have placed their trust and their cars in our hands and come away satisfied. Let us meet, and exceed, your expectations for a dealership experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 598 reviews
October 24, 2019
Great service I currently am driving my third RDX and also had a TL, for my 4th car from this dealership. I have utilized the service department for all four vehicl I currently am driving my third RDX and also had a TL, for my 4th car from this dealership. I have utilized the service department for all four vehicles. They have always been professional and provided an inviting area to wait for the servicing to be completed. All of the service representatives that Have helped me have communicated wel about what was being done to my car. I would highly recommend this dealership. More
by LI925
Verified CustomerEmployees Worked With
Ronnie Garcia, Zarif Saeed, Erik Arnold, Donna Lewis, John Gonzalves, Alex Farmakis
October 22, 2019
Been a customer for 15 years because of the people The sales team and service team go out of their way to make sure you are a happy customer. Been going to Mansoor for several vehicles and will contin The sales team and service team go out of their way to make sure you are a happy customer. Been going to Mansoor for several vehicles and will continue to. Simply the best! More
by mickey.estey
Employees Worked With
Mansoor Mansoori, Zarif Saeed
October 22, 2019
Great service Concord Acura service team is always timely and responsive. They don’t over sell. If needed they’ll tell you. If you do t need it, or don’t need it ye Concord Acura service team is always timely and responsive. They don’t over sell. If needed they’ll tell you. If you do t need it, or don’t need it yet, they’ll tell you that too More
by CGEYER2
Employees Worked With
Ronnie Garcia
October 19, 2019
Light to airbag still not fixed Service people have been real nice and helpful but have had to bring the car in twice but the issue still is not fixed. Have already spent 900.00 dol Service people have been real nice and helpful but have had to bring the car in twice but the issue still is not fixed. Have already spent 900.00 dollars. Hopefully the third time is the charm. More
by INGRIDNG
Employees Worked With
Erik Arnold, Alex Farmakis
October 19, 2019
Customer Service Erron Jacobs was great and very informative. Service was quick and had me out of there in 45 mins! I will be back in for a visit next time Erron Jacobs was great and very informative. Service was quick and had me out of there in 45 mins! I will be back in for a visit next time More
by A.TAP24
Employees Worked With
Erron Jacobs
October 18, 2019
Salesperson was awesome, finance guy not so much Nicco our salesman was probably the best auto salesman i have ever dealt with. Andreas the finance guy misled us about the warranty and i was not happ Nicco our salesman was probably the best auto salesman i have ever dealt with. Andreas the finance guy misled us about the warranty and i was not happy. Would buy another car from nicco, but would not deal with Andreas More
by rnicks
Employees Worked With
Nico Herrera, Andreas Mokos
October 18, 2019
Purchasing the 2020 Acura TLX Excellent service all the way thru. I met Chip and went for my first test drive. Returned again, following my visit to Honda. Nico greeted us and w Excellent service all the way thru. I met Chip and went for my first test drive. Returned again, following my visit to Honda. Nico greeted us and with a second test drive, I knew I wanted the car.. Worked with Nico to negotiate a price I could afford. John did a great job, explaining the financial terms. More
by KBNELSON0
Employees Worked With
Malia Manglicmot, Nico Herrera, Ronnie Garcia, John Gonzalves, Chip Clemens
October 17, 2019
Perfect Victoria always do an excellent job plus she is an awesome person I call her the engine for Acura. Victoria always Thinking outside the box and offers Victoria always do an excellent job plus she is an awesome person I call her the engine for Acura. Victoria always Thinking outside the box and offers extra jobs to make everyone happy and satisfied. More
by ZACK.KHEIR
Employees Worked With
Michele , Tyler Parker, Victoria Nieders, Ronnie Garcia, Erik Arnold, Braulio Gonzalez, James Zipp, Donna Lewis, Amanda Munroe, Kyle Jensen, Alex Farmakis
October 16, 2019
Acura serbive Service rep Ron Garcia was nice. My only complaint is I had to bring my vehicle back 4 times to get a oil consumption reading and each time I was told Service rep Ron Garcia was nice. My only complaint is I had to bring my vehicle back 4 times to get a oil consumption reading and each time I was told to drive more because it couldn't be read even though I drove over the 1,000 miles recommended. When I picked my vehicle up after brake service and some other service engine checks. I wasn't told my vehicle qualified to be repaired because it failed the O2 consumption test. I believe Had I not made a few follow-up calls, I wouldn't have known my vehicle qualified for repair until Amanda read the notes from my last visit during Ron's absence. I was told there is a service back log on parts until next year, Which I felt want very acceptable. I wasn't really happy with Amanda customer service. She was a little rude and was rushing to get me off phone. The call dropped and she didn't bother to call back. So I called back the following week to further discuss with Ron.. More
by Sylvia
Employees Worked With
Ronnie Garcia, Amanda Munroe
October 13, 2019
Friendly Staff Great professional and friendly service!!! Service reception area is very clean; has a relaxing atmosphere with snacks and coffee for customers while Great professional and friendly service!!! Service reception area is very clean; has a relaxing atmosphere with snacks and coffee for customers while waiting! Excellent job!! More
by Akele
Employees Worked With
Braulio Gonzalez
